{"id":352691,"date":"2016-04-04T10:42:08","date_gmt":"2016-04-04T15:42:08","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/consumer\/securities-law\/responsibilities-of-investors-and-brokers.html"},"modified":"2024-05-30T15:14:24","modified_gmt":"2024-05-30T20:14:24","slug":"responsibilities-of-investors-and-brokers","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/consumer\/securities-law\/responsibilities-of-investors-and-brokers.html","title":{"rendered":"Responsibilities of Investors and Brokers"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Responsibilities of Investors and Brokers<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/oni-harton-j-d\/\">Oni Harton, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last reviewed\n        <time>\n                            May 30, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>Today&#8217;s financial landscape offers investors various financial products, including stocks, bonds, and mutual funds. Many investors rely on professional help to navigate the intricacies of buying and selling securities. These professionals are critical, whether they are called securities brokers, investment advisers, stockbrokers, or registered broker-dealers.<\/p>\r\n<p>When working with a broker, understanding the process and obligations of both parties is crucial. How can investors avoid disputes with their broker? Understanding investor protections and the broker-dealer&#8217;s responsibilities will help avoid many issues.<\/p>\r\n<p><a href=\"https:\/\/www.finra.org\/#\/\" target=\"_blank\" rel=\"noopener\">FINRA<\/a>, the Financial Industry Regulatory Authority, is a not-for-profit securities industries regulator. It&#8217;s a self-regulatory organization (SRO) overseen by the Securities and Exchange Commission (<a href=\"https:\/\/www.sec.gov\/\" target=\"_blank\" rel=\"noopener\">www.sec.gov<\/a>).<\/p>\r\n<p>Congress authorized FINRA to protect America&#8217;s investors by ensuring the broker-dealer industry operates fairly and honestly.&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law\/commercial-honor-and-finra-rule-2010.html\">FINRA rules<\/a>&nbsp;play a critical role in ensuring the integrity of America&#8217;s financial system.<\/p>\r\n<p>This article provides a general overview of the primary responsibilities of investors and brokers under applicable rules. It also explains how to get help if you can&#8217;t resolve a dispute with your broker.<\/p>\r\n<h2>Broker Responsibilities<\/h2>\r\n<p>Brokers owe customers particular duties of care. Brokers owe the highest duty of loyalty and fidelity. If they fall short, they could be subject to&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law\/the-abc-s-of-securities-litigation-claims.html#:~:text=A%20breach%20of%20fiduciary%20duty,breach%20of%20fiduciary%20duty%20claim.\">securities litigation claims<\/a>. Investment activity violating those duties may entitle you to bring a breach of fiduciary duty claim.<\/p>\r\n<p>FINRA oversees broker-dealers. It helps define broker responsibilities. FINRA does the following:<\/p>\r\n<ul>\r\n<li>Writes and enforces FINRA rules for all registered broker-dealer investment companies and registered brokers in the United States<\/li>\r\n<li>Examines firms for compliance with FINRA rules<\/li>\r\n<li>Fosters market transparency<\/li>\r\n<li>Educates investors<\/li>\r\n<\/ul>\r\n<p>Understanding the&nbsp;<a href=\"https:\/\/investor.gov\/researching-managing-investments\/working-investment-professionals\/brokers-advisors#.VDhRIhb8QQo\" target=\"_blank\" rel=\"noopener\">broker<\/a>&#8216;s obligations will help an investor know when a lapse has occurred.<\/p>\r\n<h3>Good Faith and Fair Dealing<\/h3>\r\n<p>Brokers must conduct their business in a manner reflecting honor and integrity. Brokers may not trade securities in your account without your permission. They can&#8217;t engage in unauthorized trading, which includes making excessive trades in a customer&#8217;s account to increase commissions. Brokers may not use your funds or securities without authorization.<\/p>\r\n<h3>Know the Customer<\/h3>\r\n<p>Under the &quot;know your customer rule,&quot; brokers must learn about their customer&#8217;s financial conditions before making any investment recommendations. They must also keep customers&#8217; information up to date.<\/p>\r\n<h3>Suitable Recommendations<\/h3>\r\n<p>Investment recommendations must be consistent with the customer&#8217;s financial condition, investment objectives, and risk level.&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law\/suitability-an-intro-to-finra-rule-2111.html\">Suitability<\/a>&nbsp;is a primary consideration for recommendations.<\/p>\r\n<h3>Duty of Loyalty<\/h3>\r\n<p>Brokers must put the customer&#8217;s interests first. Brokers must avoid conflicts of interest.<\/p>\r\n<h3>Obligation of Disclosure<\/h3>\r\n<p>Brokers must be truthful in their dealings with customers. They must disclose material facts that are reasonably related to an investment decision, including the risks of such a decision.<\/p>\r\n<h3>Authorization for Trading<\/h3>\r\n<p>Brokers can only execute customer trades and engage in the purchase and sale of securities to the extent that they have received permission from the customer to do so.<\/p>\r\n<h3>Compliance With Applicable Laws<\/h3>\r\n<p>In addition to the obligations the broker must abide by, a brokerage firm must supervise the broker. The firm must have a compliance system to ensure brokers don&#8217;t violate federal&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law.html\">securities laws<\/a>&nbsp;and regulations. Such laws include the&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law\/securities-and-exchange-act-of-1934.html\">Securities Exchange Act of 1934<\/a>&nbsp;and the&nbsp;<a href=\"https:\/\/www.findlaw.com\/consumer\/securities-law\/securities-act-of-1933.html#:~:text=The%201933%20act%20has%20two,in%20the%20sale%20of%20securities\">Securities Act of 1933<\/a>.<\/p>\r\n<h2>Investor Responsibilities<\/h2>\r\n<p>Investors must enter a broker relationship following preparation. While brokers generally have the knowledge and experience in investing, investors can take steps to protect themselves through education.<\/p>\r\n<h3>Learn About Investing<\/h3>\r\n<p>Investors will have a greater chance of understanding the process, risks, and terminology of investing by doing the following:<\/p>\r\n<ul>\r\n<li>Becoming better informed through classes<\/li>\r\n<li>Attending seminars<\/li>\r\n<li>Reviewing investing websites<\/li>\r\n<li>Reading books on investments<\/li>\r\n<\/ul>\r\n<p>The more you learn about investing, the better you will be prepared to avoid conflicts.<\/p>\r\n<h3>Understand That All Investments Involve Risk<\/h3>\r\n<p>Risk accompanies any investments. There are many different types of&nbsp;<a href=\"https:\/\/investor.gov\/investing-basics\/guiding-principles\/what-is-risk#.VDhP2hb8QQo\" target=\"_blank\" rel=\"noopener\">risks<\/a>&nbsp;involved in investing. Understanding the risks associated with investing is essential to making informed investment decisions.<\/p>\r\n<h3>Investigate the Broker and Securities Firm<\/h3>\r\n<p>Interview multiple brokers before making a selection. Make sure you understand how they invest funds. It&#8217;s critical to understand how the broker and investment company&nbsp;<a href=\"https:\/\/investor.gov\/investing-basics\/guiding-principles\/understanding-fees#.VDhQlRb8QQo\" target=\"_blank\" rel=\"noopener\">charges&nbsp;<\/a>for services. Ask if they have ever been the subject of complaints and verify their&nbsp;<a href=\"https:\/\/investor.gov\/researching-managing-investments\/researching-investments\/ask-check#.VDhQvhb8QQo\" target=\"_blank\" rel=\"noopener\">background<\/a>&nbsp;through available tools.<\/p>\r\n<h3>Review New Account Documents Carefully<\/h3>\r\n<p>Read everything, including the fine print. Make sure you understand the terms of any agreement you sign. Only sign documents after you understand the contents.<\/p>\r\n<h3>Research Any Potential Investment<\/h3>\r\n<p>Perform your due diligence. Review materials such as the following:<\/p>\r\n<ul>\r\n<li>Prospectus<\/li>\r\n<li>Annual reports<\/li>\r\n<li>Financial statements (when available)<\/li>\r\n<li>Any other offering information<\/li>\r\n<\/ul>\r\n<p>Review the information carefully. Before moving forward, understand&nbsp;<a href=\"https:\/\/investor.gov\/investing-basics\/guiding-principles\/five-questions-ask-before-you-invest#.VDhO2xb8QQo\" target=\"_blank\" rel=\"noopener\">how the investment works and the risks involved<\/a>.<\/p>\r\n<h3>Provide the Broker With Complete and Accurate Information<\/h3>\r\n<p>Giving the broker complete and accurate information is critical. This includes information about the following:<\/p>\r\n<ul>\r\n<li>Your financial situation<\/li>\r\n<li>Your investment objectives<\/li>\r\n<li>Limitations on risk<\/li>\r\n<\/ul>\r\n<p>Be sure to update your broker if your financial condition, risk tolerance, or goals change.<\/p>\r\n<h3>Listen to Your Broker and Ask Questions<\/h3>\r\n<p>You should feel comfortable asking your broker questions. It&#8217;s equally critical to listen to your broker. Be cautious of pressuring tactics and things that sound too good to be true. Understand the risks of your decision. Use common sense.<\/p>\r\n<h3>Review Materials From the Broker Carefully<\/h3>\r\n<p>Reviewing materials from the broker provides helpful information about your investments. This includes any of the following, including:<\/p>\r\n<ul>\r\n<li>Account statements<\/li>\r\n<li>Trade confirmations<\/li>\r\n<li>Correspondence<\/li>\r\n<\/ul>\r\n<p>Be bold. Ask questions if you don&#8217;t understand something. If something doesn&#8217;t look right, inquire further until you understand the relevant materials.<\/p>\r\n<h3>Keep All Records<\/h3>\r\n<p>Keep and organize your records chronologically. Documents that will be useful include the following:<\/p>\r\n<ul>\r\n<li>New account agreements<\/li>\r\n<li>Account statements<\/li>\r\n<li>Transaction confirmations<\/li>\r\n<li>Notes of conversations with your broker<\/li>\r\n<li>Copies of all correspondence<\/li>\r\n<li>Any written material or research provided by the broker<\/li>\r\n<\/ul>\r\n<p>If a dispute arises, resolving your claim will be much easier if you keep accurate records. Create a list of all financial records and accounts and instructions on how to access electronic records or accounts. This includes usernames, passwords, and PINs.<\/p>\r\n<h3>If a Dispute Arises, Act Quickly<\/h3>\r\n<p>Complaints should be made in writing following any dispute. The broker&#8217;s supervisor and the firm&#8217;s compliance department should also be notified. If the complaint is not resolved satisfactorily, you&#8217;ll have a written record.<\/p>\r\n<h2>Get Legal Help If You Have a Dispute With a Broker<\/h2>\r\n<p>Do you still need help after notifying the broker and brokerage firm about an issue? If so, you may file a complaint. FINRA maintains an&nbsp;<a href=\"https:\/\/www.finra.org\/investors\/need-help\/file-a-complaint\" target=\"_blank\" rel=\"noopener\">Investor Complaint Center<\/a>. The Center helps you determine whether the complaint falls under the jurisdiction of FINRA, the SEC, or a state securities regulator.<\/p>\r\n<p>FINRA, the SEC, and state securities regulators can investigate violations and bring disciplinary actions. But they can&#8217;t pursue a claim for damages on an investor&#8217;s behalf.<\/p>\r\n<p>If you want to seek damages for your claim, you can pursue resolution through&nbsp;<a href=\"https:\/\/www.finra.org\/arbitration-mediation\" target=\"_blank\" rel=\"noopener\">FINRA&#8217;s dispute resolution process<\/a>. Consulting a&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/securities-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">securities attorney<\/a>&nbsp;can help. They will explain if any additional avenues for recovery are available.<\/p>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\"fl-section-sidebar\">\n        <div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Consumer legal issues typically need an attorney&#8217;s support\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You can hire an attorney to enforce your rights for safe products, fair transactions, and legal credit, banking and related financial matters\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Legal cases for identity theft, scams, or the Equal Credit Opportunity Act can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/#USER_GEO\/?fli=esum:0803\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                src=\"https://www.findlaw.com/static/c/images\/images\/w_1200,c_limit,dpr_auto\/f_auto,q_auto:eco\/v1745902396\/ability-law\/wp-prod\/general-components-subscribe-module-Image-subscribeModule_1\/general-components-subscribe-module-Image-subscribeModule_1.png?_i=AA\"\n                alt=\"\"\n                loading=\"lazy\"\n            \/>\n        <\/div>\n    <\/div>\n\n    <div class=\"email-subscription-content fl-flex fl-flex-wrap\">\n        <div class=\"email-subscription-content-text fl-mb25\">\n            <h4 class=\"fl-no-margin\">Enter your email address to subscribe<\/h4>\n        <\/div>\n\n        <form class=\"email-subscription-content-form\">\n            <input type=\"hidden\" name=\"distributionList\" value=\"latl\" \/>\n            <label for=\"email-subscription-content-form-group-input\" class=\"fl-text-sm-bold\">Email (Required)<\/label>\n            <div class=\"email-subscription-content-form-group\">\n                <input id=\"email-subscription-content-form-group-input\" name=\"email\" autocomplete=\"email\"\/>\n                <button type=\"submit\" aria-label=\"Submit\">\n                    <i class=\"fa fa-angle-right\" aria-hidden=\"true\"><\/i>\n                <\/button>\n            <\/div>\n            <p class=\"email-subscription-content-form-success subscribe-success-message fl-text-sm-bold\" aria-hidden=\"true\" role=\"status\">Thank you for subscribing!<\/p>\n            <p class=\"email-subscription-content-form-error subscribe-error-message fl-text-sm-bold\" role=\"alert\" aria-hidden=\"true\"><\/p>\n\n            <div id=\"email-subscription-content-form-recaptcha\" class=\"email-subscription-content-form-recaptcha subscribe-recaptcha\"\n                data-sitekey=\"0x4AAAAAAABGBEkK9kEeKxO-\"><\/div>\n        <\/form>\n\n        <div class=\"email-subscription-content-footer fl-text-sm\">\n            <p><a href=\"https:\/\/newsletters.findlaw.com\/\" target=\"_blank\" rel=\"noopener\">Learn more about FindLaw\u2019s newsletters<\/a>, including our terms of use and privacy policy.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n<div class=\"general-list\">\n    <h3>Helpful Links<\/h3>\n    <ul class=\"fl-list fl-no-margin\">\n                                    <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law.html\">\n                        Lemon Law\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/online-scams.html\">\n                        Online Scams\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/consumer\/travel-rules-and-rights.html\">\n                        Rights to Travel\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div>\n\n    <div class=\"popularDirectory\">\n        <div class=\"general-popular-directory \">\n            <div class=\"general-popular-directory-title\">\n                <h3>Attorney Directory<\/h3>\n            <\/div>\n            <ul>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/securities-law\/\" target=\"_blank\" rel=\"noopener\">Securities Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/mergers-acquisitions\/\" target=\"_blank\" rel=\"noopener\">Mergers and Acquisitions Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/antitrust-trade-regulation\/\" target=\"_blank\" rel=\"noopener\">Antitrust Law Attorneys<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/banking-finance-law\/\" target=\"_blank\" rel=\"noopener\">Banking and Finance Law Attorneys<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/business-commercial-law\/\" target=\"_blank\" rel=\"noopener\">Business and Commercial Law Attorneys<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/taxation-law\/\" target=\"_blank\" rel=\"noopener\">Tax Law Attorneys<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">Consumer Protection Lawyers<\/a><\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n\n\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FindLaw.com discusses the responsibilities of investors and brokers. It also explains how to get legal help if you have a dispute with your broker.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":352687,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2732],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-352691","page","type-page","status-publish","hentry","category-consumer"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=352691"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352691\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/352687"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=352691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=352691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=352691"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=352691"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=352691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}