{"id":352526,"date":"2016-04-04T10:42:01","date_gmt":"2016-04-04T15:42:01","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/consumer\/consumer-transactions\/what-is-the-warranty-of-merchantability.html"},"modified":"2024-03-21T12:26:52","modified_gmt":"2024-03-21T17:26:52","slug":"what-is-the-warranty-of-merchantability","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-is-the-warranty-of-merchantability.html","title":{"rendered":"What Is the Warranty of Merchantability?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">What Is the Warranty of Merchantability?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/hannah-hilst\/\">Hannah Hilst<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last updated\n        <time>\n                            March 21, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>The warranty of merchantability is an implied legal guarantee that a product will function for its intended purpose. For example, a microwave should heat food effectively. This warranty is not written but automatically applies to most consumer goods, ensuring they meet general industry standards, are fit for ordinary use, and are adequately labeled. It can cover both new and used goods, though sellers may use disclaimers or sell items &#8220;as is&#8221; to limit this warranty. If a product fails, consumers may seek legal advice under state laws.<\/p>\n\n    <\/div>\n\n\n\n<p>The implied warranty of merchantability guarantees that a product sold to you will work for its intended purposes. In other words, it means you can expect a toaster to toast your bread. If it doesn&#8217;t, you have legal protection against losing money on a product that doesn&#8217;t work.<\/p>\n<p>The warranty of merchantability is based on the idea that the seller should know best whether a product will perform properly. It encourages them to ensure the quality of their product before placing it on the market. After all, a seller is better positioned than a customer to know whether its toaster runs too cold.<\/p>\n<h2>Does This Warranty Have To Be In Writing?<\/h2>\n<p>No, the implied warranty of merchantability is not a written warranty. Not all&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/product-warranties-returns.html\">types of warranties<\/a>&nbsp;must be in writing. This warranty type exists without a retailer saying or writing it, unlike an&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-are-express-and-implied-warranties.html\">express warranty<\/a>.<\/p>\n<p>A seller doesn&#8217;t have to&nbsp;tell you that its product will work on a basic level, nor must they include it in a sales contract. Instead, the law creates this warranty for most consumer products on the market.<\/p>\n<h2>Implied Warranty of Merchantability Laws<\/h2>\n<p>An implied warranty of merchantability guarantees that a product will work as expected. But \u201cas expected&#8221; can mean many things to customers and sellers. That&#8217;s why state laws define how products might meet,&nbsp;or miss,&nbsp;expectations.<\/p>\n<p>The Uniform Commercial Code (UCC) is the model for most state laws on consumer protection. It lists several implied guarantees. Most states set similar standards for merchantability. For example,&nbsp;<a href=\"https:\/\/codes.findlaw.com\/tx\/business-and-commerce-code\/bus-com-sect-2-314.html\" target=\"_blank\" rel=\"noopener\">Texas law<\/a>&nbsp;creates the same guarantees as&nbsp;<a href=\"https:\/\/codes.findlaw.com\/ny\/uniform-commercial-code\/ucc-sect-2-314.html\" target=\"_blank\" rel=\"noopener\">New York law<\/a>. This warranty applies to the goods of any seller who&nbsp;deals in that type of merchandise on a regular basis.<\/p>\n<p>These laws leave ample room for interpretation. A court would consider the specific facts of a case and the product&#8217;s qualities to decide whether it violates the warranty.<\/p>\n<h2>What Does the Implied Warranty of Merchantability Guarantee?<\/h2>\n<p>Under UCC \u00a7 2-314, as adopted in state laws, this warranty guarantees that the product you buy will:<\/p>\n<ul>\n<li>Pass without objection in the trade by meeting general industry standards<\/li>\n<li>Be of uniform quality and quantity<\/li>\n<li>Be fit for its ordinary purposes, such as a microwave being fit to heat food<\/li>\n<li>Be adequately packaged and labeled<\/li>\n<li>Conform to its labels<\/li>\n<\/ul>\n<p>For example, the quality of a car available for purchase must be decent enough that other car salespeople would not object to it. It must also work well enough for its usual purpose: transportation. The car should also have the necessary labels.<\/p>\n<p>Some cars might fail to meet these basic requirements. They may be mislabeled, perhaps with the wrong model or year, or&nbsp;fail to get you from place to place. The buyer can show a breach of the implied warranty of merchantability. This warranty is part of the many&nbsp;<a href=\"https:\/\/findlaw.com\/consumer\/lemon-law.html\" target=\"_blank\" rel=\"noopener\">lemon laws<\/a>&nbsp;for vehicles.<\/p>\n<h2>Products Should Work for Their Intended Purpose<\/h2>\n<p>A product that fails to work for normal use is a breach of warranty of merchantability. Most disagreements revolve around whether the use of a product matches its&nbsp;intended purpose&nbsp;or&nbsp;ordinary use.<\/p>\n<p>This warranty is different from an&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-is-an-implied-warranty-.html\">implied warranty of fitness<\/a>. A fitness warranty changes the guarantee from the intended purpose to a particular purpose instead. Sellers create this warranty when a customer explains how they want to use a product, and the seller implies it will work for that use.<\/p>\n<h3>Example of How a Product Can Fail Its Intended Purpose<\/h3>\n<p>Imagine you purchase an oven intended for household baking. If you put it in a commercial kitchen, you&#8217;ll use it for something other than its intended purpose. It might lack the right consistency or size to support large batches of baked goods. The seller would not be responsible for such issues.<\/p>\n<p>If&nbsp;your oven&#8217;s actual temperature is far from the heat setting you pick, that&#8217;s a different problem. No matter where you&#8217;d bake, you couldn&#8217;t rely on it to work for that purpose.<\/p>\n<p>You may show that the oven would be faulty for&nbsp;ordinary use at home. Despite buying it for commercial purposes, you could argue that it violated the implied warranty of merchantability.<\/p>\n<h2>Does the Warranty of Merchantability Cover Used Goods?<\/h2>\n<p>Yes, the warranty of merchantability can cover new and used goods. Used goods still have an implicit&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/warranty-vs-guarantee-what-you-need-to-know.html\">guarantee<\/a>&nbsp;they&#8217;ll work for their intended purposes.<\/p>\n<p>Most states add an extra consideration for buying secondhand items: their resale condition. Used goods don&#8217;t need to work as well as new ones under warranty laws.&nbsp;You should still expect a used item to function based on its current state.<\/p>\n<p>The warranty for used goods prevents sellers from peddling&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/defective-products-and-consumer-rights.html\">faulty products<\/a>. For example, a secondhand sofa you bought shouldn&#8217;t collapse when you sit down. Signs of wear on its fabric&nbsp;might&nbsp;not breach&nbsp;the implied warranty.<\/p>\n<h2>Products Sold&nbsp;As Is&nbsp;or With Disclaimers<\/h2>\n<p>The implied warranty of merchantability might not apply to all&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/buying-goods.html\">consumer purchases<\/a>. Some states allow merchants to avoid this warranty by using&nbsp;<a href=\"https:\/\/dictionary.findlaw.com\/definition\/disclaimer.html\" target=\"_blank\" rel=\"noopener\">disclaimers<\/a>&nbsp;or selling the product \u201cas is.&#8221;<\/p>\n<p>In most states, the disclaimer must be visible in writing to be valid. The buyer must know that the warranty won&#8217;t cover the product. A seller can do this by listing the product&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-does-caveat-emptor-mean-.html\">for sale as is<\/a>&nbsp;in its advertisement or label.<\/p>\n<p>Many states don&#8217;t allow merchants to avoid implied warranties for consumer goods. In these states, disclaimers like&nbsp;as is&nbsp;are essentially meaningless. If a product doesn&#8217;t work as intended, you could still&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/do-retail-stores-have-to-accept-returns.html\">return it<\/a>&nbsp;despite the disclaimer.<\/p>\n<h2>Legal Advice for Products Violating Warranty Laws<\/h2>\n<p>The implied warranty of merchantability covers purchases in all states, but legal specifics can vary by location because the&nbsp;warranty isn&#8217;t based on a consistent federal law. The circumstances of your case can also affect whether a breach of warranty occurred.<\/p>\n<p>If you purchased a product unfit for its typical use, consider&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">contacting a consumer protection lawyer<\/a>. They can examine the consumer protection laws in your state and discuss your options. You can also report faulty products and scams to the&nbsp;<a href=\"https:\/\/consumer.ftc.gov\/articles\/warranties\" target=\"_blank\" rel=\"noopener\">Federal Trade Commission<\/a>&nbsp;(FTC).<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" 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id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n         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for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    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fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You can hire an attorney to enforce your rights for safe products, fair transactions, and legal credit, banking and related financial matters\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Legal cases for identity theft, scams, or the Equal Credit Opportunity Act can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/#USER_GEO\/?fli=esum:0803\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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