{"id":357918,"date":"2019-10-23T11:01:29","date_gmt":"2019-10-23T16:01:29","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/employment\/workplace-privacy\/employer-recording-personal-conversations-on-work-phones-and-com.html"},"modified":"2023-12-27T10:34:29","modified_gmt":"2023-12-27T15:34:29","slug":"employer-recording-personal-conversations-on-work-phones-and-com","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/employer-recording-personal-conversations-on-work-phones-and-com.html","title":{"rendered":"Employer Recording Personal Conversations on Work Phones and Computers"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Employer Recording Personal Conversations on Work Phones and Computers<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/christie-nicholson-j-d\/\">Christie Nicholson, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/melissa-bender-esq\/\">Melissa Bender, Esq.<\/a>\n                | Last updated\n        <time>\n                            December 27, 2023\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>If you work from home, there&#8217;s a good chance your employer records your work calls and meetings for training or safety purposes. The tricky thing is that most laptops have speakers, microphones, and webcam capabilities. It makes you wonder if your employer listens to everything you do at home.<\/p>\r\n<p>This article will discuss whether your company can legally do this. We will also explain what to do if you believe your employer is listening to your private phone calls. In other words, do you have a reasonable expectation of&nbsp;<a href=\"https:\/\/corporate.findlaw.com\/law-library\/electronic-privacy-in-employment.html\" target=\"_blank\" rel=\"noopener\">privacy<\/a>&nbsp;in the office and at home?<\/p>\r\n<h2>Is My Work Computer Listening to Me at Home?<\/h2>\r\n<p>It&#8217;s one thing to ask if your employer can listen to you while working from home. It&#8217;s another to ask if they&#8217;re legally allowed to do this. From a technical perspective, most work equipment today can intercept, record, and retrieve communications. It comes down to what your employer can and can&#8217;t do under the law.<\/p>\r\n<p>Federal law governs whether companies can eavesdrop on their employees. According to the&nbsp;<a href=\"https:\/\/corporate.findlaw.com\/law-library\/electronic-privacy-in-employment.html\" target=\"_blank\" rel=\"noopener\">Electronic Communications Privacy Act<\/a>&nbsp;(ECPA), your employer must have consent to monitor employees&#8217; work calls or computer use.<\/p>\r\n<p>The ECPA only applies to communications related to your job. Nothing gives your employer the right to record in-person interactions in your home. This is true for any personal communications, from conversations with a spouse or child to a call on a personal phone while sitting at your work desk. It even extends to listening to music on your cellphone or home speakers while working.<\/p>\r\n<p>Finally, your company has no right to &quot;bug&quot; your home, eavesdrop, or spy on you through a work computer or phone. You have federal&nbsp;<a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/privacy-in-the-workplace-overview.html\">rights to privacy<\/a>.<\/p>\r\n<p>But, anything personal you choose to do with work equipment&nbsp;<a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/privacy-at-work-what-are-your-rights.html\">waives your rights to privacy<\/a>. For example, if you message friends on social media from your work computer, expect that your employer can and will read those messages. We&#8217;ll discuss this in further detail below.<\/p>\r\n<h2>Using Your Work Computer for Personal Use<\/h2>\r\n<p>Your employer can monitor or record anything you do on your computer. This includes the websites you browse, things you write in personal emails and chats, and personal calls you make on your work phone or Skype-type service.<\/p>\r\n<p>Sadly, you have few rights or recourse if your employer decides to take action against you for something you do on a work computer. For example, your manager can discipline you if you have a phone conversation about illegal activity or browse inappropriate websites on your work computer.<\/p>\r\n<p>A good rule of thumb is that anything personal you do on your work equipment will generally leave you in the wrong \u2013 not your employer. It will be difficult to argue that your employer had no right to use the information against you when you were foolish enough to engage in illegal behavior on company time and using company property.<\/p>\r\n<p>Never do anything personal on your work computer or work phone. If anyone tries to handle personal affairs with you through your work equipment, hang up or disengage. Also, double-check that you hang up a work call before having a private conversation at home.<\/p>\r\n<h2>Technical Aspects of Your Work Computer<\/h2>\r\n<p>Learning about your computer&#8217;s functionality may help put your mind at ease. Many laptops have &quot;kill switches&quot; that turn off the camera and microphone when not in use. Many also have mute buttons for the microphone or camera.<\/p>\r\n<p>The microphone and camera should be inoperable while your computer is not open or turned off. To be safe, research the exact features on your phone and computer.<\/p>\r\n<h2>Why Would an Employer Listen to Their Workers&#8217; Private Communications?<\/h2>\r\n<p>A company would try to intercept their employees&#8217; communications for many reasons. If they&#8217;re work-related, they have a legitimate business reason to listen to them or read them. It is a significant violation of employee privacy if they are personal.<\/p>\r\n<p>Employers may try to intercept and record conversations involving more than just private phone calls. They may also have an interest in reading or listening to the following:<\/p>\r\n<ul>\r\n<li>Reading text messages<\/li>\r\n<li>Wiretapping your work cell phone<\/li>\r\n<li>Listening to conversations in employee break rooms or restrooms<\/li>\r\n<li>Observing employee activity while on company property<\/li>\r\n<li>Watching what goes on in employee locker rooms<\/li>\r\n<li>Videotaping employees entering and leaving the building<\/li>\r\n<li>Activity that takes place outside business hours<\/li>\r\n<li>Any communications made through company computers or other company-owned equipment<\/li>\r\n<li>Messages sent and received through an employee&#8217;s email account<\/li>\r\n<li>Audio recordings of conference calls and disciplinary meetings<\/li>\r\n<li>Video recordings of company retreats and gatherings<\/li>\r\n<li>Listening to employee telephone calls and voicemails<\/li>\r\n<\/ul>\r\n<p>It is hard for employers to justify a legitimate business purpose for most of these things. That doesn&#8217;t mean it doesn&#8217;t happen. It&#8217;s one thing to place recording devices in common areas of your company&#8217;s office building. Another matter is attempting to record workers in private settings, such as restrooms.<\/p>\r\n<h2>What to Do If You Think Your Employer Is Listening<\/h2>\r\n<p>Most people become anxious when they learn their employer has been listening to their phone calls and reading their emails. Even if you&#8217;re confident that you&#8217;ve done nothing wrong, you&#8217;ll start to second-guess everything you said and did.<\/p>\r\n<p>To put your mind at ease, read whatever you can find about your employer&#8217;s equipment use. Check your employee handbook for recording policies. It&#8217;s also good to check your state&#8217;s laws on employee privacy and video surveillance rights.<\/p>\r\n<p>If you suspect your employer heard a conversation outside of your work phone or computer, you may need to take legal action. The same applies if your employer intends to discipline you for something they could not have learned from your work computer.<\/p>\r\n<p>For example, if you email a prospective employer through your private account on your lunch break, you may have a valid claim. It will depend on whether you gave your consent to your employer monitoring this sort of activity.<\/p>\r\n<h2>Contact an Employment Attorney<\/h2>\r\n<p>Nobody has the right to intercept your private calls and emails. Unfortunately, many companies secure two-party consent upon hire. They may also require new employees to give written consent to the invasions of employee privacy discussed here.<\/p>\r\n<p>If your employer uses your private communications to discipline, harass, or fire you, immediately contact an&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employee\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">attorney with experience in employee and privacy laws<\/a>.<\/p>\r\n<h2>Related Resources<\/h2>\r\n<ul>\r\n<li><a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/can-employers-use-video-cameras-to-monitor-workers.html\">Can Employers Use Video Cameras to Monitor Workers?<\/a>&nbsp;<\/li>\r\n<li><a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/privacy-at-work-what-are-your-rights.html\">Privacy at Work: What Are Your Rights?<\/a><\/li>\r\n<\/ul>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\"fl-section-sidebar\">\n        <div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Some employment legal issues can be solved without an attorney\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Complex employment law cases (such as harassment or discrimination) need the help of an attorney to protect your interests\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Legal cases for wage and benefit issues, whistleblower actions, or workplace safety can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employee\/#USER_GEO\/?fli=esum:FL17\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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