{"id":353401,"date":"2016-04-04T10:46:56","date_gmt":"2016-04-04T15:46:56","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/injury\/product-liability\/your-right-to-recall-remedies.html"},"modified":"2023-12-05T19:47:42","modified_gmt":"2023-12-06T00:47:42","slug":"your-right-to-recall-remedies","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/injury\/product-liability\/your-right-to-recall-remedies.html","title":{"rendered":"Vehicle Recall Remedies and Your Rights"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-8f761849 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Vehicle Recall Remedies and Your Rights<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/christie-nicholson-j-d\/\">Christie Nicholson, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/oni-harton-j-d\/\">Oni Harton, J.D.<\/a>\n                | Last updated\n        <time>\n                            December 05, 2023\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>If your vehicle is recalled due to a safety defect, you have the right to a free repair, replacement, or refund under federal law. If the defect caused an accident or injury, you may also be entitled to compensation through a lawsuit against the manufacturer.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n\n\n\n<p>You have certain legal rights if the manufacturer or government agency recalls your car or SUV. Knowing your rights and the available car\u00a0recall remedies helps you take timely action to remedy your vehicle. It also helps ensure your family is safe while traveling in your vehicle.<\/p>\n<p>If you are injured in an accident due to a vehicle defect, you may have grounds for a product liability lawsuit against the manufacturer. Federal law requires automakers to address safety defects, but recall remedies may not cover personal injuries. A <a href=\"https:\/\/lawyers.findlaw.com\/products-liability-law\/\" target=\"_blank\" rel=\"noopener\">product liability attorney<\/a> can help you pursue compensation for medical expenses, lost wages, and other damages.<\/p>\n<p>This article explains your rights to a legal remedy as the owner of the defective vehicle. You&#8217;ll also learn your legal rights if you are injured as a result of a <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/car-defect-injury-claims.html\">vehicle defect<\/a>.<\/p>\n<h2>Recalls and Automobile Safety<\/h2>\n<p>Safety is one of the most important things buyers consider when shopping for a new car, truck, or SUV. Advertisers and sales representatives frequently highlight safety features on television and the sales floor.<\/p>\n<p>Car manufacturers continually work to boost sales by designing safer vehicles for consumers. When the automaker or the\u00a0<a href=\"https:\/\/www.nhtsa.gov\/\" target=\"_blank\" rel=\"noopener\">National Highway Traffic Safety Administration (NHTSA)<\/a>\u00a0discovers a vehicle defect, it issues a recall notice.<\/p>\n<p>Sometimes, an automaker initiates recalls voluntarily. For example, if it learns that the airbags in a particular make and model don&#8217;t deploy properly, it may <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/car-safety-recalls.html\">start the recall<\/a>.<\/p>\n<p>Other times, the automakers wait until NHTSA orders them to issue a vehicle recall. This depends on the likelihood of vehicle owners <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/car-defect-injury-claims.html\">suing the manufacturer for injuries<\/a> resulting from violating safety standards. The manufacturer&#8217;s goal is to keep sales high and protect their reputation.<\/p>\n<h2>Factors Ensuring the Safety, Reliability, and Crashworthiness of Cars and SUVs<\/h2>\n<p>Auto manufacturers and NHTSA aren&#8217;t the only agencies working to ensure vehicle safety. Government regulators also routinely evaluate cars for safety problems. When motor vehicles fail to meet safety standards, regulators can order automakers to correct the issues. Regulators also have the authority to levy fines on car manufacturers <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/safety-search-vehicles-and-equipment.html\">who fail to fix safety concerns<\/a>.<\/p>\n<p>Once cars reach the market, the media widely reports on safety problems. For example, the media covers the crash if someone dies in an accident due to a vehicle manufacturer&#8217;s safety defects. The media educates the public and often commands an outpouring of concern for the victim&#8217;s friends and family.<\/p>\n<p>Car owners who suffer an injury from a motor vehicle safety issue can also sue the manufacturer for compensation. All of these considerations converge to encourage manufacturers to produce safe and reliable cars.<\/p>\n<h2>The Car Recall Process<\/h2>\n<p>A recall begins with the discovery of a defect. Sometimes, the manufacturer discovers a car defect and issues a\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/car-motor-vehicle-recalls.html\">voluntary recall<\/a>. Consumers can also file complaints with government regulators, manufacturers, or dealerships.<\/p>\n<p>Most of the time, manufacturers voluntarily recall a defective car. Voluntary recalls reflect better on car companies. It can also help the manufacturer avoid liability down the road. If the manufacturer covers recall repairs, it can cast the manufacturer in a better light.<\/p>\n<p>NHTSA, the federal agency responsible for car safety investigations, can also initiate the recall process. NHTSA can request that a manufacturer issue a voluntary recall. NHTSA can also order manufacturers to recall defective cars and equipment when necessary.\u00a0You can also search\u00a0<a href=\"https:\/\/www.nhtsa.gov\/recalls\" target=\"_blank\" rel=\"noopener\">NHTSA&#8217;s recalls and safety notices database<\/a>\u00a0by your vehicle identification number.<\/p>\n<p>Once the NHTSA issues a recall, car manufacturers must <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/if-you-have-a-problem-with-a-recall-repair.html\">notify registered owners and purchasers<\/a> of all recalled cars by letter. State agencies provide manufacturers with lists of registered owners for this purpose. This notice contains important details about getting your vehicle or equipment fixed. It also provides owners with contact information for questions or concerns.<\/p>\n<h2>Your Car Recall Remedies: Repair, Replace, Refund<\/h2>\n<p>Federal law requires manufacturers to\u00a0provide consumers with a\u00a0recall remedy\u00a0free of charge and within a reasonable amount of time. Car recalls can span the globe and potentially involve thousands of owners. Repairing your vehicle may take a while. Local dealerships can also take time to obtain the necessary replacement parts.<\/p>\n<p>While your recall remedy is free, the choice of remedy belongs to the manufacturer. Car manufacturers can choose from three recall remedies. The recall remedy depends on the nature of the defect.<\/p>\n<p>These remedies include the following:<\/p>\n<ul>\n<li><b>Repair<\/b>:\u00a0The manufacturer will repair the defect free of charge. This commonly occurs for minor, easily-fixed flaws. You may be eligible for a free rental car while the mechanic fixes your car or SUV.<\/li>\n<li><b>Replace<\/b>:\u00a0The manufacturer will replace your car or equipment free of charge. The company must reimburse your out-of-pocket expenses if you pay for the repairs.<\/li>\n<li><b>Refund<\/b>:\u00a0The manufacturer will refund your purchase price,\u00a0minus a certain amount for depreciation. Refunds are only available for car recalls. Manufacturers of car equipment are only required to repair or replace defective equipment.<\/li>\n<\/ul>\n<p>NHTSA maintains an online booklet of\u00a0<a href=\"https:\/\/www.nhtsa.gov\/sites\/nhtsa.gov\/files\/documents\/14218-mvsdefectsandrecalls_041619-v2-tag.pdf\" target=\"_blank\" rel=\"noopener\">important recall information for consumers<\/a>. This source is comprehensive and widely cited. Please read it or contact NHTSA if you have more specific questions.<\/p>\n<h3>What if There Is No Remedy Available?<\/h3>\n<p>It is rare to have an open recall with no remedy available. Federal law requires auto manufacturers to repair or replace defective vehicles and their parts for cars up to 15 years old. This is true for new and <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/tips-for-buying-a-used-car.html\">used vehicles<\/a>.<\/p>\n<p>If there is a safety defect that the dealership <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/car-repairs-and-the-law.html\">cannot repair<\/a>, you may receive a refund for the fair market value of your vehicle. However, in most cases, the manufacturer finds a way to remedy the safety risks.<\/p>\n<h2>Can I Sue Car Manufacturers for Recalls?<\/h2>\n<p>You can sue automakers like Ford, GM, and Toyota for defective products and recalled vehicles. You may need to file a personal injury lawsuit if the product liability issue led to a car accident and injury.<\/p>\n<p>In your\u00a0initial complaint, your personal injury attorney must <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/injury-damages.html\">list your damages<\/a>. These\u00a0damages\u00a0may include compensation\u00a0or reimbursement\u00a0for the following:<\/p>\n<ul>\n<li>Medical bills<\/li>\n<li>Future medical care<\/li>\n<li>Lost wages<\/li>\n<li>Lost future income<\/li>\n<li>Pain and suffering<\/li>\n<li>Emotional distress<\/li>\n<li>Punitive damages<\/li>\n<\/ul>\n<p>If your loved one dies due to a defective part or safety issue, you may have a claim for\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/wrongful-death.html\">wrongful death<\/a>. The best thing to do is talk to an experienced product liability attorney to determine your options.<\/p>\n<h2>Car Recalls and Lawsuits<\/h2>\n<p>Even if you take advantage of every recall option available, you may still\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/motor-vehicle-defect-cases.html\">file a civil lawsuit for damages<\/a>. For instance, the recall of faulty brake pads will provide options for repair, replacement, or refund, but those remedies don&#8217;t cover any injuries you may have sustained from an accident resulting from the faulty part.<\/p>\n<h2>A Lawyer Can Help Secure an Appropriate Legal Remedy\u00a0<\/h2>\n<p>Injury lawsuits can help you recover compensation for your injuries. Consumers hurt in a car accident due to a vehicle safety issue may have a legal claim for damages.<\/p>\n<p>FindLaw&#8217;s directory of <a href=\"https:\/\/lawyers.findlaw.com\/products-liability-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">products liability attorneys<\/a> can get you started. Select your state or city to review contact and ratings information for local experts. Your search results will also link you to additional details about the attorneys\u2019 experience with vehicle defect cases.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" 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fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n            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                 >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    A lawyer can help seek fair compensation on your behalf\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Accident and injury claims are complex and insurance carriers have lawyers on their side\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    An attorney can help gather evidence and documentation to support your claim\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>An experienced attorney can increase your chances of success with your case. 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