{"id":352648,"date":"2016-04-04T10:42:05","date_gmt":"2016-04-04T15:42:05","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/consumer\/lemon-law\/how-the-new-car-lemon-law-can-help-you.html"},"modified":"2024-04-29T00:05:46","modified_gmt":"2024-04-29T05:05:46","slug":"how-the-new-car-lemon-law-can-help-you","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/consumer\/lemon-law\/how-the-new-car-lemon-law-can-help-you.html","title":{"rendered":"Understanding How Lemon Laws Can Help You"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Understanding How Lemon Laws Can Help You<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw Staff<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last reviewed\n        <time>\n                            April 29, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>You&#8217;ve purchased a new car, but something isn&#8217;t right. Whether it&#8217;s an issue with the steering, brakes, or engine \u2014 you think you&#8217;ve&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/car-buying-tools-and-resources.html\">bought a lemon<\/a>. But just because you believe your new car is a lemon doesn&#8217;t mean the law agrees.<\/p>\r\n<p>Each state has&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-laws-state-specific-information.html\">its own lemon laws<\/a>&nbsp;to deal with malfunctioning new motor vehicles beyond repair. Some states also protect the purchase of used cars and other categories of vehicles, like:<\/p>\r\n<ul>\r\n<li>Motorcycles<\/li>\r\n<li>SUVs<\/li>\r\n<li>Demonstrator vehicles used by dealerships for test drives<\/li>\r\n<li>The chassis portion of a motor home<\/li>\r\n<\/ul>\r\n<p>Further, the&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/warranty-laws-and-the-magnuson-moss-warranty-act-.html\">Magnuson-Moss Warranty Act<\/a>&nbsp;is a federal law that covers most consumer products with a written warranty \u2014 including vehicles.<\/p>\r\n<p>The following is a general framework for determining if lemon law covers your malfunctioning vehicle. Learn whether your car qualifies as a lemon and how&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer.html\">consumer protection laws<\/a>&nbsp;protect you from being stuck with a defective vehicle.<\/p>\r\n<p>See FindLaw&#8217;s&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-law-basics.html\">Lemon Law Basics<\/a>&nbsp;section for more information and resources on lemon vehicles.<\/p>\r\n<h2>Does My Defective Vehicle Qualify as a Lemon?<\/h2>\r\n<p>Under the law of most states, a vehicle must meet the following criteria to&nbsp;<a href=\"https:\/\/www.findlaw.com\/hirealawyer\/choosing-the-right-lawyer\/lemon-law.html\">qualify as a lemon<\/a>:<\/p>\r\n<ul>\r\n<li>Have a &quot;substantial defect,&quot; covered by warranty, that occurs within a certain time after purchase<\/li>\r\n<li>Continue to have the defect after a &quot;reasonable number&quot; of repair attempts<\/li>\r\n<\/ul>\r\n<p>What constitutes a substantial defect or a reasonable number of attempts&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-laws-state-specific-information.html\">varies by state<\/a>.<\/p>\r\n<p>While most lemons are new vehicles under manufacturer warranty, some lemon laws also cover used vehicles.<\/p>\r\n<h2>Substantial Defects<\/h2>\r\n<p>A substantial defect is a vehicle nonconformity not caused by the owner&#8217;s use of the car. It must prevent the safe use of the vehicle or significantly affect its operation or value. In most states, the defect must be covered under&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-are-express-and-implied-warranties.html\">express warranty<\/a>&nbsp;and affect a serious function or expectation of the car.<\/p>\r\n<p>For example,&nbsp;<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/your-rights-defects-repairs-and-lawsuits.html\">faulty steering or brakes<\/a>&nbsp;qualify as a substantial defect because they affect vehicle safety. In contrast, a loose radio knob does not qualify because it doesn&#8217;t affect the car&#8217;s significant function or expectation.<\/p>\r\n<p>But what about the wide range of problems that fall somewhere between faulty brakes and loose hinges or radio knobs? The legal line between substantial and minor problems isn&#8217;t always clear and differs by state. Issues like a poor paint job may not seem like a major problem to some. Still, many states have found these conditions to constitute a substantial defect.<\/p>\r\n<p>Regardless of your state, the defect must occur within a certain time period or mileage&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/odometer-fraud.html\">on the odometer<\/a>.<\/p>\r\n<h2>Reasonable Number of Repairs<\/h2>\r\n<p>You must give the dealer a reasonable number of attempts to repair a substantial defect before the law will declare your vehicle a lemon.<\/p>\r\n<p>The exact number of attempts depends on the state, but most lemon laws consider four repair attempts reasonable. However, if the problem is a serious safety defect, this number may be as low as one attempt. Most states also have provisions that&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/secret-warranties-recalls-and-lemons.html\">deem a vehicle a lemon<\/a>&nbsp;if it is in the repair shop for a certain number of days per year to fix substantial defects.<\/p>\r\n<h2>Federal Lemon Law and Consumer Protection<\/h2>\r\n<p>The&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/warranty-laws-and-the-magnuson-moss-warranty-act-.html\">Magnuson-Moss Warranty Act<\/a>&nbsp;is a federal law that protects the buyer of any product that comes with a written warranty and costs more than $25. While the act covers most consumer products under warranty \u2014 not just vehicles \u2014 it is often called the federal lemon law.<\/p>\r\n<p>The act prevents manufacturers from creating grossly unfair warranties. It also allows a consumer bringing an action under the act to recover any&nbsp;<a href=\"https:\/\/www.findlaw.com\/hirealawyer\/attorney-fees-and-agreements\/types-of-legal-fees.html\">attorney&#8217;s fees<\/a>&nbsp;incurred during the lawsuit.<\/p>\r\n<p>If you feel the terms of your vehicle warranty are grossly unfair, consider&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/getting-an-attorney-s-help-lemon-laws-car-buyer-protections.html\">contacting an attorney<\/a>. An attorney can assess the terms of your warranty and advocate for your rights if necessary.<\/p>\r\n<h2>Used Car Lemon Law: Protection for Used Vehicles<\/h2>\r\n<p>While the above information speaks mostly to new car lemon law, some states also have a lemon law that covers&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/tips-for-buying-a-used-car.html\">used cars<\/a>. Some states extend protections to cover vehicles purchased with a certain mileage or cars sold only once. Other states only extend protection if the original warranty covers the used car.<\/p>\r\n<p>Investigate&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-laws-state-specific-information.html\">your state&#8217;s lemon law<\/a>&nbsp;to determine if it covers your used car.<\/p>\r\n<h2>Consumer Remedies: Reimbursement or Replacement Vehicle<\/h2>\r\n<p>If your vehicle meets the criteria for a substantial defect and a reasonable number of repair attempts, you qualify for lemon law protection. This means you have the right to&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/product-warranties-returns.html\">either a refund<\/a>&nbsp;of the full purchase price or a replacement vehicle.<\/p>\r\n<p>You must first notify the manufacturer or dealership of the defect. This is still necessary even though they should already have notice because of the attempted repairs. If they do not offer a remedy to your satisfaction, you will likely need to&nbsp;<a href=\"https:\/\/www.findlaw.com\/adr\/arbitration\/using-arbitration-to-resolve-legal-disputes.html\">go to arbitration<\/a>&nbsp;before you can take legal action in court.<\/p>\r\n<h2>The Arbitration Process as an Alternative to a Lawsuit<\/h2>\r\n<p>Arbitration provides an alternative to civil court lawsuits. Some states offer arbitration programs specifically for lemon law issues.<\/p>\r\n<p>Lemon law arbitration is a free, nonjudicial (outside of court) process. A panel or single mediator (arbitrator) analyzes both sides of the dispute and&nbsp;<a href=\"https:\/\/www.findlaw.com\/adr\/arbitration\/arbitration-rules-and-procedures.html\">decides on an appropriate remedy<\/a>. Potential remedies include a replacement vehicle or requiring the dealership to repurchase the vehicle from you at the purchase price.<\/p>\r\n<p>It depends on state law, but the primary options for who conducts lemon law arbitration are:<\/p>\r\n<ul>\r\n<li>The vehicle manufacturer chooses<\/li>\r\n<li>The consumer selects a&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/credit-banking-finance\/what-consumer-protection-agencies-do.html\">state consumer protection agency<\/a>&nbsp;program<\/li>\r\n<\/ul>\r\n<p>If you can choose, the state program is preferable because it is less likely to be influenced by the manufacturer.&nbsp;<a href=\"https:\/\/www.findlaw.com\/adr\/arbitration\/arbitration-pros-and-cons.html\">Arbitration decisions<\/a>&nbsp;in most states are binding for the manufacturer but appealable in court by the consumer. In other words, if you don&#8217;t like the arbitrator&#8217;s decision, you can sue the manufacturer in civil court. If you accept the arbitrator&#8217;s ruling, the manufacturer cannot appeal.<\/p>\r\n<p>While you can appeal the arbitration ruling, you should be as prepared as possible to come to a quick and inexpensive resolution. Keep in mind that&nbsp;<a href=\"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/attorney-fees-and-costs.html\">attorney fees<\/a>&nbsp;are costly, while lemon law arbitration is free. Consumers with detailed documentation of their claims often do better than those who appear at the arbitration&nbsp;<a href=\"https:\/\/www.findlaw.com\/adr\/arbitration\/do-i-need-a-lawyer-for-arbitration-.html\">with little evidence<\/a>.<\/p>\r\n<p>There are several pieces of documentation you should present at arbitration:<\/p>\r\n<ul>\r\n<li>Receipts and service records demonstrating how often the car has received service for repairs<\/li>\r\n<li>Contact attempts, like phone records indicating how often you contacted the dealer about the problem<\/li>\r\n<li>Any ads or brochures the car manufacturer may have created touting the vehicle \u2014 arbitrators often hold manufacturers to the standards&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions.html\">their advertising claims<\/a><\/li>\r\n<\/ul>\r\n<h2>Talk to an Attorney About a Lemon Law Claim<\/h2>\r\n<p>A lemon law claim can get overwhelming. While most car buyers can resolve a lemon issue on their own, some situations benefit from professional legal help. There are a few scenarios where you may want to work with a lemon law attorney:<\/p>\r\n<ul>\r\n<li>The vehicle manufacturer or dealership is being uncooperative with repairs or remedies.<\/li>\r\n<li>The manufacturer or dealer is disputing warranty coverage for the defects or repairs.<\/li>\r\n<li>A car dealer did not disclose a vehicle you purchased was&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-laws-car-buying-tools-and-resources.html\">a lemon buyback<\/a>.<\/li>\r\n<li>You wish to appeal an arbitration decision.<\/li>\r\n<\/ul>\r\n<p>Remember that lemon laws have strict time and mileage limits. If you&#8217;re approaching these limits and still have vehicle issues, talking to an attorney soon is crucial. You don&#8217;t want to miss the deadline to pursue legal action.<\/p>\r\n<p>Contact a&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/lemon-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">lemon law lawyer<\/a>&nbsp;in your area to learn more. An expert attorney can evaluate if you have a lemon law case and fight for a just remedy for your lemon vehicle.<\/p>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n      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was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    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class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                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     class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\"fl-section-sidebar\">\n        <div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Consumer legal issues typically need an attorney&#8217;s support\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You can hire an attorney to enforce your rights for safe products, fair transactions, and legal credit, banking and related financial matters\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Legal cases for identity theft, scams, or the Equal Credit Opportunity Act can be complicated and slow. 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<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>There are federal and state laws that protect products under written warranty, including defective vehicles. Learn how lemon laws can help you at FindLaw.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":352630,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2732],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-352648","page","type-page","status-publish","hentry","category-consumer"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=352648"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352648\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352630"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=352648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=352648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=352648"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=352648"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=352648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}