{"id":353402,"date":"2016-04-04T10:46:56","date_gmt":"2016-04-04T15:46:56","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/injury\/product-liability\/your-rights-defects-repairs-and-lawsuits.html"},"modified":"2024-01-19T12:45:45","modified_gmt":"2024-01-19T17:45:45","slug":"your-rights-defects-repairs-and-lawsuits","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/injury\/product-liability\/your-rights-defects-repairs-and-lawsuits.html","title":{"rendered":"Your Rights: Vehicle Defects and Repairs"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Your Rights: Vehicle Defects and Repairs<\/h1>\n\n\n<p><\/p>\n\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/christie-nicholson-j-d\/\">Christie Nicholson, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/oni-harton-j-d\/\">Oni Harton, J.D.<\/a>\n                | Last reviewed\n        <time>\n                            January 19, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>If your vehicle has a safety-related defect, the manufacturer or dealership may issue a recall and offer free repairs. In more serious cases, you may be entitled to a refund or replacement under state lemon laws. If repairs fail or your rights are denied, you may have a legal claim.<\/p>\n\n    <\/div>\n\n\n\n<p>Sometimes, motor vehicles have defects that put the safety of the vehicle into question.<\/p>\n<p>When this happens, the auto manufacturer or dealership may issue a recall. You can take your vehicle to the service center for repairs. Other times, you may need to hire a <a href=\"https:\/\/lawyers.findlaw.com\/products-liability-law\/\" target=\"_blank\" rel=\"noopener\">product liability attorney<\/a> to pursue a lemon law claim. It all depends on the nature and severity of the defect.<\/p>\n<p>Read on for advice on what to do if your car seems to spend more time in the shop than on the road.<\/p>\n<h2>Checking for Vehicle Recalls<\/h2>\n<p>Many people don&#8217;t realize their new car has a defect until it&#8217;s involved <a href=\"https:\/\/www.findlaw.com\/injury\/car-accidents\/after-a-car-accident.html\">in an accident<\/a>. Your brakes may fail in bumper-to-bumper traffic. Or your engine may overheat while on a long-distance trip for work.<\/p>\n<p>Regardless of how you discover the defect, there are things you can do to protect your rights. For example, you can <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/choosing-a-safe-vehicle.html\">research the vehicle&#8217;s safety<\/a> online. You can also search for recent auto recalls to determine if your car has a known defect.<\/p>\n<p>When drivers or vehicle manufacturers discover a defect, the manufacturer or the\u00a0National Highway Traffic Safety Administration (NHTSA) may <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/car-safety-recalls.html\">issue a recall<\/a>.<\/p>\n<p>Some state laws require dealerships to notify owners of these recalls. Many car manufacturers notify consumers regardless of the state of registration. The problem is that many car owners never receive notice of pending recalls. It&#8217;s a good idea to check the <a href=\"https:\/\/www.nhtsa.gov\/recalls\" target=\"_blank\" rel=\"noopener\">NHTSA list of pending recalls<\/a> periodically.<\/p>\n<p>If the manufacturer, dealership, or NHTSA recalls your vehicle, they must repair your car\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/your-right-to-recall-remedies.html\">free of charge<\/a>. If repair attempts don&#8217;t fix the problem, you can demand a full refund of the purchase price.<\/p>\n<p>If a dealership or a mechanic refuses to perform a remedy,\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/if-you-have-a-problem-with-a-recall-repair.html\">complain to the manufacturer or NHTSA<\/a>. Correcting the defect may be necessary for the safe operation of your vehicle or to prevent personal injury.<\/p>\n<h2>Does It Matter if You Own a Used Car?<\/h2>\n<p>If you drive a <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/tips-for-buying-a-used-car.html\">used vehicle<\/a>, you still have rights. You&#8217;ll be eligible for recall remedies if you bought a defective motor vehicle from an authorized dealer. Once you receive the recall notice, contact the repair shop at your local dealership.<\/p>\n<p>You should also check the <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/dealer-used-car-sales-and-warranties.html\">manufacturer&#8217;s warranty<\/a>. If your vehicle is still under warranty, it should cover any repairs.<\/p>\n<p>Let them know you have the notice and want to schedule a time to fix the defective parts. If your car suffers from a design defect, there is little the dealer&#8217;s mechanic can do, regardless of any vehicle warranty. Your only option may be to talk to an attorney to see if the lemon law covers your vehicle.<\/p>\n<h2>How Do You Know if the Lemon Law Applies to Your Vehicle?<\/h2>\n<p>Some cars always seem to require repairs. The number of repair attempts can seem endless. If your new motor vehicle was problematic from the start, you may have a lemon law claim.<\/p>\n<p>A lemon is a <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/how-the-new-car-lemon-law-can-help-you.html\">car with a defect<\/a> that substantially impairs your ability to operate the vehicle. To qualify as a lemon, it must meet the following conditions:<\/p>\n<ol>\n<li>The defect was present when you bought the car; and<\/li>\n<li>The defect continues to make the vehicle inoperable despite a reasonable number of attempts to repair it<\/li>\n<\/ol>\n<p>What qualifies as a &#8220;lemon&#8221; varies from state to state. Check the <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/lemon-laws-state-specific-information.html\">laws of your state<\/a> to determine whether your car qualifies as a lemon.<\/p>\n<p>Once you determine your car is a lemon, you can demand a refund or a replacement vehicle. If the dealership refuses to replace your vehicle, speak with an attorney. An attorney can help you pursue your claim with the dealership and explain your options for a <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/legal-basis-for-liability-in-product-cases.html\">product liability claim<\/a>.<\/p>\n<h2>Do You Need To File a Product Liability Lawsuit?<\/h2>\n<p>Ideally, the auto dealership can fix any defects in your car, truck, or SUV. Unfortunately, this isn&#8217;t always the case. You may consider filing a\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/what-is-product-liability.html\">product liability suit<\/a>\u00a0against the car manufacturer.<\/p>\n<p>In your lawsuit, your product liability lawyer will claim the following:<\/p>\n<ul>\n<li>That\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/motor-vehicle-defect-cases.html\">the car was defective<\/a>\u00a0when you first purchased it<\/li>\n<li>That you were using the vehicle in a manner intended by the manufacturer<\/li>\n<li>That the defect caused\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/economic-recovery-for-accidents-and-injuries.html\">you to suffer damages<\/a><\/li>\n<\/ul>\n<p>There is no need to prove the manufacturer was\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/proving-fault-in-a-product-liability-case.html\">negligent<\/a>.<\/p>\n<p>If you decide to sue the car manufacturer, consult with an attorney as soon as possible. Most states have time limits for bringing lawsuits, known as <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/time-limits-to-bring-a-case-the-statute-of-limitations.html\">statutes of limitations<\/a>.<\/p>\n<h2>Affected by a Vehicle Recall? Learn Your Rights and Get Legal Advice<\/h2>\n<p>Manufacturers don&#8217;t intentionally market defective products. If this happens with your car, you have rights. The automaker usually only learns of the defect long after the vehicle hits the market.<\/p>\n<p>Contact a qualified attorney to discuss your case and learn your options. FindLaw&#8217;s directory of <a href=\"https:\/\/lawyers.findlaw.com\/products-liability-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">product liability attorneys<\/a> can get you started. Select your state or city to review contact and ratings information for local experts. Your search results will also link you to additional details about the attorneys\u2019 experience with defective vehicle cases.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" 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fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    A lawyer can help seek fair compensation on your behalf\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Accident and injury claims are complex and insurance carriers have lawyers on their side\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    An attorney can help gather evidence and documentation to support your claim\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Get tailored legal advice and ask a lawyer questions about your accident. Many attorneys offer free consultations.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/#USER_GEO\/?fli=esum:FL3905\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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