{"id":355768,"date":"2016-04-04T10:45:23","date_gmt":"2016-04-04T15:45:23","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/elder\/elder-care-law\/the-home-care-consumer-bill-of-rights-act.html"},"modified":"2024-01-24T14:26:01","modified_gmt":"2024-01-24T19:26:01","slug":"the-home-care-consumer-bill-of-rights-act","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/elder\/elder-care-law\/the-home-care-consumer-bill-of-rights-act.html","title":{"rendered":"What Is the Future of the Home Care Consumer Bill of Rights Act?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-8f761849 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">What Is the Future of the Home Care Consumer Bill of Rights Act?<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/olivia-wathne-jd\/\">Olivia Wathne, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last updated\n        <time>\n                            January 24, 2024\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>The U.S. Senate introduced the Home Care Consumer Bill of Rights Act in 2011 and again in 2013. The Senate didn&#8217;t vote on it during either legislative session. The act aimed to amend the&nbsp;<a href=\"https:\/\/www.findlaw.com\/elder\/what-is-elder-law\/what-is-the-older-americans-act.html\">Older Americans Act (OAA) of 1965<\/a>. The OAA established the Administration on Aging within the Department of Health.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n<figure class=\"wp-block-image fl-no-margin\"><img decoding=\"async\" src=\"https://www.findlaw.com/static/c/images\/image\/upload\/ability-law\/wp-prod\/voting-older-adult-images-GettyImages-1357467848.jpg\" alt=\"\" \/><\/figure><p>Congress would need to reintroduce the act in a new session. The bill would have to pass both houses and then get signed by the president. This is unlikely, but portions of the bill may reappear in future legislation.<\/p>\r\n<h2>What Did This Bill Hope To Achieve?<\/h2>\r\n<p>The Home Care Consumer Bill of Rights Act addresses growing concerns about the safety and protection of:<\/p>\r\n<ul>\r\n<li>Adults over 60<\/li>\r\n<li>Adults who use home care services<\/li>\r\n<li>Vulnerable adults<\/li>\r\n<\/ul>\r\n<p>The law would force states to guarantee basic rights for those using home care services. In-home human services help protect an older adult&#8217;s daily living and decision-making abilities. Many older adults and their families prefer home care to nursing homes or long-term care facilities. But, there are not as many resources and protections for home care as for nursing home residents. This act aims to provide some consumer protection for older adults and their in-home service providers.<\/p>\r\n<h2>What Would The Home Care Consumer Bill of Rights Act Do?<\/h2>\r\n<p>While it is unlikely to pass under its current name, the&nbsp;<a href=\"https:\/\/www.congress.gov\/bill\/113th-congress\/senate-bill\/998\" target=\"_blank\" rel=\"noopener\">2013 version of the act<\/a>&nbsp;called for states to:<\/p>\r\n<ul>\r\n<li>Enact and enforce their own &quot;Bill of Rights&quot; for those using home health care<\/li>\r\n<li>Provide certain basic protections for a home care patient&#8217;s basic safety. This would include the right to access information, the right to freedom of choice, and the right to submit grievances.<\/li>\r\n<\/ul>\r\n<p>It also directed the federal Administration on Aging (AOA) to:<\/p>\r\n<ul>\r\n<li>Establish best practices for state-based enforcement of such rights<\/li>\r\n<li>Establish a National Adult Protective Services Resource Center to improve protective services programs<\/li>\r\n<li>Work with Area Agencies on Aging and Aging and Disability Resource Centers to help them incorporate quality assurance standards<\/li>\r\n<li>Develop quality measures and standards for home care providers and disseminate them to states<\/li>\r\n<\/ul>\r\n<p>The act would also provide funds to support state home care ombudsman programs. Programs like the Long-Term Care Ombudsman Program would hear and resolve complaints about home care services.<\/p>\r\n<h2>Why Is Home Care Appealing for Older Adults?<\/h2>\r\n<p>Home care gives patients services to help with their daily living or health care needs while they remain in their homes and live as independently as possible.<\/p>\r\n<p>Home care is often a more attractive option for seniors or others who need more help with their daily living needs. This is due to:<\/p>\r\n<ul>\r\n<li>Rising costs of long-term nursing care facilities<\/li>\r\n<li>Medicare doesn&#8217;t cover long-term care<\/li>\r\n<li>Most people don&#8217;t have a long-term care insurance policy<\/li>\r\n<li>Allowing older adults to stay in a familiar environment that doesn&#8217;t significantly disrupt their lives<\/li>\r\n<\/ul>\r\n<p>There&#8217;s a wide range of&nbsp;<a href=\"https:\/\/www.findlaw.com\/healthcare\/patient-rights\/home-care-options-for-elders.html\">home care options<\/a>. These can include basic help with cooking, cleaning, or transportation. It can also include more help with health care needs. The caregivers are typically licensed medical professionals such as nurses, therapists, or home health aides.<\/p>\r\n<h2>What Protections Do Older Adult Home Care Patients Need?<\/h2>\r\n<p>About&nbsp;<a href=\"https:\/\/acl.gov\/ltc\/basic-needs\/how-much-care-will-you-need\" target=\"_blank\" rel=\"noopener\">70% percent of seniors<\/a>&nbsp;will need some form of long-term care. In-home care will likely continue as a favored option.<\/p>\r\n<p>But, the greater use of home care also increases concerns for seniors&#8217; safety and protection. After all, home care providers have direct and personal access to vulnerable seniors in their homes.<\/p>\r\n<p>With greater awareness of older adult abuse and exploitation, many believe there&#8217;s insufficient oversight. These service providers are not always licensed professionals.<\/p>\r\n<p>Currently, laws protect patients&#8217; rights in long-term nursing care facilities. The Home Care Consumer Bill of Rights Act, or a similar future Act, would extend such rights to home care patients.<\/p>\r\n<h2>More Resources For Home Care Services<\/h2>\r\n<p>When looking for help with in-home care services for older adults, there are useful resources to support their well-being. Explore local and state agencies and organizations that focus on home care, like those connected to health care networks or community services.<\/p>\r\n<p>The Administration on Aging&#8217;s&nbsp;<a href=\"https:\/\/eldercare.acl.gov\/Public\/Index.aspx\" target=\"_blank\" rel=\"noopener\">ElderCare Locator<\/a>&nbsp;can help you find information about the services in your area. You can also talk to health care professionals or geriatric specialists for advice. They can help you find suitable in-home care options that match the specific needs of older adults. Using these resources ensures access to personalized support for aging people in their homes.<\/p>\r\n<p>If you suspect a home care patient isn&#8217;t getting proper care or might be a victim of abuse or financial exploitation, take quick action. Contact your local Adult Protective Services Agency using the National Adult Protective Services Association&#8217;s&nbsp;<a href=\"https:\/\/www.napsa-now.org\/help-in-your-area\" target=\"_blank\" rel=\"noopener\">APS locator<\/a>. You can report any concerns and ensure the safety of older adults.<\/p>\r\n<h2>You Don&#8217;t Have To Solve This on Your Own<\/h2>\r\n<p>You should also contact an elder law&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/elder-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">attorney specializing in older adult law and older adult abuse<\/a>&nbsp;to determine the rights and remedies available to victims in your state.<\/p>\r\n<p>More information about protective services and legal services for seniors is available through FindLaw&#8217;s&nbsp;<a href=\"https:\/\/www.findlaw.com\/elder\/elder-abuse\/reporting-elder-abuse.html\">Reporting Elder Abuse<\/a>&nbsp;or the&nbsp;<a href=\"https:\/\/ncea.acl.gov\/home#gsc.tab=0\" target=\"_blank\" rel=\"noopener\">National Center on Elder Abuse<\/a>.<\/p>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\"fl-section-sidebar\">\n        <div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div 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  Get\u00a0tailored\u00a0advice\u00a0and ask your legal questions\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Many attorneys offer free consultations\n\n                <\/li>\n                    <\/ul>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\">\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/health-health-care-law\/#USER_GEO\/?fli=esum:FL2201\" title=\"Attorney Directory\" target=\"_blank\" rel=\"noopener\">If you need an attorney, find one right now<\/a>.<\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div 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