{"id":352484,"date":"2016-04-04T10:42:01","date_gmt":"2016-04-04T15:42:01","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/consumer\/consumer-transactions.html"},"modified":"2024-12-03T15:17:38","modified_gmt":"2024-12-03T20:17:38","slug":"consumer-transactions","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/consumer\/consumer-transactions.html","title":{"rendered":"Legal Guide to Consumer Transactions"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><div\n    data-testid=\"fl-general-title\"\n    class=\"fl-general-title fl-flex fl-gap20 fl-items-end\"\n>\n    <div class=\"fl-general-title-heading fl-flex fl-flex-column\">\n        <h1\n            class=\"fl-h1 fl-general-title-title fl-no-spacing\"\n            data-testid=\"fl-general-title-title\"\n        >\n            Legal Guide to Consumer Transactions\n        <\/h1>\n        <p\n            class=\"fl-general-title-description fl-text-xl fl-no-margin\"\n            data-testid=\"fl-general-title-description\"\n        >\n            You make consumer transactions all the time. Each time you make everyday purchases like groceries or gasoline, you technically enter into a sales contract.\n        <\/p>\n    <\/div>\n<\/div>\n\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/hannah-hilst\/\">Hannah Hilst<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last updated\n        <time>\n                            December 03, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n\n<p>Buying something is simple, yet the legal landscape behind these transactions is anything but. A network of federal and state laws protects consumers in the marketplace.<\/p>\n\n\n\n<div\n    class=\"fl-category-overview\"\n    data-testid=\"fl-category-overview\"\n>\n    <div\n        class=\"fl-accordion fl-category-overview-container\"\n        id=\"category-overview\"\n        data-testid=\"fl-accordion\"\n    >\n                    <div\n               class=\"fl-accordion-item fl-category-overview-item\"\n               id=\"section-1-category-overview\"\n               aria-labelledby=\"button-1-category-overview\"\n               data-testid=\"fl-accordion-item\"\n            >\n                <h2\n                    class=\"fl-accordion-header fl-flex fl-items-center fl-justify-between fl-no-margin\"\n                    data-testid=\"fl-accordion-header\"\n                >\n                    <button\n                        id=\"button-1-category-overview\"\n                        aria-label=\"Category 1 content\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"section-1-category-overview\"\n                        class=\"fl-accordion-button fl-flex fl-flex-auto fl-justify-between\"\n                        type=\"button\"\n                    >\n                        Buying Goods and the Law\n                        <span aria-hidden=\"true\">\n                            <i\n                                class=\"fa fa-angle-down small\"\n                                aria-hidden=\"true\"\n                            ><\/i>\n                        <\/span>\n                    <\/button>\n                <\/h2>\n                <div\n                    class=\"fl-accordion-content\"\n                    data-testid=\"fl-accordion-content\"\n                    id=\"content-1-category-overview\"\n                >\n                    <ul class=\"fl-no-margin fl-list\">\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/canceling-a-sale-the-cooling-off-period.html\" class=\"fl-list-item-link\">\n                                    <span>Canceling a Sale: The Cooling-Off Period<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/defective-products-and-consumer-rights.html\" class=\"fl-list-item-link\">\n                                    <span>Defective Products and Consumer Rights<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-a-pet.html\" class=\"fl-list-item-link\">\n                                    <span>Buying a Pet<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-goods.html\" class=\"fl-list-item-link\">\n                                    <span>Buying Goods and the Law<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/free-trials-and-fine-print-.html\" class=\"fl-list-item-link\">\n                                    <span>&#039;Free&#039; Trials and Fine Print<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-counterfeit-goods-laws-and-resources.html\" class=\"fl-list-item-link\">\n                                    <span>Buying Counterfeit Goods: Laws and Resources<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-plans-and-product-subscriptions.html\" class=\"fl-list-item-link\">\n                                    <span>Buying Plans and Product Subscriptions<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-businesses-charge-appointment-deposits-and-cancellation-fees.html\" class=\"fl-list-item-link\">\n                                    <span>Can Businesses Charge Appointment Deposits and Cancellation Fees?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-a-utility-company-shut-off-my-water-without-notice.html\" class=\"fl-list-item-link\">\n                                    <span>Can a Utility Company Shut Off My Water Without Notice?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/drone-laws-by-state.html\" class=\"fl-list-item-link\">\n                                    <span>Drone Laws by State<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/federal-drone-registration-regulations.html\" class=\"fl-list-item-link\">\n                                    <span>Federal Drone Registration Regulations<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/gift-cards.html\" class=\"fl-list-item-link\">\n                                    <span>Gift Cards and the Law<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/layaway-plans-and-the-law.html\" class=\"fl-list-item-link\">\n                                    <span>Layaway Plans and the Law<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/price-gouging-laws-by-state.html\" class=\"fl-list-item-link\">\n                                    <span>Price Gouging Laws by State<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/private-gun-sale-laws-by-state.html\" class=\"fl-list-item-link\">\n                                    <span>Private Gun Sale Laws by State<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/telephone-marketing-laws.html\" class=\"fl-list-item-link\">\n                                    <span>Telemarketing Laws<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n                    <div\n               class=\"fl-accordion-item fl-category-overview-item\"\n               id=\"section-2-category-overview\"\n               aria-labelledby=\"button-2-category-overview\"\n               data-testid=\"fl-accordion-item\"\n            >\n                <h2\n                    class=\"fl-accordion-header fl-flex fl-items-center fl-justify-between fl-no-margin\"\n                    data-testid=\"fl-accordion-header\"\n                >\n                    <button\n                        id=\"button-2-category-overview\"\n                        aria-label=\"Category 1 content\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"section-2-category-overview\"\n                        class=\"fl-accordion-button fl-flex fl-flex-auto fl-justify-between\"\n                        type=\"button\"\n                    >\n                        Product Warranties and Returns\n                        <span aria-hidden=\"true\">\n                            <i\n                                class=\"fa fa-angle-down small\"\n                                aria-hidden=\"true\"\n                            ><\/i>\n                        <\/span>\n                    <\/button>\n                <\/h2>\n                <div\n                    class=\"fl-accordion-content\"\n                    data-testid=\"fl-accordion-content\"\n                    id=\"content-2-category-overview\"\n                >\n                    <ul class=\"fl-no-margin fl-list\">\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/consumer-warranty-basics.html\" class=\"fl-list-item-link\">\n                                    <span>Consumer Warranty Law Basics<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-is-an-implied-warranty-.html\" class=\"fl-list-item-link\">\n                                    <span>What Is an Implied Warranty?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/difference-between-a-full-warranty-and-a-limited-warranty.html\" class=\"fl-list-item-link\">\n                                    <span>What&#039;s the Difference Between a Full Warranty and a Limited Warranty?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-will-void-a-warranty-.html\" class=\"fl-list-item-link\">\n                                    <span>What Will Void a Warranty?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-is-the-warranty-of-merchantability.html\" class=\"fl-list-item-link\">\n                                    <span>What Is the Warranty of Merchantability?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-does-caveat-emptor-mean-.html\" class=\"fl-list-item-link\">\n                                    <span>What Does &#039;Caveat Emptor&#039; Mean?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-are-express-and-implied-warranties.html\" class=\"fl-list-item-link\">\n                                    <span>What Are Express and Implied Warranties?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/warranty-vs-guarantee-what-you-need-to-know.html\" class=\"fl-list-item-link\">\n                                    <span>Warranty vs. Guarantee: What You Need to Know<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/warranty-laws-and-the-magnuson-moss-warranty-act-.html\" class=\"fl-list-item-link\">\n                                    <span>Warranty Laws and the Magnuson-Moss Warranty Act<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/product-warranties-returns.html\" class=\"fl-list-item-link\">\n                                    <span>Product Warranties and Returns<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/return-policies-and-refunds.html\" class=\"fl-list-item-link\">\n                                    <span>Return Policies and Refunds<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/does-a-store-have-to-give-a-refund-on-a-return.html\" class=\"fl-list-item-link\">\n                                    <span>Does a Store Have To Give a Refund on a Return?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/do-retail-stores-have-to-accept-returns.html\" class=\"fl-list-item-link\">\n                                    <span>Do Retail Stores Have To Accept Returns?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/customer-returns-and-refund-laws-by-state.html\" class=\"fl-list-item-link\">\n                                    <span>Customer Returns and Refund Laws by State<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n                    <div\n               class=\"fl-accordion-item fl-category-overview-item\"\n               id=\"section-3-category-overview\"\n               aria-labelledby=\"button-3-category-overview\"\n               data-testid=\"fl-accordion-item\"\n            >\n                <h2\n                    class=\"fl-accordion-header fl-flex fl-items-center fl-justify-between fl-no-margin\"\n                    data-testid=\"fl-accordion-header\"\n                >\n                    <button\n                        id=\"button-3-category-overview\"\n                        aria-label=\"Category 1 content\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"section-3-category-overview\"\n                        class=\"fl-accordion-button fl-flex fl-flex-auto fl-justify-between\"\n                        type=\"button\"\n                    >\n                        Online Shopping\n                        <span aria-hidden=\"true\">\n                            <i\n                                class=\"fa fa-angle-down small\"\n                                aria-hidden=\"true\"\n                            ><\/i>\n                        <\/span>\n                    <\/button>\n                <\/h2>\n                <div\n                    class=\"fl-accordion-content\"\n                    data-testid=\"fl-accordion-content\"\n                    id=\"content-3-category-overview\"\n                >\n                    <ul class=\"fl-no-margin fl-list\">\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-beer-wine-and-spirits-online.html\" class=\"fl-list-item-link\">\n                                    <span>Buying Beer, Wine, and Spirits Online<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-prescription-drugs-online-what-you-need-to-know.html\" class=\"fl-list-item-link\">\n                                    <span>Buying Prescription Drugs Online: What You Need to Know<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/paypal-square-and-the-law-understanding-online-payment-services.html\" class=\"fl-list-item-link\">\n                                    <span>PayPal, Square, and the Law: Understanding Online Payment Services<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/net-neutrality-law.html\" class=\"fl-list-item-link\">\n                                    <span>Net Neutrality Laws<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/paying-online-for-goods.html\" class=\"fl-list-item-link\">\n                                    <span>Online Payment Methods: Guide to Protect Yourself<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/problems-with-online-shopping.html\" class=\"fl-list-item-link\">\n                                    <span>Problems With Online Shopping<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/how-do-i-shop-safely-online.html\" class=\"fl-list-item-link\">\n                                    <span>Tips for Safe Online Shopping<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n                    <div\n               class=\"fl-accordion-item fl-category-overview-item\"\n               id=\"section-4-category-overview\"\n               aria-labelledby=\"button-4-category-overview\"\n               data-testid=\"fl-accordion-item\"\n            >\n                <h2\n                    class=\"fl-accordion-header fl-flex fl-items-center fl-justify-between fl-no-margin\"\n                    data-testid=\"fl-accordion-header\"\n                >\n                    <button\n                        id=\"button-4-category-overview\"\n                        aria-label=\"Category 1 content\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"section-4-category-overview\"\n                        class=\"fl-accordion-button fl-flex fl-flex-auto fl-justify-between\"\n                        type=\"button\"\n                    >\n                        Lawsuits and Consumer Rights\n                        <span aria-hidden=\"true\">\n                            <i\n                                class=\"fa fa-angle-down small\"\n                                aria-hidden=\"true\"\n                            ><\/i>\n                        <\/span>\n                    <\/button>\n                <\/h2>\n                <div\n                    class=\"fl-accordion-content\"\n                    data-testid=\"fl-accordion-content\"\n                    id=\"content-4-category-overview\"\n                >\n                    <ul class=\"fl-no-margin fl-list\">\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-i-sue-a-video-game-creator-or-company-.html\" class=\"fl-list-item-link\">\n                                    <span>Can I Sue A Video Game Creator or Company?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-i-sue-tv-gaming-and-technology-retailers-findlaw.html\" class=\"fl-list-item-link\">\n                                    <span>Can I Sue Technology Retailers?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                                <li class=\"fl-list-control-list-item fl-flex\">\n                            <div class=\"fl-list-control-container\">\n                                <i\n                                    class=\"fa fa-angle-right small\"\n                                    aria-hidden=\"true\"\n                                ><\/i>\n                            <\/div>\n                            <div class=\"fl-list-control-text\">\n                                <a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-i-sue-an-appliance-company-.html\" class=\"fl-list-item-link\">\n                                    <span>Can I Sue an Appliance Company?<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<p>This section covers common topics about transactions for\u00a0<a href=\"https:\/\/www.findlaw.com\/hirealawyer\/choosing-the-right-lawyer\/consumer-law.html\">consumer goods and services<\/a>. Learn how the law impacts parts of the shopping experience, like refunds and warranties. You can also find information on when and how to contact a consumer law attorney.<\/p>\n<p>Unique rules apply to some product and service types. See other FindLaw sections to learn about\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer.html\">consumer laws<\/a>\u00a0for complex transactions, such as those with financial institutions, securities, and real estate.<\/p>\n<h2>What Is a Consumer Transaction?<\/h2>\n<p>Laws usually define a consumer transaction as buying (or leasing) goods and services for personal use or household purposes.<\/p>\n<p>These transactions can include deals you make through:<\/p>\n<ul>\n<li>Brick-and-mortar stores<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/how-do-i-shop-safely-online.html\">Online shopping<\/a>\u00a0websites<\/li>\n<li>Telemarketing\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/telephone-marketing-laws.html\">phone calls<\/a>\u00a0or email offers<\/li>\n<li>Door-to-door salespersons<\/li>\n<li>Trade shows, such as bridal expos or fandom conventions<\/li>\n<\/ul>\n<p>Your transaction could be as simple as buying a vacuum from an online store. Or, you might hire a landscaping professional to mow your lawn. Even\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/can-a-utility-company-shut-off-my-water-without-notice.html\">your utilities<\/a>\u00a0are a consumer service.<\/p>\n<p>Some consumer transactions are complex with higher stakes. For example, you may want to\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/buying-a-car.html\">buy a car<\/a>, order medicine, or\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-a-pet.html\">adopt a pet<\/a>. These deals often need extra time and attention to complete.<\/p>\n<h2>As a Consumer, You Have Rights<\/h2>\n<p>You should also know how consumer protection laws govern the small transactions you make every day. A transaction is a two-way street. You have rights but must also fulfill your part of a deal. You may also be subject to limitations.<\/p>\n<p>Many sources can influence your options and obligations as a consumer, such as:<\/p>\n<ul>\n<li>Your state&#8217;s commercial code, including\u00a0<a href=\"https:\/\/www.findlaw.com\/state\/consumer-laws\/details-on-state-deceptive-trade-practices.html\">unfair and deceptive practices<\/a>\u00a0laws<\/li>\n<li>Local or municipal trade regulations, such as those for\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-beer-wine-and-spirits-online.html\">alcohol purchases<\/a><\/li>\n<li>A seller or lender&#8217;s business policies, such as the\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/product-warranties-returns.html\">return policy<\/a>, privacy policy, or\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-are-express-and-implied-warranties.html\">express warranties<\/a><\/li>\n<li>Implied warranties and the\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/consumer-warranty-basics.html\">Magnuson-Moss Warranty Act<\/a><\/li>\n<li>Policies of an intermediary company, such as a marketplace platform or\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/paypal-square-and-the-law-understanding-online-payment-services.html\">payment processor<\/a><\/li>\n<li>The terms of a purchase agreement or service contract<\/li>\n<li>Disclaimers on sales advertisements or point-of-sale signs<\/li>\n<\/ul>\n<h2>Consumer Protection Laws<\/h2>\n<p>Consumer protection laws create a barrier between you and serious issues like\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/online-scams.html\">fraud and theft<\/a>. Sales agreements and business policies specify the terms of a deal, but they don&#8217;t supersede the law. Knowing your rights and options as a customer can make a difference if an issue affects your purchase.<\/p>\n<p>Organizations and agencies like the Federal Trade Commission and Better Business Bureau promote and sometimes enforce consumer protection laws. But if you are victimized and a consumer law has been broken, the legal system is one place you can go to be made whole again.<\/p>\n<h2>Customers Are Protected by Law<\/h2>\n<p>Consumer protection laws protect individual consumers from being taken advantage of \u2013 be it by a large corporation, or a local business. Consumer transactions such as buying, selling and returning goods are regulated at both the state and federal levels. Many consumer protection laws also involve credit, banking and related financial matters.<\/p>\n<p>Some consumer laws require disclosure of detailed information about products \u2014 particularly in areas where safety or public health is an issue. Lawmakers have passed a host of food labeling laws, for instance. The nutritional labels on food products are the result of consumer protection laws. Furthermore, food and drug safety laws have become more prevalent as lawmakers seek to prevent consumers from being harmed by improperly prepared goods.<\/p>\n<h2>Do My Rights Apply to Online Shopping?<\/h2>\n<p>Yes, federal laws protect shoppers on the internet. Online shopping introduces different issues from buying products in a physical store. For example, you may buy and ship online products across state lines. Modern laws account for these complications.<\/p>\n<p>For example, customers who purchase an item online, over the phone, or through mail should receive it\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/problems-with-online-shopping.html\">within 30 days<\/a>. If this doesn&#8217;t happen, customers are entitled to a full refund. Federal law also protects consumers who get bills for items that never arrive.<\/p>\n<p>Read the articles in this section to learn more about laws for online shopping.<\/p>\n<h2>Protect Yourself in the Transaction Process<\/h2>\n<p>Consumers like you must navigate many phases of a transaction, including:<\/p>\n<ul>\n<li>Choosing among many sellers, some of which may be fraudulent<\/li>\n<li>Researching the safety, quality, and\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-counterfeit-goods-laws-and-resources.html\">authenticity<\/a>\u00a0of a product<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/paying-online-for-goods.html\">Paying for your purchase<\/a>\u00a0using your sensitive information<\/li>\n<li>Waiting for the delivery of your product<\/li>\n<li>Requesting a return, refund, replacement, or repair of the product<\/li>\n<\/ul>\n<p>Consumer protection laws apply to each of these steps. They also govern what happens before a transaction, such as how a seller advertises its products or services. In addition, you can use smart shopping strategies to avoid problems.<\/p>\n<p>The articles in this section will explain shopping tips and your legal rights during transactions. You can also find resources about scams and consumer safety through the\u00a0<a href=\"https:\/\/consumer.ftc.gov\/shopping-and-donating\/shopping\" target=\"_blank\" rel=\"noopener\">Federal Trade Commission<\/a>\u00a0(FTC).<\/p>\n<h2>Shopping Disputes and Consumer Fraud<\/h2>\n<p>A transaction might fall below your expectations. For example, the quality of a designer purse looks far worse in person than in the seller&#8217;s online ad, but you\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-does-caveat-emptor-mean-.html\">can&#8217;t return it<\/a>\u00a0for a refund. Or, a seller charges you monthly payments for a so-called\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/free-trials-and-fine-print-.html\">free trial<\/a>. Worse yet, a company might expose personal information like your credit card number.<\/p>\n<p>If you have a commercial transaction problem, your first step should be to contact the product&#8217;s seller or manufacturer. Businesses often work to satisfy you to keep their customer retention rate high. Sometimes, you can get a solution through your credit card company or bank.<\/p>\n<p>Yet, resolving a dispute with a company can be difficult. While many consumers can solve their problems informally, some conflicts need a solution through the legal process.<\/p>\n<p>Federal and state laws let you hold the other party accountable for violating your rights. For example, the\u00a0<a href=\"https:\/\/codes.findlaw.com\/ca\/civil-code\/civ-sect-1750\/\" target=\"_blank\" rel=\"noopener\">California Consumers Legal Remedies Act<\/a>\u00a0(CLRA) gives customers the right to file a class-action lawsuit against a company for its unfair or deceptive practices.<\/p>\n<h2>When To Call a Consumer Law Attorney<\/h2>\n<p>A deal gone wrong can lead to costly losses. Unfortunately, sellers aren&#8217;t always helpful. You might be fighting serious issues, such as dangerous counterfeiting or invasion of privacy.<\/p>\n<p>In such cases, learn about your rights and how to report a consumer claim. Consider contacting a\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">local consumer protection lawyer<\/a>\u00a0to discuss your recovery options. Their experience in the legal profession can help you find a path forward.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path 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1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div 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An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/#USER_GEO\/?fli=esum:0803\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n\n    <div class=\"popularDirectory\">\n        <div class=\"general-popular-directory \">\n            <div class=\"general-popular-directory-title\">\n                <h3>Attorney Directory<\/h3>\n            <\/div>\n            <ul>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">Consumer Protection Lawyers<\/a><\/li>\n       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href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/how-to-make-a-boat-bill-of-sale.html\">\n                                How To Make a Boat Bill of Sale\n                            <\/a>\n                        <\/li>\n                                            <li class=\"fl-list-item fl-flex\">\n                            <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                            <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/right-to-repair-laws.html\">\n                                Right To Repair Laws\n                            <\/a>\n                        <\/li>\n                                            <li class=\"fl-list-item fl-flex\">\n                            <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                            <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/how-to-write-an-eviction-letter.html\">\n                                How To Write an Eviction Letter\n                            <\/a>\n                        <\/li>\n                                            <li class=\"fl-list-item fl-flex\">\n                            <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                            <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/private-gun-sale-laws-by-state.html\">\n                                Private Gun Sale Laws by State\n                            <\/a>\n                        <\/li>\n                                            <li class=\"fl-list-item fl-flex\">\n                            <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                            <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/drone-laws-by-state.html\">\n                                Drone Laws by State\n                            <\/a>\n                        <\/li>\n                                    <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You should know your rights when buying a product or service. FindLaw covers consumer protection laws, warranties, and policies for everyday transactions.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":352483,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/OverviewPageController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2732],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-352484","page","type-page","status-publish","hentry","category-consumer"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=352484"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352484\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352483"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=352484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=352484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=352484"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=352484"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=352484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}