{"id":286933,"date":"2016-04-04T10:41:53","date_gmt":"2016-04-04T15:41:53","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/bankruptcy\/debt-relief\/dealing-with-creditors-informally.html"},"modified":"2025-08-07T08:24:19","modified_gmt":"2025-08-07T13:24:19","slug":"dealing-with-creditors-informally","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/dealing-with-creditors-informally.html","title":{"rendered":"Loan Workouts and Dealing with Creditors Informally"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Creditor Actions and Debt Relief Options<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/amy-vandervort-clark-j-d\/\">Amy Vandervort-Clark, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/susan-richmond-esq\/\">Susan Mills Richmond, Esq.<\/a>\n                | Last updated\n        <time>\n                            August 07, 2025\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>Struggling with financial difficulties is stressful. When your financial problems impact your ability to pay your bills, you may end up facing\u00a0calls and letters from creditors demanding payment. Some debt collectors can be very aggressive, but you may have a number of repayment options available.<\/p>\n\n    <\/div>\n\n\n\n<p>If you&#8217;re struggling with debt, you&#8217;re not alone. According to the Federal Reserve,\u00a0<a href=\"https:\/\/www.debt.org\/faqs\/americans-in-debt\/demographics\/\" target=\"_blank\" rel=\"noopener\">American household debt hit a record $16.9 trillion at the end of 2022<\/a>, up $2.75 trillion since 2019. Creditors may take several actions if you can&#8217;t pay. There are things you can do to help relieve and resolve your delinquencies with your creditors or lenders.<\/p>\n<h2>Type of Creditor<\/h2>\n<p>When addressing debt, your first step should be to\u00a0identify the type of creditor for each unpaid\u00a0bill or loan. Aside from utilities, your creditors will fall into two categories: Secured creditors\u00a0and unsecured creditors.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/debt-priority-which-debts-should-you-repay-first.html\" rel=\"noopener noreferrer nofollow\">Secured creditors<\/a>\u00a0issue\u00a0loans or credit backed by collateral or an interest in property. Collateral is a tangible item that the lender can repossess if you fail to pay your loan. Examples include an auto loan or mortgage on a house. If you fail to pay these debts as arranged, the lender can take back your car or\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/foreclosure\/foreclosure-process.html\" rel=\"noopener noreferrer nofollow\">foreclose on your home<\/a>.<\/p>\n<p>Unsecured debt or creditors has no security interest in your property. Examples include credit cards, personal loans, and medical debt.<\/p>\n<h2>Creditor Actions<\/h2>\n<p>If your efforts to\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief.html\" rel=\"noopener noreferrer nofollow\">become debt-free<\/a>\u00a0are not fast enough for creditors, they may not be as patient as you&#8217;d hope.\u00a0Creditors can take several actions to recover their money if your cash flow is tight and you fall behind in making payments.<\/p>\n<h3>Wage Garnishment<\/h3>\n<p>In most situations, a creditor has to take you to court and get a judgment against you before being permitted to\u00a0<a href=\"https:\/\/www.findlaw.com\/employment\/wages-and-benefits\/garnishment-of-wages.html\" rel=\"noopener noreferrer nofollow\">garnish\u00a0up to 25% of your wages<\/a>. If that happens, you can contest it\u00a0arguing that you cannot survive on the remaining funds.<\/p>\n<p>There are three situations in which wage garnishment can proceed without a court proceeding:<\/p>\n<ul>\n<li>The IRS can garnish your wages without a court order, permitting you\u00a0a 30-day window in which to challenge the wage garnishment<\/li>\n<li>If you have\u00a0<a href=\"https:\/\/studentaid.gov\/manage-loans\/default\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">student loans in default<\/a>, the\u00a0<a href=\"https:\/\/studentaid.gov\/manage-loans\/default\/collections\" target=\"_blank\" rel=\"noopener\">Department of Education (DOE) can garnish up to 15% of your disposable income<\/a><\/li>\n<li>If you fail to pay alimony or child support,\u00a0<a href=\"https:\/\/www.dol.gov\/agencies\/whd\/fact-sheets\/30-cppa#:~:text=Title%20III%20also%20limits%20the,if%20the%20worker%20is%20not.\" target=\"_blank\" rel=\"noopener\">up to 50% of your wages<\/a>\u00a0face garnishment.\u00a0It can go\u00a0up to 60% if you are not supporting another spouse or child. An additional 5% may be garnished for support payments more than 12 weeks in arrears.<\/li>\n<\/ul>\n<p>Your creditor must notify you when taking these actions.<\/p>\n<h3>Liens on Property and Asset Seizure<\/h3>\n<p>A creditor may also want to put a\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/mortgages-equity-loans\/what-is-a-mortgage-lien-.html\" rel=\"noopener noreferrer nofollow\">lien on your property<\/a>\u00a0or attempt to take money from your bank account. A lien is a legal interest in your property. You cannot sell the property or get a new mortgage if a lien exists before first receiving permission from the creditor to sell.\u00a0<\/p>\n<p>The money made from the sale will go to your lienholder first to pay your debts. If you do not pay your debt to the lienholder, the lienholder may start foreclosure to sell your property to satisfy your debt.<\/p>\n<p>Upon default and with the due process\u00a0required, a secured creditor may seize the asset used to secure your loan.\u00a0If your\u00a0car or home was used as collateral, they can attempt to take it. An unsecured creditor can obtain a court judgment to force you to sell non-exempt assets to pay your debts.<\/p>\n<p>Besides the IRS, most creditors must go through court to take these actions.<\/p>\n<h3>Taking Tax Refunds<\/h3>\n<p>Only specific debts will trigger a tax refund seizure or \u201coffset.&#8221; The IRS can take your refund if you owe:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.acf.hhs.gov\/css\/faq\/how-does-federal-tax-refund-offset-program-work\" target=\"_blank\" rel=\"noopener\">Child support<\/a><\/li>\n<li><a href=\"https:\/\/www.taxpayeradvocate.irs.gov\/news\/tax-tips\/tas-tax-tip-do-you-feel-like-you-are-not-responsible-for-a-debt-owed-by-your-spouse-or-ex-spouse\/2022\/10\/#:~:text=If%20you%20file%20jointly%20and,your%20spouse%20owe%2C%20such%20as\" target=\"_blank\" rel=\"noopener\">Spousal support or alimony<\/a><\/li>\n<li><a href=\"https:\/\/www.irs.gov\/government-entities\/indian-tribal-governments\/itg-faq-3-answer-what-actions-can-the-irs-take-to-collect-taxes#:~:text=The%20IRS%20may%20also%20levy,be%20applied%20to%20your%20liability.\" target=\"_blank\" rel=\"noopener\">Federal and state taxes<\/a><\/li>\n<li><a href=\"https:\/\/studentloanborrowerassistance.org\/for-borrowers\/dealing-with-student-loan-debt\/default-debt-collection\/collection-of-student-loan-debt\/tax-refunds-seizure\/#:~:text=The%20government%20may%20take%20your,your%20federal%20student%20loan%20debt.\" target=\"_blank\" rel=\"noopener\">Student loans in default<\/a><\/li>\n<\/ul>\n<p>The Treasury Department cannot take your tax refund unless it receives a request from the IRS, the Department of Education, or a child support collection agency.<\/p>\n<h2>Debt Relief Options<\/h2>\n<p>Before your debt problems get this far, there are steps you can take. It&#8217;s best to deal with your creditors when you have financial difficulties. You may offer informal arrangements to repay your debts. Explain your financial situation honestly and make a good-faith effort to work with your creditors. Often, they have programs or options to help you.<\/p>\n<h2>Loan Workouts<\/h2>\n<p>The term &#8220;loan workout&#8221; describes a more formal, mutually negotiated debt restructuring that does not involve a\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy.html\" rel=\"noopener noreferrer nofollow\">bankruptcy filing<\/a>. A workout is a voluntary agreement between you and your lender to pay a loan or mortgage. A deal negotiation occurs without the bankruptcy process.<\/p>\n<p>A workout can renegotiate the terms of a loan, waive specific fees and defaults, and lower your monthly payments. The creditor may agree to lower your interest rate or allow you to skip some payments. Once negotiated, the terms of the debt should be more manageable for you.<\/p>\n<p>Workouts are sometimes called &#8220;compositions&#8221; or &#8220;extensions&#8221;:<\/p>\n<ul>\n<li>A\u00a0composition settlement\u00a0is a contract between you and two or more creditors where the creditors agree to take a partial payment of the debt. Once their claim is satisfied,\u00a0the debt is gone. This type of workout will impact your taxes. Any forgiven debt is taxable, and you must notify the IRS.<\/li>\n<li>An extension is a contract between you and two or more creditors in which the creditors agree to extend the time to pay the debt. Often, the amount of your payments is less, but you make them for an\u00a0extended period of time.<\/li>\n<li>An agreement can be both a composition and an extension. Each deal is different.<\/li>\n<\/ul>\n<p>Debt and loan workouts are voluntary. Your creditor has no obligation to renegotiate your debt.<\/p>\n<h3>Credit Counseling Organizations<\/h3>\n<p><a href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/bankruptcy-vs--credit-counseling--what-s-the-right-choice-for-yo.html\" rel=\"noopener noreferrer nofollow\">Consumer credit counselors<\/a>\u00a0can offer many options. Accredited credit counseling can work out a repayment plan with your creditors and help organize a debt consolidation or debt settlement plan. Credit counselors also offer other services, like debt management classes and helping to set up a budget. Money management skills can help you get out of debt and plan for a better financial future.<\/p>\n<p>Be careful of\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/before-you-file\/avoiding-credit-repair-and-credit-counseling-scams-.html\" rel=\"noopener noreferrer nofollow\">scam debt relief agencies<\/a>. Some agencies say they are credit counselors, but instead\u00a0prey on overwhelmed consumers. They\u00a0offer\u00a0big promises about resolving your debt, often for a flat, up-front fee. Credit counseling agencies cannot ask for payment before providing services. Find a legitimate credit counseling agency by asking your bank or credit union for recommendations. You can also check the\u00a0<a href=\"https:\/\/www.nfcc.org\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">National Foundation for Credit Counseling<\/a>\u00a0or the\u00a0<a href=\"https:\/\/www.justice.gov\/ust\/list-credit-counseling-agencies-approved-pursuant-11-usc-111\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">U.S. Trustee program<\/a>\u00a0for accredited programs.<\/p>\n<h3>Bankruptcy: The Last Resort<\/h3>\n<p>If these options have not relieved your debt burden and you face insolvency, you may consider seeking a bankruptcy discharge.\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy.html\" rel=\"noopener noreferrer nofollow\">Bankruptcy<\/a>\u00a0can offer you a fresh start by eliminating many of your debts. A benefit to filing for bankruptcy is an\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/what-is-bankruptcy\/the-automatic-stay-stopping-creditors-with-bankruptcy.html\" rel=\"noopener noreferrer nofollow\">automatic stay<\/a>\u00a0by the\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/what-is-bankruptcy\/united-states-bankruptcy-courts.html\" rel=\"noopener noreferrer nofollow\">bankruptcy court<\/a>. The\u00a0automatic stay\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/what-is-bankruptcy\/the-automatic-stay-stopping-creditors-with-bankruptcy.html\">requires that all collection efforts must stop<\/a>\u00a0for the duration of your case. Creditors must stop legal actions against you, like wage garnishment and foreclosure. They\u00a0must also stop calling you.<\/p>\n<p>Under the Bankruptcy Code,\u00a0two types of bankruptcies are available to individuals or couples: Chapter 7 and Chapter 13.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/bankruptcy\/chapter-7.html\" rel=\"noopener noreferrer nofollow\">Chapter 7 bankruptcy<\/a>\u00a0is a liquidation bankruptcy case. If you qualify under the\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/chapter-7\/the-bankruptcy-means-test.html\" rel=\"noopener noreferrer nofollow\">means test<\/a>\u00a0required to file under Chapter 7, it will discharge or dismiss certain obligations, including many unsecured debts, personal loans, medical debt, and credit card debt. The\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/chapter-7\/the-chapter-7-trustee-the-bankruptcy-estate-and-claims.html\">bankruptcy estate<\/a>\u00a0sells all\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/chapter-7\/bankruptcy-exemptions-chapter-7.html\" rel=\"noopener noreferrer nofollow\">non-exempt property<\/a>\u00a0to pay your debts.<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/bankruptcy\/chapter-13.html\" rel=\"noopener noreferrer nofollow\">Chapter 13<\/a>\u00a0creates a plan of reorganization for your debts. A repayment plan is submitted by the debtor for confirmation. This plan is for three to five years. You make one monthly payment to a\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/what-is-bankruptcy\/what-is-a-trustee-in-bankruptcy-.html\">trustee<\/a>. The bankruptcy court will discharge your remaining debt if you complete your repayment plan.<\/li>\n<\/ul>\n<p>Bankruptcy will only discharge certain unsecured debts. You usually can&#8217;t\u00a0discharge\u00a0<a href=\"https:\/\/www.debt.org\/bankruptcy\/does-bankruptcy-clear-tax-debt\/\" target=\"_blank\" rel=\"noopener\">recent tax debt<\/a>, judicial fines,\u00a0orders for restitution, or\u00a0child support or spousal support obligations.\u00a0<a href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/your-options-when-you-can-t-repay-student-loans.html\">Student loans<\/a>\u00a0are only\u00a0dischargeable\u00a0under the limited circumstances where the debtor can meet the substantial\u00a0<a href=\"https:\/\/fsapartners.ed.gov\/knowledge-center\/library\/dear-colleague-letters\/2023-10-19\/undue-hardship-discharge-title-iv-loans-bankruptcy-adversary-proceedings\" target=\"_blank\" rel=\"noopener\">burden to demonstrate undue hardship<\/a>.<\/p>\n<h2>Protect Your Rights: Talk to an Attorney<\/h2>\n<p>If you are unsure which options are right for you, consider speaking to an attorney about repayment or bankruptcy options. A\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/debtor-creditor\/?fli=dcta\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">debtor and creditor attorney<\/a>\u00a0or\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/bankruptcy-law\/?fli=dcta\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">bankruptcy attorney<\/a>\u00a0can review your situation and provide valuable legal advice.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text 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class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/do-s-and-don-ts-refinancing.html\">\n                        Refinancing Do&#8217;s and Don&#8217;ts\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FindLaw explains what to consider and some of your options if you think you can repay debts without filing for bankruptcy.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":286929,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2727],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-286933","page","type-page","status-publish","hentry","category-bankruptcy"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/286933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=286933"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/286933\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/286929"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=286933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=286933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=286933"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=286933"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=286933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}