{"id":355844,"date":"2016-04-04T10:46:17","date_gmt":"2016-04-04T15:46:17","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/healthcare\/patient-rights\/what-can-i-do-after-an-improper-disclosure-of-medical-records.html"},"modified":"2026-08-31T13:41:00","modified_gmt":"2026-08-31T18:41:00","slug":"what-can-i-do-after-an-improper-disclosure-of-medical-records","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/healthcare\/patient-rights\/what-can-i-do-after-an-improper-disclosure-of-medical-records.html","title":{"rendered":"What Can I Do After an Improper Disclosure of Medical Records?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-28f84493 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">What Can I Do After an Improper Disclosure of Medical Records?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-mccall-j-d\/\">Melissa McCall, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/aviana-cooper-esq\/\">Aviana Cooper, Esq.<\/a>\n                | Last updated\n        <time>\n                            August 31, 2026\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>An improper disclosure occurs when a healthcare provider or covered entity mistakenly shares protected health information without patient consent, violating HIPAA privacy rules. <span class=\"citation-11 citation-end-11\">Although federal law does not provide individuals with a private right to sue under HIPAA, patients can file administrative complaints with the Office for Civil Rights (OCR) or relevant professional boards.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"fl-rich-text\">\n<p>Protecting patients&#8217; privacy rights is an essential aspect of public health. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects patient privacy. Under this federal law, patients have the right to their medical records. This includes the right to &#8220;inspect, review, and receive a copy of their medical records.&#8221;<\/p>\n<p>Patients have remedies under federal law for improper disclosure of their medical records. However, this does not include the patient&#8217;s right to sue for compensation.<\/p>\n<p>This article outlines improper disclosure of medical records and patient privacy rights. It also looks at medical records and exemptions to privacy rules. You&#8217;ll also learn about possible legal remedies for improper disclosure of medical records. You can also talk to a <a href=\"https:\/\/lawyers.findlaw.com\/health-health-care-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">healthcare attorney near you<\/a> to discuss possible legal remedies in your state.<\/p>\n<h2>What Is an Improper Disclosure of Medical Records?<\/h2>\n<p>Here&#8217;s an example: a doctor faxes a <a href=\"https:\/\/www.findlaw.com\/lgbtq-law\/legal-protections-for-people-living-with-hiv.html\">patient&#8217;s HIV status<\/a> to the patient&#8217;s employer. They should have faxed it to their new health care provider.<\/p>\n<p>Although unintentional, this constitutes an improper disclosure of medical records. The provider sent the patient&#8217;s medical status to the wrong party. Improper disclosure includes unintentional acts, security breaches, and improper maintenance of patient records.<\/p>\n<h2>HIPAA and Medical Records<\/h2>\n<p><a href=\"https:\/\/www.findlaw.com\/healthcare\/patient-rights\/hipaa-the-health-insurance-portability-and-accountability-act.html\">HIPAA is a federal law<\/a> that establishes data privacy protections. It also provides security safeguards for a person&#8217;s identifiable health information. Health data includes more than a patient&#8217;s essential health information. It consists of a patient&#8217;s Social Security number or date of birth. This data\u2014protected health information\u2014is often part of a person&#8217;s medical records.<\/p>\n<h3>Covered Entities Under HIPAA<\/h3>\n<p>HIPAA requires health care providers, health insurance companies, and other &#8220;<a href=\"https:\/\/www.hhs.gov\/hipaa\/for-professionals\/covered-entities\/index.html\" target=\"_blank\" rel=\"noopener\">covered entities<\/a>&#8221; to get patient consent before sharing their medical information. A covered entity is a health provider, health plan, or health clearinghouse. Health providers include:<\/p>\n<ul>\n<li>Mental health practitioners<\/li>\n<li>Dentists<\/li>\n<li>Nursing homes<\/li>\n<li>Pharmacies<\/li>\n<\/ul>\n<p>Health plans include health insurance companies, HMOs, and government programs like Medicaid. HIPAA applies to covered entities and their business associates. HIPAA privacy rules apply to business associates and their subcontractors.<\/p>\n<p>Covered entities need a patient&#8217;s written authorization to share confidential information. This includes <a href=\"https:\/\/www.hhs.gov\/hipaa\/for-professionals\/covered-entities\/index.html\" target=\"_blank\" rel=\"noopener\">life insurance companies or business associates<\/a>. If a patient has a personal representative, that person must provide written authorization.<\/p>\n<h3>Medical Records<\/h3>\n<p><a href=\"https:\/\/www.findlaw.com\/state\/health-care-laws\/medical-records.html\">Medical records<\/a> are part of patient care. Medical records are updated regularly. This includes medical history and laboratory test results. As technology has advanced, so has record-keeping. Today, most medical records are in electronic form.<\/p>\n<p>Only the patient and their personal representative can access their health care information. Often providers need a written request. They may request copies of their medical records. Providers have up to 30 days to provide documents.<\/p>\n<h3>Exceptions to HIPAA<\/h3>\n<p>There are exceptions to HIPAA&#8217;s Privacy Rule. These limited exceptions generally apply when a patient is either absent or unconscious.<\/p>\n<p>The provider may share patient information with a family member, representative, or friend. They may do so if they believe it is in the patient&#8217;s best interest. They may also share information with someone paying for your treatment. This exception only applies when the patient is absent or cannot consent.<\/p>\n<p>For example, say a patient has\u00a0<a href=\"https:\/\/www.hhs.gov\/hipaa\/for-individuals\/faq\/524\/if-i-am-unconscious-can-my-health-care-provider-still-share-my-health-information-with-family\/index.html\" target=\"_blank\" rel=\"noopener\">emergency surgery<\/a>\u00a0and is unconscious after the surgery. The surgeon can update the spouse in this scenario. The provider can only provide information about the procedure.<\/p>\n<p>Another example is if a patient asks their friend to pick up their medication. The pharmacist may only give the friend medication-related information.<\/p>\n<p>Physicians may share medical records with another provider\u00a0<a href=\"https:\/\/www.ama-assn.org\/practice-management\/hipaa\/sharing-health-data-hipaa-may-allow-more-freedom-you-think\" target=\"_blank\" rel=\"noopener\">if necessary for treatment<\/a>. There are three requirements both covered entities must meet. First, they must have (or have had) a relationship with the patient. Second, the disclosure concerns the relationship between the patient and the providers. Finally, they can only share minimal information necessary to provide health care services.<\/p>\n<h2>Improper Disclosure of Medical Records<\/h2>\n<p>Improper disclosure of medical records is distinct from the exceptions listed above. Here are <a href=\"https:\/\/www.hhs.gov\/hipaa\/for-professionals\/compliance-enforcement\/examples\/all-cases\/index.html\" target=\"_blank\" rel=\"noopener\">a few examples<\/a>\u00a0of improper disclosure of medical records:<\/p>\n<ul>\n<li>An insurance company sends a patient&#8217;s explanation of benefits (EOB) to an unauthorized family member.<\/li>\n<li>A pharmacy tech puts a patient&#8217;s Medicaid card in another patient&#8217;s bag.<\/li>\n<li>Hospital employees discuss a patient&#8217;s STI results in front of other patients.<\/li>\n<\/ul>\n<p>These examples include a covered entity, a patient, and protected information. Each example also consists of improper disclosure of medical records.<\/p>\n<h2>Take Action After an Improper Disclosure<\/h2>\n<p>There are several remedies for improper disclosure of a patient&#8217;s health information. These do not include <a href=\"https:\/\/www.findlaw.com\/healthcare\/patient-rights\/can-i-sue-for-a-hipaa-violation.html\">suing a covered entity under federal law<\/a>. HIPAA does not have a private cause of action for improper disclosure. This means patients can&#8217;t file a lawsuit under HIPAA.<\/p>\n<p>However, patients can file complaints with the Department of Health and Human Services. You have a few options for improper disclosure of your medical records. These options include the following:<\/p>\n<ul>\n<li>Filing a complaint with the HHS Office for Civil Rights (OCR). The OCR is like a law enforcement arm of the HHS. It <a href=\"https:\/\/www.hhs.gov\/hipaa\/filing-a-complaint\/index.html\" target=\"_blank\" rel=\"noopener\">investigates complaints<\/a> against covered entities.<\/li>\n<li>Filing a complaint with a professional board, such as the state Board of Medicine or the Board of Nursing<\/li>\n<\/ul>\n<hr \/>\n<p>Just because you can&#8217;t sue your provider for sharing your private health information without your consent doesn&#8217;t mean you don&#8217;t have options. A <a href=\"https:\/\/lawyers.findlaw.com\/health-health-care-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">local healthcare attorney<\/a> can review what happened, explain your options and possible legal remedies, and recommend next steps.\u00a0<\/p>\n<hr \/>\n<h3>State-Level Remedies for Medical Privacy Violations<\/h3>\n<p>Patients may have a cause of action for medical privacy violations under state law. State law remedies include the right to sue for\u00a0<a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/invasion-of-privacy.html\">invasion of privacy<\/a>. It also includes a <a href=\"https:\/\/www.findlaw.com\/injury\/medical-malpractice\/breaches-of-doctor-patient-confidentiality.html\">breach of doctor-patient confidentiality<\/a>.<\/p>\n<p>State attorneys general can sue for damages for HIPAA violations. Patients can file a complaint with their state&#8217;s attorney general.<\/p>\n<h2>Get Legal Help With a HIPAA Violation<\/h2>\n<p>Learning that your private health information has been shared without your consent can be deeply unsettling and upsetting. While you generally can&#8217;t sue your provider for an improper disclosure, you still have options. An experienced attorney can review the disclosure and recommend options to protect your rights. They can help you file a complaint and pursue other remedies under your state&#8217;s laws.<\/p>\n<div>\n<p class=\"\">FindLaw\u2019s\u00a0directory of\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/health-health-care-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">healthcare attorneys<\/a> is your first step towards finding expert legal help. Enter your city or ZIP code for a list of qualified legal professionals near you. Because your state\u2019s laws are relevant, your attorney should be licensed in your state. Your search results will also show important details about prospective attorneys, like ratings and whether they offer free case evaluations.\u00a0<\/p>\n<\/div>\n<\/div>\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g 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          class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Legal advice can be helpful in situations where sensitive information was shared without consent\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    <span data-sheets-root=\"1\">Healthcare systems are well-resourced with teams of attorneys on their side<\/span>\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Small healthcare practices often hire attorneys to draft policies, train staff, and avoid civil or criminal penalties\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Protect your patient rights with an attorney at your side. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/health-health-care-law\/#USER_GEO\/?fli=esum:FL28\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"email-subscription\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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