{"id":352563,"date":"2016-04-04T10:42:05","date_gmt":"2016-04-04T15:42:05","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/consumer\/credit-banking-finance\/what-consumer-protection-agencies-do.html"},"modified":"2024-02-02T10:23:51","modified_gmt":"2024-02-02T15:23:51","slug":"what-consumer-protection-agencies-do","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/consumer\/credit-banking-finance\/what-consumer-protection-agencies-do.html","title":{"rendered":"What Consumer Protection Agencies Do"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">What Consumer Protection Agencies Do<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/olivia-wathne-jd\/\">Olivia Wathne, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last reviewed\n        <time>\n                            February 02, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as:<\/p>\r\n<ul>\r\n<li>The Federal Trade Commission (FTC)<\/li>\r\n<li>The Consumer Financial Protection Bureau (CFPB)<\/li>\r\n<\/ul>\r\n<p>State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies:<\/p>\r\n<ul>\r\n<li>Inform people of their rights under consumer protection laws<\/li>\r\n<li>Promote consumer education<\/li>\r\n<li>Prevent unfair business practices<\/li>\r\n<li>Investigate complaints and scams<\/li>\r\n<li>Enforce consumer protection laws<\/li>\r\n<li>Oversee licensing and regulation for professions like real estate brokers and insurance agents<\/li>\r\n<\/ul>\r\n<p>The goal is to create a marketplace where consumers are well-informed and treated fairly.<\/p>\r\n<h2>Types of Consumer Protection Agencies<\/h2>\r\n<p>Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example:<\/p>\r\n<ul>\r\n<li>The&nbsp;<a href=\"https:\/\/www.nhtsa.gov\/\" target=\"_blank\" rel=\"noopener\">National Highway Traffic Safety Administration<\/a>&nbsp;(NHTSA) ensures vehicle safety standards.<\/li>\r\n<li>The&nbsp;<a href=\"https:\/\/www.cpsc.gov\/\" target=\"_blank\" rel=\"noopener\">Consumer Product Safety Commission<\/a>&nbsp;(CPSC) addresses product safety hazards and recalls.<\/li>\r\n<li>The&nbsp;<a href=\"https:\/\/www.fda.gov\/\" target=\"_blank\" rel=\"noopener\">Food and Drug Administration&nbsp;<\/a>(FDA) monitors and regulates food and drug safety.<\/li>\r\n<\/ul>\r\n<p>These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers.<\/p>\r\n<h2>State Consumer Protection Agencies<\/h2>\r\n<p>Below, you&#8217;ll find contact information for the consumer protection agency in your state.<\/p>\r\n<table cellpadding=\"5\" border=\"1\" cellspacing=\"0\">\r\n<tbody><tr><th scope=\"row\" style=\"text-align: left;\"><p>State<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p><b>Contact Information<\/b><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Alabama<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Affairs Section<br>\r\nOffice of the Attorney General<br>\r\n500 Dexter Ave.<br>\r\nMontgomery,&nbsp;AL 36130<br>\r\n334-242-7335<br>\r\nToll free: 1-800-392-5658 (AL)<br>\r\nFax: 334-242-2433<br>\r\n<a href=\"http:\/\/www.ago.state.al.us\/\" target=\"_blank\" rel=\"noopener\">www.ago.state.al.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Alaska<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Unit<br>\r\nOffice of the Attorney General<br>\r\nP.O. Box 110300<br>\r\nJuneau,&nbsp;AK 99811-0300<br>\r\n907-465-2133<br>\r\nToll free: 1-888-576-2529<br>\r\nFax: 907-465-2075<br>\r\n<a href=\"https:\/\/law.alaska.gov\/department\/civil\/consumer\/cpindex.html\" target=\"_blank\" rel=\"noopener\">www.law.state.ak.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Arizona<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection and Advocacy Section<br>\r\nOffice of the Attorney General<br>\r\n1275 West Washington St.<br>\r\nPhoenix,&nbsp;AZ 85007<br>\r\nConsumer Information and Complaints: 602-542-5025,&nbsp;602-542-5763<br>\r\nToll free: 1-800-352-8431 (AZ)<br>\r\nFax: 602-542-4085<br>\r\n<a href=\"https:\/\/www.azag.gov\/consumer\/about\" target=\"_blank\" rel=\"noopener\">www.azag.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Arkansas<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Division<br>\r\nOffice of the Attorney General<br>\r\n323 Center St., Suite 200<br>\r\nLittle Rock,&nbsp;AR 72201<br>\r\n501-682-2007<br>\r\nConsumer Hotline:&nbsp;501-682-2341;&nbsp;1-800-482-8982 (Toll free)<br>\r\nToll free: 1-800-482-8982 (Consumer Hotline)<br>\r\nTTY 501-682-6073;&nbsp;1-800-482-8982 (Toll free)<br>\r\nFax: 501-682-8118<br>\r\nE-mail:&nbsp;<a href=\"mailto:oag@arkansasag.gov\" target=\"_blank\" >oag@arkansasag.gov<\/a><br>\r\n<a href=\"http:\/\/www.arkansasag.gov\/\" target=\"_blank\" rel=\"noopener\">www.arkansasag.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>California<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>California Department of Consumer Affairs<br>\r\nConsumer Information Division<br>\r\n1625 North Market Blvd., Suite N 112<br>\r\nSacramento,&nbsp;CA 95834<br>\r\n916-445-1254<br>\r\nToll free: 1-800-952-5210<br>\r\nTTY: 916-322-1700; 1-800-326-2297 (Toll Free)<br>\r\nE-mail:&nbsp;<a href=\"mailto:dca@dca.ca.gov\" target=\"_blank\" >dca@dca.ca.gov<\/a><br>\r\n<a href=\"http:\/\/www.dca.ca.gov\/\" target=\"_blank\" rel=\"noopener\">www.dca.ca.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Colorado<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Colorado Office of the Attorney General<br>\r\nConsumer Protection Division<br>\r\n1525 Sherman St., 7th Floor<br>\r\nDenver,&nbsp;CO 80203<br>\r\n303-866-5079<br>\r\nToll free: 1-800-222-4444<br>\r\nFax: 303-866-4916<br>\r\nE-mail:&nbsp;<a href=\"mailto:stop.fraud@state.co.us\" target=\"_blank\" >stop.fraud@state.co.us<\/a><br>\r\n<a href=\"https:\/\/coag.gov\/office-sections\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">https:\/\/coag.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Connecticut<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Department of Consumer Protection<br>\r\n165 Capitol Ave.<br>\r\nHartford,&nbsp;CT 06106-1630<br>\r\n860-713-6050<br>\r\nToll free: 1-800-842-2649<br>\r\nTTY: 1-860-713-7240<br>\r\nFax: 860-713-7239<br>\r\nE-mail:&nbsp;<a href=\"mailto:trade.practices@ct.gov\" target=\"_blank\" >trade.practices@ct.gov<\/a><br>\r\n<a href=\"http:\/\/www.ct.gov\/dcp\" target=\"_blank\" rel=\"noopener\">www.ct.gov\/dcp<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Delaware<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Delaware Office of Attorney General<br>\r\nDelaware Department of Justice<br>\r\nConsumer Protection Division<br>\r\nCarvel State Office Building<br>\r\n820 North French St.<br>\r\nWilmington,&nbsp;DE 19801<br>\r\n302-577-8600<br>\r\nToll free: 1-800-220-5424<br>\r\nFax: 302-577-6499<br>\r\nE-mail:&nbsp;<a href=\"https:\/\/attorneygeneral.delaware.gov\/fraud\/\" target=\"_blank\" rel=\"noopener\">www.attorneygeneral.delaware.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>District of Columbia<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nOffice of Consumer Protection<br>\r\n441 4th St NW, Suite 600 South<br>\r\nWashington,&nbsp;DC 20001<br>\r\n202-727-3400<br>\r\nFax: 202-478-9296<br>\r\n<a href=\"https:\/\/oag.dc.gov\/consumer-protection\" target=\"_blank\" rel=\"noopener\">www.oag.dc.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Florida<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Florida Dept. of Agriculture and Consumer Services<br>\r\nDivision of Consumer Services<br>\r\nTerry Lee Rhodes Building<br>\r\n2005 Apalachee Parkway<br>\r\nTallahassee,&nbsp;FL 32399-6500<br>\r\n850-488-2221<br>\r\nToll free: 1-800-435-7352 (FL)<br>\r\nToll free: 1-800-352-9832 (en Espanol)<br>\r\n<a href=\"https:\/\/www.fdacs.gov\/Consumer-Resources\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fdacs.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Georgia<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Georgia Department of Law &#8211; Consumer Protection Unit<br>\r\n2 Martin Luther King, Jr. Dr. SE, Suite 356<br>\r\nAtlanta,&nbsp;GA 30334-4600<br>\r\n404-651-8600<br>\r\nToll free: 1-800-869-1123 (GA and Outside Atlanta)<br>\r\nFax: 404-651-9018<br>\r\n<a href=\"http:\/\/consumer.georgia.gov\/\" target=\"_blank\" rel=\"noopener\">consumer.georgia.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Hawaii<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Consumer Protection<br>\r\nDepartment of Commerce and Consumer Affairs<br>\r\n345 Kekuanaoa St., Room 12<br>\r\nHilo,&nbsp;HI 96720-4388<br>\r\n808-933-0910<br>\r\nFax: 808-933-8845<br>\r\n<a href=\"http:\/\/www.hawaii.gov\/dcca\" target=\"_blank\" rel=\"noopener\">www.hawaii.gov\/dcca<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Idaho<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Idaho Attorney General&#8217;s Office<br>\r\nConsumer Protection Division<br>\r\n954 W. Jefferson, 2nd Floor<br>\r\nP.O. Box 83720<br>\r\nBoise,&nbsp;ID 83720-0010<br>\r\n208-334-2424<br>\r\nToll free: 1-800-432-3545 (ID)<br>\r\nFax: 208-334-4151<br>\r\n<a href=\"https:\/\/www.ag.idaho.gov\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ag.idaho.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Illinois<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Illinois Office of the Attorney General &#8211; Carbondale<br>\r\nConsumer Fraud Bureau<br>\r\n1001 East Main St.<br>\r\nCarbondale,&nbsp;IL 62901<br>\r\n618-529-6400<br>\r\nToll free: 1-800-243-0607 (Hotline)<br>\r\nTTY: 1-877-675-9339 (Toll free IL)<br>\r\nFax: 618-529-6416<br>\r\nE-mail:&nbsp;<a href=\"mailto:ag_consumer@atg.state.il.us\" target=\"_blank\" >ag_consumer@atg.state.il.us<\/a><br>\r\n<a href=\"https:\/\/www.illinoisattorneygeneral.gov\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">www.illinoisattorneygeneral.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Indiana<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Attorney General<br>\r\nConsumer Protection Division<br>\r\n302 West Washington St., 5th floor<br>\r\nIndianapolis,&nbsp;IN 46204<br>\r\n317-232-6330<br>\r\nToll free: 1-800-382-5516 (Consumer Hotline)<br>\r\nFax: 317-233-4393<br>\r\n<a href=\"http:\/\/www.indianaconsumer.com\/\" target=\"_blank\" rel=\"noopener\">www.indianaconsumer.com<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Iowa<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Iowa Attorney General<br>\r\nConsumer Protection Division<br>\r\n1305 East Walnut St.<br>\r\nDes Moines,&nbsp;IA 50319<br>\r\n515-281-5926<br>\r\nToll free: 1-888-777-4590 (IA)<br>\r\nFax: 515-281-6771<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer%20protection@ag.state.ia.us\" target=\"_blank\" >consumer protection@ag.state.ia.us<\/a><br>\r\n<a href=\"https:\/\/www.iowaattorneygeneral.gov\/for-consumers\" target=\"_blank\" rel=\"noopener\">https:\/\/www.iowaattorneygeneral.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Kansas<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Kansas Attorney<br>\r\nConsumer Protection &amp; Antitrust Division<br>\r\n120 SW 10th St., Suite 430<br>\r\nTopeka,&nbsp;KS 66612-1597<br>\r\n785-296-3751<br>\r\nToll free: 1-800-432-2310 (KS)<br>\r\nTTY: 785-291-3767<br>\r\nFax: 785-291-3699<br>\r\nE-mail:&nbsp;<a href=\"mailto:cprotect@ksag.org\" target=\"_blank\" >cprotect@ksag.org<\/a><br>\r\n<a href=\"https:\/\/ag.ks.gov\/in-your-corner-kansas\/\" target=\"_blank\" rel=\"noopener\">www.ksag.org<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Kentucky<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Kentucky Office of the Attorney General<br>\r\nConsumer Protection Division<br>\r\n1024 Capital Center Dr.<br>\r\nFrankfort,&nbsp;KY 40601<br>\r\n502-696-5389<br>\r\nToll free: 1-888-432-9257 (KY)<br>\r\nFax: 502-573-7151<br>\r\nE-mail: consumer.protection@ag.ky.gov<\/p>\r\n<p><a href=\"https:\/\/www.ag.ky.gov\/Resources\/Consumer-Resources\/Consumers\/Pages\/default.aspx\" target=\"_blank\" rel=\"noopener\">www.ag.ky.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Louisiana<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Attorney General<br>\r\nConsumer Protection Section<br>\r\nPO Box 94005<br>\r\nBaton Rouge,&nbsp;LA 70804-9005<br>\r\n225-326-6465<br>\r\nToll free: 1-800-351-4889<br>\r\nFax: 225-326-6499<br>\r\nE-mail:&nbsp;<a href=\"mailto:ConsumerInfo@ag.state.la.us\" target=\"_blank\" >ConsumerInfo@ag.state.la.us<\/a><br>\r\n<a href=\"https:\/\/www.ag.state.la.us\/PublicProtection\" target=\"_blank\" rel=\"noopener\">www.ag.state.la.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Maine<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Bureau of Consumer Credit Protection<br>\r\n35 State House Station<br>\r\nAugusta,&nbsp;ME 04333-0035<br>\r\n207-624-8527<br>\r\nToll free: 1-800-332-8529 (ME)<br>\r\nTTY: 1-888-577-6690 (Toll free)<br>\r\nFax: 207-582-7699<br>\r\n<a href=\"http:\/\/www.credit.maine.gov\/\" target=\"_blank\" rel=\"noopener\">www.credit.maine.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Maryland<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Maryland Office of Attorney General<br>\r\nConsumer Protection Division<br>\r\n200 Saint Paul Place<br>\r\nBaltimore,&nbsp;MD 21202-2021<br>\r\n410-528-8662 (Consumer Complaints)<br>\r\n410-576-6550 (Consumer Information)<br>\r\n410-528-1840 (Health Advocacy Unit)<br>\r\nToll free: 1-888-743-0023<br>\r\nToll free: 1-877-261-8807 (Health Advocacy Unit)<br>\r\nTTY: 410-576-6372 (MD)<br>\r\nFax: 410-576-7040<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer@oag.state.md.us\" target=\"_blank\" >consumer@oag.state.md.us<\/a><br>\r\n<a href=\"https:\/\/www.marylandattorneygeneral.gov\/Pages\/CPD\/default.aspx\" target=\"_blank\" rel=\"noopener\">www.oag.state.md.us\/consumer<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Massachusetts<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Consumer Affairs and Business Regulation<br>\r\n10 Park Plaza, Suite 5170<br>\r\nBoston, MA 02116<br>\r\n617-973-8700 (General Information)<br>\r\n617-973-8787 (Consumer Hotline)<br>\r\nToll free: 1-888-283-3757 (MA)<br>\r\nTTY: 1-800-720-3480<br>\r\nFax: 617-973-8799<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer@state.ma.us\">consumer@state.ma.us<\/a><br>\r\n<a href=\"http:\/\/www.mass.gov\/Consumer\" target=\"_blank\" rel=\"noopener\">www.mass.gov\/Consumer<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Michigan<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Attorney General<br>\r\nConsumer Protection Division<br>\r\nPO Box 30213<br>\r\nLansing, MI 48909<br>\r\n517-373-1140<br>\r\nToll free: 1-877-765-8388<br>\r\nFax: 517-241-3771<br>\r\n<a href=\"https:\/\/www.michigan.gov\/consumerprotection\" target=\"_blank\" rel=\"noopener\">www.michigan.gov\/ag<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Minnesota<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nConsumer Services Division<br>\r\n1400 Bremer Tower<br>\r\n445 Minnesota St.<br>\r\nSt. Paul, MN 55101<br>\r\n651-296-3353<br>\r\nToll free: 1-800-657-3787<br>\r\nTTY: 651-297-7206; 1-800-366-4812 (Toll free)<br>\r\nFax: 651-282-2155<br>\r\n<a href=\"http:\/\/www.ag.state.mn.us\/\" target=\"_blank\" rel=\"noopener\">www.ag.state.mn.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Mississippi<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Division<br>\r\nAttorney General&#8217;s Office<br>\r\nPO Box 22947<br>\r\nJackson, MS 39225-2947<br>\r\n601-359-4230<br>\r\nToll free: 1-800-281-4418 (MS)<br>\r\nFax: 601-359-4231<br>\r\n<a href=\"https:\/\/attorneygenerallynnfitch.com\/divisions\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">www.ago.state.ms.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Missouri<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Missouri Attorney General&#8217;s Office<br>\r\nConsumer Protection Unit<br>\r\nPO Box 899<br>\r\nJefferson City, MO 65102<br>\r\n573-751-3321<br>\r\nToll free: 1-800-392-8222 (Hotline)<br>\r\nFax: 573-751-7948<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer@ago.mo.gov\" target=\"_blank\" >consumer@ago.mo.gov<\/a><br>\r\n<a href=\"https:\/\/ago.mo.gov\/divisions\/consumer\/\" target=\"_blank\" rel=\"noopener\">www.ago.mo.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Montana<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Montana Office of Consumer Protection<br>\r\n2225 11th Avenue<br>\r\nPO Box 200151<br>\r\nHelena, MT 59620-0151<br>\r\n406-444-4500<br>\r\nToll free: 1-800-481-6896<br>\r\nFax: 406-444-9680<br>\r\nE-mail:&nbsp;<a href=\"mailto:contactocp@mt.gov\" target=\"_blank\" >contactocp@mt.gov<\/a><br>\r\n<a href=\"http:\/\/www.doj.mt.gov\/consumer\" target=\"_blank\" rel=\"noopener\">www.doj.mt.gov\/consumer<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Nebraska<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nConsumer Protection Division<br>\r\n2115 State Capitol<br>\r\nPO Box 98920<br>\r\nLincoln, NE 68509<br>\r\n402-471-2682<br>\r\nToll free: 1-800-727-6432 (NE);&nbsp;1-888-850-7555 (NE &#8211; Spanish)<br>\r\nFax: 402-471-0006<br>\r\n<a href=\"https:\/\/protectthegoodlife.nebraska.gov\/\" target=\"_blank\" rel=\"noopener\">https:\/\/protectthegoodlife.nebraska.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Nevada<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Bureau of Consumer Protection<br>\r\nOffice of the Attorney General<br>\r\nCarson City, NV<br>\r\n<a href=\"http:\/\/www.fightfraud.nv.gov\/\" target=\"_blank\" rel=\"noopener\">www.fightfraud.nv.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>New Hampshire<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nConsumer Protection and Antitrust Bureau<br>\r\n33 Capitol St.<br>\r\nConcord, NH 03301<br>\r\n603-271-3641<br>\r\nToll free: 1-888-468-4454 (Consumer Protection Hotline)<br>\r\nTTY: 1-800-735-2964 (New Hampshire Only)<br>\r\nFax: 603-223-6202<br>\r\n<a href=\"http:\/\/www.doj.nh.gov\/consumer\" target=\"_blank\" rel=\"noopener\">www.doj.nh.gov\/consumer<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>New Jersey<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Department of Law and Public Safety<br>\r\nDivision of Consumer Affairs<br>\r\nPO Box 45025<br>\r\nNewark, NJ 07101<br>\r\n973-504-6200<br>\r\nToll free: 1-800-242-5846 (NJ)<br>\r\nTTY: 973-504-6588<br>\r\nFax: 973-648-3538<br>\r\nE-mail:&nbsp;<a href=\"mailto:askconsumeraffairs@lps.state.nj.us\" target=\"_blank\" >askconsumeraffairs@lps.state.nj.us<\/a><br>\r\n<a href=\"http:\/\/www.njconsumeraffairs.gov\/\" target=\"_blank\" rel=\"noopener\">www.njconsumeraffairs.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>New Mexico<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of Attorney General<br>\r\nConsumer Protection Division<br>\r\nPO Drawer 1508<br>\r\nSanta Fe, NM 87504-1508<br>\r\n505-827-6060<br>\r\nToll free: 1-800-678-1508<br>\r\nFax: 505-827-5826<br>\r\n<a href=\"http:\/\/www.nmag.gov\/\" target=\"_blank\" rel=\"noopener\">www.nmag.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>New York<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General &#8211; Albany Office<br>\r\nBureau of Consumer Frauds and Protection<br>\r\nState Capitol<br>\r\nAlbany, NY 12224-0341<br>\r\n518-474-5481<br>\r\n518-474-7330<br>\r\nToll free: 1-800-771-7755 (NY)<br>\r\nTTY: 1-800-788-9898 (Toll free)<br>\r\nFax: 518-474-3618<br>\r\n<a href=\"https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\" target=\"_blank\" rel=\"noopener\">https:\/\/ag.ny.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>North Carolina<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Division<br>\r\nOffice of the Attorney General<br>\r\n9001 Mail Service Center<br>\r\nRaleigh, NC 27699-9001<br>\r\n919-716-6000<br>\r\nToll free: 1-877-566-7226 (NC)<br>\r\nFax: 919-716-6050<br>\r\n<a href=\"http:\/\/www.ncdoj.gov\/\" target=\"_blank\" rel=\"noopener\">www.ncdoj.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>North Dakota<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nConsumer Protection and Antitrust Division<br>\r\n4205 State St.<br>\r\nP.O. Box 1054<br>\r\nBismarck, ND 58502-1054<br>\r\n701-328-3404<br>\r\nToll free: 1-800-472-2600<br>\r\nTTY: 1-800-366-6888 (Toll free)<br>\r\nFax: 701-328-5568<br>\r\nE-mail:&nbsp;<a href=\"mailto:ndag@nd.gov\" target=\"_blank\" >ndag@nd.gov<\/a><br>\r\n<a href=\"https:\/\/attorneygeneral.nd.gov\/\" target=\"_blank\" rel=\"noopener\">www.ag.nd.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Ohio<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Section<br>\r\nAttorney General&#8217;s Office<br>\r\n30 East Broad St., 14h Floor<br>\r\nColumbus, OH 43215-3400<br>\r\n614-466-4320<br>\r\nToll free: 1-800-282-0515<br>\r\nFax: 614-728-7583<br>\r\n<a href=\"https:\/\/www.ohioattorneygeneral.gov\/Individuals-and-Families\/Consumers\" target=\"_blank\" rel=\"noopener\">www.ohioattorneygeneral.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Oklahoma<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Unit<br>\r\nOklahoma Attorney General<br>\r\n313 NE 21st Street<br>\r\nOklahoma City, OK 73105<br>\r\n405-521-3921<br>\r\nFax: 405-522-0085<br>\r\n<a href=\"https:\/\/www.oag.ok.gov\/consumer-protection-unit\" target=\"_blank\" rel=\"noopener\">www.oag.ok.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Oregon<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Financial Fraud\/Consumer Protection Section<br>\r\nDepartment of Justice<br>\r\n1162 Court St., NE<br>\r\nSalem, OR 97301-4096<br>\r\n503-378-4320 (Salem)<br>\r\n503-229-5576 (Portland)<br>\r\n503-947-4333<br>\r\nToll free: 1-877-877-9392 (OR)<br>\r\nTTY: 1-800-735-2900<br>\r\nFax: 503-378-5017<br>\r\n<a href=\"https:\/\/www.doj.state.or.us\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">www.doj.state.or.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Pennsylvania<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Bureau of Consumer Protection<br>\r\nOffice of Attorney General<br>\r\n16th Floor, Strawberry Square<br>\r\nHarrisburg, PA 17120<br>\r\n717-787-3391<br>\r\nToll free: 1-800-441-2555 (PA)<br>\r\nToll free: 1-888-520-6680 (Home Improvement)<br>\r\nToll free: 1-866-623-2137 (PA &#8211; Elder Abuse)<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer.hotline@doj.state.or.us\" target=\"_blank\" >consumer.hotline@doj.state.or.us<\/a><br>\r\nFax: 717-787-8242<br>\r\n<a href=\"https:\/\/www.attorneygeneral.gov\/public-protection-division\/\" target=\"_blank\" rel=\"noopener\">www.attorneygeneral.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Rhode Island<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Unit<br>\r\nDepartment of Attorney General<br>\r\n150 South Main St.<br>\r\nProvidence, RI 02903<br>\r\n401-274-4400<br>\r\nTTY: 401-453-0410<br>\r\nFax: 401-222-5110<br>\r\nE-mail:&nbsp;<a href=\"mailto:contactus@riag.ri.gov\" target=\"_blank\" >contactus@riag.ri.gov<\/a><br>\r\n<a href=\"https:\/\/riag.ri.gov\/\" target=\"_blank\" rel=\"noopener\">www.riag.state.ri.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>South Carolina<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>South Carolina Department of Consumer Affairs<br>\r\n3600 Forest Drive, 3rd floor<br>\r\nPO Box 5757<br>\r\nColumbia, SC 29250-5757<br>\r\n803-734-4200<br>\r\nToll free: 1-800-922-1594 (SC)<br>\r\nTTY: 1-877-734-4215 (Toll free)<br>\r\nFax: 803-734-4286<br>\r\nE-mail:&nbsp;<a href=\"mailto:scdca@scconsumer.gov\" target=\"_blank\" >scdca@scconsumer.gov<\/a><br>\r\n<a href=\"https:\/\/consumer.sc.gov\/consumer-resources\" target=\"_blank\" rel=\"noopener\">www.scconsumer.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>South Dakota<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Affairs<br>\r\nOffice of the Attorney General<br>\r\n1302 E. Hwy 14, Suite 3<br>\r\nPierre, SD 57501-8503<br>\r\n605-773-4400<br>\r\nToll free: 1-800-300-1986 (SD)<br>\r\nTTY: 605-773-6585<br>\r\nFax: 605-773-7163<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumerhelp@state.sd.us\" target=\"_blank\" >consumerhelp@state.sd.us<\/a><br>\r\n<a href=\"https:\/\/consumer.sd.gov\/\" target=\"_blank\" rel=\"noopener\">www.state.sd.us\/atg<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Tennessee<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Department of Commerce and Insurance<br>\r\nDivision of Consumer Affairs<br>\r\n500 James Robertson Pkwy., 5th Floor<br>\r\nNashville, TN 37243-0600<br>\r\n615-741-4737<br>\r\nToll free: 1-800-342-8385 (TN)<br>\r\nFax: 615-532-4994<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer.affairs@tn.gov\">consumer.affairs@tn.gov<\/a><br>\r\n<a href=\"http:\/\/www.tn.gov\/consumer\" target=\"_blank\" rel=\"noopener\">www.tn.gov\/consumer<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Texas<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\nConsumer Protection Department<br>\r\nPO Box 12548<br>\r\nAustin, TX 78711-2548<br>\r\n512-463-2100<br>\r\nToll free: 1-800-621-0508<br>\r\nFax: 512-473-8301<br>\r\n<a href=\"http:\/\/www.oag.state.tx.us\/\" target=\"_blank\" rel=\"noopener\">www.oag.state.tx.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Utah<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Utah Department of Commerce<br>\r\nDivision of Consumer Protection<br>\r\n160 East 300 South<br>\r\nPO Box 146704<br>\r\nSalt Lake City, UT 84114-6704<br>\r\n801-530-6601<br>\r\nFax: 801-530-6001<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumerprotection@utah.gov\" target=\"_blank\" >consumerprotection@utah.gov<\/a><br>\r\n<a href=\"https:\/\/dcp.utah.gov\/\" target=\"_blank\" rel=\"noopener\">https:\/\/dcp.utah.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Vermont<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Assistance Program<br>\r\nOffice of the Attorney General<br>\r\n206 Morrill Hall, UVM<br>\r\nBurlington, VT 05405<br>\r\n802-656-3183<br>\r\nToll free: 1-800-649-2424 (VT)<br>\r\nFax: 802-656-1423<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumercomplaint@atg.state.vt.us\" target=\"_blank\" >consumercomplaint@atg.state.vt.us<\/a><br>\r\n<a href=\"https:\/\/ago.vermont.gov\/divisions\/consumer-protection\" target=\"_blank\" rel=\"noopener\">ttps:\/\/ago.vermont.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Virginia<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Antitrust and Consumer Litigation Section<br>\r\nOffice of the Attorney General<br>\r\n900 East Main St.<br>\r\nRichmond, VA 23219<br>\r\n804-786-2116<br>\r\nToll free: 1-800-451-1525<br>\r\nFax: 804-786-0122<br>\r\nE-mail:&nbsp;<a href=\"mailto:mail@oag.state.va.us\" target=\"_blank\" >mail@oag.state.va.us<\/a><br>\r\n<a href=\"https:\/\/www.oag.state.va.us\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">http:\/\/oag.state.va.us\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Washington<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Office of the Attorney General<br>\r\n800 Fifth Avenue, Suite 2000<br>\r\nSeattle, WA 98104<br>\r\n206-464-6684<br>\r\nToll free: 1-800-551-4636 (WA)<br>\r\nTTY: 1-800-833-6384<br>\r\nFax: 206-389-2801<br>\r\n<a href=\"http:\/\/www.atg.wa.gov\/\" target=\"_blank\" rel=\"noopener\">www.atg.wa.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>West Virginia<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Division<br>\r\nOffice of the Attorney General<br>\r\nPO Box 1789<br>\r\nCharleston, WV 25326-1789<br>\r\n304-558-8986<br>\r\nToll free: 1-800-368-8808 (WV)<br>\r\nFax: 304-558-0184<br>\r\nE-mail:&nbsp;<a href=\"mailto:consumer@wvago.gov\" target=\"_blank\" >consumer@wvago.gov<\/a><br>\r\n<a href=\"https:\/\/ago.wv.gov\/consumerprotection\/Pages\/default.aspx\" target=\"_blank\" rel=\"noopener\">www.wvago.gov<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Wisconsin<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Department of Agriculture, Trade and Consumer Protection<br>\r\nPO Box 8911<br>\r\n2811 Agriculture Dr.<br>\r\nMadison, WI 53708-8911<br>\r\n608-224-4976<br>\r\nToll free: 1-800-422-7128 (WI)<br>\r\nTTY: 608-224-5058<br>\r\nFax: 608-224-4939<br>\r\nE-mail:&nbsp;<a href=\"mailto:hotline@datcp.state.wi.us\" target=\"_blank\" >hotline@datcp.state.wi.us<\/a><br>\r\n<a href=\"https:\/\/datcp.wi.gov\/Pages\/Programs_Services\/ConsumerProtection.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/datcp.wi.gov\/<\/a><\/p>\r\n<\/td>\r\n<\/tr><tr><th scope=\"row\" style=\"text-align: left;\"><p>Wyoming<\/p>\r\n<\/th>\r\n<td valign=\"top\"><p>Consumer Protection Unit<br>\r\nOffice of the Attorney General<br>\r\n123 State Capitol<br>\r\n200 W. 24th Street<br>\r\nCheyenne, WY 82002<br>\r\n307-777-7874<br>\r\nToll free: 1-800-438-5799<br>\r\nFax: 307-777-7956<br>\r\n<a href=\"https:\/\/ag.wyo.gov\/law-office-division\/consumer-protection-and-antitrust-unit\" target=\"_blank\" rel=\"noopener\">attorneygeneral.state.wy.us<\/a><\/p>\r\n<\/td>\r\n<\/tr><\/tbody><\/table>\r\n<h2>Types of Consumer Protection Cases<\/h2>\r\n<p>Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include:<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/corporate.findlaw.com\/law-library\/misleading-advertising.html\" target=\"_blank\" rel=\"noopener\">Fraudulent advertising<\/a><\/li>\r\n<li><a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/defective-products-and-consumer-rights.html\">Product defects<\/a><\/li>\r\n<li><a href=\"https:\/\/www.findlaw.com\/criminal\/criminal-charges\/identity-theft.html\">Identity theft<\/a><\/li>\r\n<li>False claims<\/li>\r\n<li>Violations of consumer rights<\/li>\r\n<\/ul>\r\n<p>Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors.<\/p>\r\n<h2>Consumer Resources and Legal Help<\/h2>\r\n<p>It&#8217;s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw&#8217;s&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer.html\">Consumer Protection&nbsp;<\/a>section to learn more. If you ever feel treated unfairly, reach out to the<a href=\"https:\/\/www.consumerfinance.gov\/complaint\/\" target=\"_blank\" rel=\"noopener\">&nbsp;Consumer Financial Protection Bureau<\/a>&nbsp;(CFPB),&nbsp;<a href=\"https:\/\/reportfraud.ftc.gov\/#\/\" target=\"_blank\" rel=\"noopener\">Federal Trade Commission<\/a>&nbsp;(FTC), or your state&#8217;s consumer protection office for support. Consider talking to a&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">consumer protection lawyer<\/a>&nbsp;if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer.<\/p>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n      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12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\"fl-section-sidebar\">\n        <div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Consumer legal issues typically need an attorney&#8217;s support\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You can hire an attorney to enforce your rights for safe products, fair transactions, and legal credit, banking and related financial matters\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Legal cases for identity theft, scams, or the Equal Credit Opportunity Act can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/#USER_GEO\/?fli=esum:0803\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                src=\"https://www.findlaw.com/static/c/images\/images\/w_1200,c_limit,dpr_auto\/f_auto,q_auto:eco\/v1745902396\/ability-law\/wp-prod\/general-components-subscribe-module-Image-subscribeModule_1\/general-components-subscribe-module-Image-subscribeModule_1.png?_i=AA\"\n                alt=\"\"\n                loading=\"lazy\"\n            \/>\n        <\/div>\n    <\/div>\n\n    <div class=\"email-subscription-content fl-flex fl-flex-wrap\">\n        <div class=\"email-subscription-content-text fl-mb25\">\n            <h4 class=\"fl-no-margin\">Enter your email address to subscribe<\/h4>\n        <\/div>\n\n        <form class=\"email-subscription-content-form\">\n            <input type=\"hidden\" name=\"distributionList\" value=\"latl\" \/>\n            <label for=\"email-subscription-content-form-group-input\" class=\"fl-text-sm-bold\">Email (Required)<\/label>\n            <div class=\"email-subscription-content-form-group\">\n                <input 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<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FindLaw explains what consumer protection agencies do and provides a state by state list of contact information for each state consumer protection agency.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":352528,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2732],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-352563","page","type-page","status-publish","hentry","category-consumer"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=352563"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352563\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352528"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=352563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=352563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=352563"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=352563"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=352563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}