{"id":355768,"date":"2016-04-04T10:45:23","date_gmt":"2016-04-04T15:45:23","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/elder\/elder-care-law\/the-home-care-consumer-bill-of-rights-act.html"},"modified":"2026-08-06T14:26:00","modified_gmt":"2026-08-06T19:26:00","slug":"the-home-care-consumer-bill-of-rights-act","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/elder\/elder-care-law\/the-home-care-consumer-bill-of-rights-act.html","title":{"rendered":"What Is the Future of the Home Care Consumer Bill of Rights Act?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">What Is the Future of the Home Care Consumer Bill of Rights Act?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/olivia-wathne-jd\/\">Olivia Wathne, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last updated\n        <time>\n                            August 06, 2026\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>The Home Care Consumer Bill of Rights Act sought to give older adults using in\u2011home care clear protections similar to those already guaranteed in nursing homes. Although Congress never passed the bill, its core ideas, like state\u2011level rights, stronger oversight, and improved protective services, may still appear in future legislation. As home care grows in popularity, policymakers continue exploring ways to strengthen safety, accountability, and support for vulnerable adults and their caregivers.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<p>The U.S. Senate introduced the Home Care Consumer Bill of Rights Act in 2011 and again in 2013. The Senate didn&#8217;t vote on it during either legislative session. The act aimed to amend the\u00a0<a href=\"https:\/\/www.findlaw.com\/elder\/what-is-elder-law\/what-is-the-older-americans-act.html\">Older Americans Act (OAA) of 1965<\/a>. The OAA established the Administration on Aging within the Department of Health.<\/p>\n<p>Congress would need to reintroduce the act in a new session. The bill would have to pass both houses and then get signed by the president. This is unlikely, but portions of the bill may reappear in future legislation.<\/p>\n<p>As of 2026, there have been no new federal efforts to revive or advance the Home Care Consumer Bill of Rights Act. But some states have developed additional home care protections that strengthen oversight of in\u2011home care providers and expand patient rights. Keep reading to learn more about this Act.<\/p>\n<p>If you have concerns about the integrity of a loved one&#8217;s home care provider or suspect abuse, you have options.\u00a0An <a href=\"https:\/\/lawyers.findlaw.com\/elder-law\/\" target=\"_blank\" rel=\"noopener\">elder law attorney<\/a> can enforce legal protections to stop the abuse and advocate for the rights and protection of your loved one.<\/p>\n<h2>What Did This Bill Hope To Achieve?<\/h2>\n<p>The Home Care Consumer Bill of Rights Act addresses growing concerns about the safety and protection of:<\/p>\n<ul>\n<li>Adults over 60<\/li>\n<li>Adults who use home care services<\/li>\n<li>Vulnerable adults<\/li>\n<\/ul>\n<p>The law would force states to guarantee basic rights for those using home care services. In-home human services help protect an older adult&#8217;s daily living and decision-making abilities. Many older adults and their families prefer home care to nursing homes or long-term care facilities.<\/p>\n<p>But there are not as many resources and protections for home care as for nursing home residents. This act aims to provide some <a href=\"https:\/\/www.findlaw.com\/consumer.html\">consumer protection<\/a> for older adults and their in-home service providers.<\/p>\n<h2>What Would The Home Care Consumer Bill of Rights Act Do?<\/h2>\n<p>While it is unlikely to pass under its current name, the\u00a0<a href=\"https:\/\/www.congress.gov\/bill\/113th-congress\/senate-bill\/998\" target=\"_blank\" rel=\"noopener\">2013 version of the act<\/a>\u00a0called for states to:<\/p>\n<ul>\n<li>Enact and enforce their own &#8220;Bill of Rights&#8221; for those using home health care<\/li>\n<li>Provide certain basic protections for a home care patient&#8217;s basic safety. This would include the right to access information, the right to freedom of choice, and the right to submit grievances.<\/li>\n<\/ul>\n<p>It also directed the federal Administration on Aging (AOA) to:<\/p>\n<ul>\n<li>Establish best practices for state-based enforcement of such rights<\/li>\n<li>Establish a National Adult Protective Services Resource Center to improve protective services programs<\/li>\n<li>Work with Area Agencies on Aging and Aging and Disability Resource Centers to help them incorporate quality assurance standards<\/li>\n<li>Develop quality measures and standards for home care providers and disseminate them to states<\/li>\n<\/ul>\n<p>The act would also provide funds to support state home care ombudsman programs. Programs like the <a href=\"https:\/\/www.findlaw.com\/elder\/elder-care-law\/what-is-the-long-term-care-ombudsman-program.html\">Long-Term Care Ombudsman Program<\/a> would hear and resolve complaints about home care services.<\/p>\n<hr \/>\n<p>If your state&#8217;s ombudsman or protective services agency can&#8217;t resolve a concern with an elderly loved one&#8217;s care, you have options. An <a href=\"https:\/\/lawyers.findlaw.com\/elder-law\/\" target=\"_blank\" rel=\"noopener\">elder law lawyer near you<\/a> can step in to pursue remedies ranging from formal complaints to civil action. They can also help you navigate legal protections specific to your state and determine the next steps to help your loved one.<\/p>\n<hr \/>\n<h2>Why Is Home Care Appealing for Older Adults?<\/h2>\n<p>Home care provides services to help patients with their daily living or health care needs. This allows them to <a href=\"https:\/\/www.findlaw.com\/elder\/elder-care-law\/quiz-can-my-loved-one-stay-at-home-alone.html\">remain in their homes<\/a> and live as independently as possible.<\/p>\n<p>Home care is often a more attractive option for seniors or others who need more help with their daily living needs. This is due to:<\/p>\n<ul>\n<li>Rising costs of long-term nursing care facilities<\/li>\n<li>Medicare doesn&#8217;t cover long-term care<\/li>\n<li>Most people don&#8217;t have a long-term care insurance policy<\/li>\n<li>Allowing older adults to stay in a familiar environment that doesn&#8217;t significantly disrupt their lives<\/li>\n<\/ul>\n<p>There&#8217;s a wide range of\u00a0<a href=\"https:\/\/www.findlaw.com\/healthcare\/patient-rights\/home-care-options-for-elders.html\">home care options<\/a>. These can include basic help with cooking, cleaning, or transportation. It can also include more help with health care needs. The caregivers are typically licensed medical professionals such as nurses, therapists, or home health aides.<\/p>\n<h2>What Protections Do Older Adult Home Care Patients Need?<\/h2>\n<p>About\u00a0<a href=\"https:\/\/acl.gov\/ltc\/basic-needs\/how-much-care-will-you-need\" target=\"_blank\" rel=\"noopener\">70% of seniors<\/a>\u00a0will need some form of long-term care. In-home care will likely continue as a favored option.<\/p>\n<p>But the greater use of home care also increases concerns for seniors&#8217; safety and protection. After all, home care providers have direct and personal access to vulnerable seniors in their homes.<\/p>\n<p>With greater awareness of older adult abuse and exploitation, many believe there&#8217;s insufficient oversight. These service providers are not always licensed professionals.<\/p>\n<p>Currently, laws protect patients&#8217; rights in long-term nursing care facilities. The Home Care Consumer Bill of Rights Act, or a similar future Act, would extend such rights to home care patients.<\/p>\n<h2>Additional Resources For Home Care Services<\/h2>\n<p>When looking for help with in-home care services for older adults, there are useful resources to support their well-being. Explore local and state agencies and organizations that focus on home care, like those connected to health care networks or community services.<\/p>\n<p>The Administration on Aging&#8217;s\u00a0<a href=\"https:\/\/eldercare.acl.gov\/home\" target=\"_blank\" rel=\"noopener\">ElderCare Locator<\/a>\u00a0can help you find information about the services in your area. You can also talk to health care professionals or geriatric specialists for advice. They can help you find suitable in-home care options that match the specific needs of older adults. Using these resources ensures access to personalized support for aging people in their homes.<\/p>\n<p>If you suspect a home care patient isn&#8217;t getting proper care or might be a victim of abuse or financial exploitation, take quick action. Contact your local Adult Protective Services Agency using the National Adult Protective Services Association&#8217;s\u00a0<a href=\"https:\/\/www.napsa-now.org\/help-in-your-area\" target=\"_blank\" rel=\"noopener\">APS locator<\/a>. You can report any concerns and ensure the safety of older adults.<\/p>\n<h2>You&#8217;re Not Alone: Get Legal Help for an Older Loved One<\/h2>\n<p>Just because the Home Care Consumer Bill of Rights Act didn&#8217;t pass doesn&#8217;t mean your older loved one is without legal rights or protections. Contact an elder law <a href=\"https:\/\/www.findlaw.com\/elder\/what-is-elder-law\/what-is-a-certified-elder-law-attorney.html\">attorney specializing in older adult law and older adult abuse<\/a> to determine the rights and remedies available in your state.<\/p>\n<p>To get started, see\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/elder-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">FindLaw\u2019s attorney directory<\/a>. Enter your city or ZIP code for a list of qualified legal professionals near you. Because your state\u2019s laws are relevant, your attorney should be licensed in your state. Your search results will also show important details about prospective attorneys, like ratings and whether they offer free case evaluations.<\/p>\n<p>More information about protective services and legal services for seniors is available through FindLaw&#8217;s\u00a0<a href=\"https:\/\/www.findlaw.com\/elder\/elder-abuse\/reporting-elder-abuse.html\">Reporting Elder Abuse<\/a>\u00a0or the\u00a0<a href=\"https:\/\/ncea.acl.gov\/home#gsc.tab=0\" target=\"_blank\" rel=\"noopener\">National Center on Elder Abuse<\/a>.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" 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id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    <span data-sheets-root=\"1\">A lawyer is helpful when navigating long\u2011term care planning or Medicaid eligibility<\/span>\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    <span data-sheets-root=\"1\">Legal support is essential for guardianship, financial exploitation, contested wills, or disputes with care facilities<\/span>\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    <span data-sheets-root=\"1\">Basic estate updates or applying for benefits can often be handled on your own<\/span>\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Get tailored advice and ask your legal questions. 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