{"id":368899,"date":"2023-07-18T16:09:08","date_gmt":"2023-07-18T21:09:08","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/litigation\/filing-a-lawsuit\/can-i-sue-an-online-answer-forum.html"},"modified":"2023-07-18T16:23:45","modified_gmt":"2023-07-18T21:23:45","slug":"can-i-sue-an-online-answer-forum","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/can-i-sue-an-online-answer-forum.html","title":{"rendered":"Can I Sue an Online Answer Forum?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Can I Sue an Online Answer Forum?<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/robert-rafii-esq\/\">Robert Rafii, Esq.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/steven-ellison-esq\/\">Steven Ellison, Esq.<\/a>\n                | Last reviewed\n        <time>\n                            July 18, 2023\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>You generally can&#8217;t sue an online answer forum for user-generated content due to Section 230 of the Communications Decency Act, which protects platforms from liability for content posted by others. But, you may be able to sue if the platform itself created the harmful content, violated product liability or intellectual property laws, or engaged in anti-competitive behavior.&nbsp;<\/p>\n\n    <\/div>\n\n<p>Like how you can&#8217;t sue review websites for bad reviews posted by their users, you also can&#8217;t sue online answer forums (in most scenarios).<\/p>\n<p>That&#8217;s because of the <a href=\"https:\/\/www.justice.gov\/archives\/ag\/department-justice-s-review-section-230-communications-decency-act-1996\" target=\"_blank\" rel=\"noopener\">Communications Decency Act of 1996<\/a> (CDA), also known as Title V of the Telecommunications Act of 1996. Section 230 of the CDA says that \u201cno provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.&quot;<\/p>\n<p>To put it simply, you can&#8217;t shoot the messenger. Federal law says providers, such as online answer forums and social media sites, are merely innocent messengers. That includes platforms like:<\/p>\n<ul>\n<li>Quora Answers<\/li>\n<li>Reddit Comments and Posts<\/li>\n<li>WordPress Comments<\/li>\n<li>Wikipedia Articles<\/li>\n<li>Buzzfeed Comments<\/li>\n<\/ul>\n<p>So if you want to sue because you&#8217;re unhappy with an online \u201canswer,&quot; you generally have to go directly after the person who provided that information to these \u201cmessengers.&quot;<\/p>\n<p>Most of the time, the lawsuit will be for defamation because the \u201canswer&quot; harms someone&#8217;s reputation by saying something untrue. To learn more, <a href=\"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/can-i-sue-yelp-for-defamation-.html\">check out our article on Yelp and Defamation<\/a>, which talks about how you can pursue people individually for defamation when Section 230 gets in your way of suing the big platforms.<\/p>\n<p>Conversely, this article focuses on how you can sue online answer forums and other \u201cmessengers&quot; directly. Yes, we mentioned you generally can&#8217;t sue online answer forums because of Section 230&#8217;s protections, but as with all things in the law, it depends on facts and exceptions.<\/p>\n<p>For example, Section 230 does not protect content providers from committing federal crimes such as hosting illegal pornography or promoting stalking, harassment, and sex trafficking. But for the most part, we leave it to the government to clean up those messes, because it&#8217;s federal <a href=\"https:\/\/dictionary.findlaw.com\/definition\/prosecution.html\" target=\"_blank\" rel=\"noopener\">prosecutors who bring criminal lawsuits<\/a>.<\/p>\n<p>In this article, we only focus on common <a href=\"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/civil-court-cases.html\">civil claims (private lawsuits)<\/a> for which you can directly sue platforms like online answer forums. That&#8217;s because Section 230 does not protect online platforms against:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/defamation-libel-slander.html\">Defamatory content<\/a> created by the platforms themselves<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/avoiding-infringement-problems.html\">Infringement<\/a> of <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property.html\">intellectual property<\/a> (e.g. stolen music, movies, and books)<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/what-is-product-liability.html\">Product liability<\/a> for <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/defects-in-design.html\">design defects<\/a> and <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/defects-in-warnings.html\">failures to warn<\/a> of known risks<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-laws-and-regulations\/unfair-competition-.html\">Anti-competitive behavior<\/a> (i.e. unfair content moderation by answer forums)<\/li>\n<\/ul>\n<h2>What Type of Lawyer Should I Consult?<\/h2>\n<p>If you are considering legal action against an online answer forum, the type of lawyer you should consult depends on the nature of your claim. There are different kinds of lawyers who handle these areas of the law.<\/p>\n<p>Your starting point should be a <a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">personal injury lawyer<\/a> (PI Attorney), especially if you think you might have a defamation claim or product liability case. They can provide you with legal assistance and give you a time frame and money estimate for civil suits against online answer forums.<\/p>\n<p>If your legal issue pertains to intellectual property, seek out an&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/intellectual-property-law\/?keyword=Intellectual+Property+%26+Copyright\" target=\"_blank\" rel=\"noopener\">intellectual property (IP) lawyer<\/a>. They should be familiar with copyright, trademark, or patent law and DMCA takedown procedures.<\/p>\n<h2>Before You Sue: Check for Arbitration and Disclaimer Clauses<\/h2>\n<p>If you&#8217;re not a user or subscriber on the online answer platform that you&#8217;re trying to sue, you might not have to worry about any restrictive user agreements that you agreed to. But even then, most websites have \u201cterms of use&quot; agreements that may apply even just to temporary visitors.<\/p>\n<p>Some of these agreements restrict your ability to sue:<\/p>\n<ul>\n<li>An <a href=\"https:\/\/www.findlaw.com\/adr\/arbitration.html\">arbitration <\/a>clause can state that you have to bring your complaint in front of a private decisionmaker (the \u201carbitrator&quot;) who is usually a retired judge or experienced attorney. That means a court with a judge and jury won&#8217;t hear your case (but that doesn&#8217;t necessarily have to be a bad thing).<\/li>\n<li>A <a href=\"https:\/\/dictionary.findlaw.com\/definition\/disclaimer.html\" target=\"_blank\" rel=\"noopener\">disclaimer<\/a> clause may say that the online answer forum does not guarantee the right answers or that you won&#8217;t be harmed in the course of using the website.<\/li>\n<\/ul>\n<p>For example, if you look yourself up on a search engine and you get www.quora.com as your first result, you might not be visiting Quora with the intent of subscribing to their answer forum. Instead, you&#8217;re probably there because the search engine saw a lot of answer views or \u201cupvotes&quot; relating to your name, and gave you those search results. If you go to the site, you will probably be bound by the terms of use.<\/p>\n<p>Keep in mind that even with arbitration and disclaimer clauses in the way, you can still bring a claim. Below, we talk a lot about \u201csuing,&quot; and that&#8217;s something you do in court. But if you&#8217;re forced to bring an <a href=\"https:\/\/www.findlaw.com\/adr\/arbitration\/the-arbitration-process.html\">arbitration claim<\/a>, you can still pursue the same claims in arbitration that you&#8217;d otherwise be \u201csuing&quot; for in court.<\/p>\n<h2>Suing for Defamation for Answers Created by the Platform Itself<\/h2>\n<p>If the online answer forum actively participated in authoring the content that <a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/defamation-libel-slander.html\">harms your reputation<\/a>, you might have a shot at piercing through their Section 230 protections and suing them directly.<\/p>\n<p>Keep in mind, you usually <i>can&#8217;t<\/i> sue an online platform or online answer forum for defamation based on an answer, review, or other content someone posted on that platform. That kind of information would be protected by Section 230. If you&#8217;re suing the internet answer forum for defamation directly, they will need to be acting as the speaker of whatever defamatory allegation that&#8217;s being said about you.<\/p>\n<p>This is too confusing \u2014 let&#8217;s go with an example involving an imaginary startup called New York (NY). In our imaginary example, NY is an online answer forum where people submit questions and answers regarding things they learned about their high school, college, and law school classmates. Because NY is still a new company, its creators create artificial intelligence robots (online bots) to help generate submissions. The bots are owned and operated by NY itself, and NY directly trains and instructs them on what content to post.<\/p>\n<p>Now, let&#8217;s say you put your name into a search engine and come across an NY page all about you. It has three different answers about you, but you only recognize two of the three authors:<\/p>\n<ul>\n<li>You recognize John&#8217;s full name in his answer, which frames you as a fun person to be around.<\/li>\n<li>You&#8217;re also familiar with Jane&#8217;s full name in her answer, which incorrectly states you&#8217;re cold, boring, and you are bad at school.<\/li>\n<li>You have no idea who Bot X is, but they&#8217;re listed as a third entry with an answer that wrongfully calls you a cheater, a liar, and a fraud.<\/li>\n<\/ul>\n<p>Who should you <a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/fault-required-for-defamation.html\">sue for defamation<\/a>?<\/p>\n<ul>\n<li>Should you sue John for saying you&#8217;re a fun person, or should you sue NY for publishing his content? Neither. There&#8217;s nothing defamatory being said about you on John&#8217;s post.<\/li>\n<li>What about Jane&#8217;s post? Should you sue her for defaming you, or can you address it directly with NY? Well, you can&#8217;t sue NY \u2014 Section 230 is a thing, remember? You&#8217;ll have to pursue Jane directly (but you likely won&#8217;t win, so it may be best to leave Jane alone).<\/li>\n<li>Bot X&#8217;s post is a real doozy, because you have no idea who it is. It turns out a buddy of yours works at NY, and he explains their online bots. The aptly-named Bot X is actually NY&#8217;s own plant. Someone at NY trained its artificial intelligence robot, Bot X, to purposefully say deragatory things about you. You can therefore sue Bot X.<\/li>\n<\/ul>\n<p>The <a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries.html\">tort <\/a>(injury claim) of defamation varies in form from state to state, but in general, to sue NY in this scenario, you&#8217;ll assert the following legal elements:<\/p>\n<ol>\n<li>The online answer forum NY created a statement;<\/li>\n<li>The statement was published by NY on NY&#8217;s own platform; and<\/li>\n<li>The statement caused injury to you;<\/li>\n<li>The statement was false,<\/li>\n<li>The statement caused you harm; and<\/li>\n<li>The statement didn&#8217;t fall into a <a href=\"https:\/\/www.findlaw.com\/injury\/torts-and-personal-injuries\/defamation-libel-slander.html\">privileged category<\/a> (an exception recognized by law).<\/li>\n<\/ol>\n<p>Before suing, you might try sending a <a href=\"https:\/\/www.findlaw.com\/legalblogs\/law-and-life\/how-to-send-a-cease-and-desist-letter\/\">cease and desist letter<\/a> (a \u201cstop doing this please&quot; letter) to NY. If they ignore your letter and fail to take down the defamatory content, it&#8217;ll only strengthen your case against them if you decide to sue.<\/p>\n<h2>Suing for Infringement (Violation) of Intellectual Property<\/h2>\n<p>Intellectual property laws (IP) protect original works of authorship, including:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/what-is-copyright.html\">Copyright<\/a> \u2014 writings, songs, movies, pictures<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/trademarks.html\">Trademarks<\/a> \u2014brand names and logos<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/patents.html\">Patents<\/a> \u2014 inventions<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/protecting-trade-secrets.html\">Trade secrets<\/a> \u2014 confidential information owned by you that is useful in your business<\/li>\n<\/ul>\n<p>Most infringement (violation) cases on online answer forums are usually related to copyright claims. That is because most answers posted online are going to be in the form of text messages or photos. When an <a href=\"https:\/\/corporate.findlaw.com\/intellectual-property\/website-provider-liability-for-user-content-and-actions.html\" target=\"_blank\" rel=\"noopener\">online answer forum enables someone else to infringe on a copyright<\/a>, then the online answer forum is also liable under a theory of secondary copyright infringement, also known as <a href=\"https:\/\/corporate.findlaw.com\/intellectual-property\/copyright-law-and-the-internet-selected-statutes-and-cases.html\" target=\"_blank\" rel=\"noopener\">vicarious infringement<\/a>.<\/p>\n<p>Let&#8217;s revisit our example with the startup NY. Let&#8217;s say a user on NY \u2014 a user who has no relationship with NY whatsoever and is acting on their own \u2014 writes out the entire first chapter of Harry Potter, word for word, in response to a question about the first part of the book.<\/p>\n<p>If J. K. Rowling owns the copyright and wants to sue NY for <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/avoiding-infringement-problems.html\">copyright infringement<\/a>, she must show:<\/p>\n<ol>\n<li>They own the copyright; and<\/li>\n<li>NY provided the infringer, John, with the means to violate the copyright.<\/li>\n<\/ol>\n<p>In our example, NY is arguably providing the infringer with the opportunity to violate the copyright because their online answer forum allows people to submit all kinds of text messages, including the entire first chapter of Harry Potter.<\/p>\n<p>The law recognizes the difficulty of an online answer forum to regulate millions if not billions of potential submissions. Even giant social media platforms like YouTube have this problem. They&#8217;re not necessarily answer forums, but they&#8217;re still online platforms where people can upload content that infringes on others&#8217; <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property.html\">intellectual property rights<\/a>. So, what is a fair solution short of designing complicated algorithms and hiring millions of moderators (mods) to review and police all of this content?<\/p>\n<p>That&#8217;s where the <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/history-and-overview-of-the-dmca.html\">Digital Millennium Copyright Act (DMCA)<\/a> comes in. The law requires online platforms, including answer forums, to take notice of cease and desist letters that warn them about potentially infringing content. Most, if not all, online content publishers have \u201cDMCA Takedown Portals&quot; that make the process even easier by allowing owners to submit copyright claims against infringing content posted to these websites by unauthorized third parties.<\/p>\n<p>If an online answer forum ignores a copyright owner&#8217;s cease and desist request or otherwise has no DMCA-complaint method to allow rights holders to report infringing content, they could face legal action, and Section 230 won&#8217;t provide legal protections.<\/p>\n<h2>Suing for Product Liability<\/h2>\n<p>You can sue an online answer forum for injuries to you that result from their:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/defects-in-design.html\">Design defects<\/a><\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/defects-in-warnings.html\">Failures to warn<\/a> of danger<\/li>\n<\/ul>\n<p>Thanks to state consumer protection laws, most states have <a href=\"https:\/\/www.findlaw.com\/injury\/product-liability\/what-is-product-liability.html\">strict product liability statutes<\/a> that protect consumers against sellers of faulty products and services. State laws can vary on the elements, but in general, a product liability lawsuit will claim:<\/p>\n<ol>\n<li>a product distributed or sold by the online answer forum,<\/li>\n<li>found to be defective,<\/li>\n<li>that injured you,<\/li>\n<li>in the course of its intended use, and<\/li>\n<li>the defect was the direct and foreseeable cause (<a href=\"https:\/\/dictionary.findlaw.com\/definition\/causation.html\" target=\"_blank\" rel=\"noopener\">causation<\/a>) of your injury.<\/li>\n<\/ol>\n<p>Snapchat got sued for this one: They used to have a video filter on their app that would respond to how fast you were moving as you were recording yourself. It was only a matter of time before someone would get hurt, and surely enough, it led to <a href=\"https:\/\/www.reuters.com\/legal\/litigation\/crash-victim-gets-new-chance-prove-snap-speed-filter-caused-accident-2022-03-17\/\" target=\"_blank\" rel=\"noopener\">reckless driving that ended with a car crash<\/a>.<\/p>\n<p>In court, Snapchat argued Section 230 protects them because they&#8217;re a platform for content created by third parties \u2014 Snapchat users. The court disagreed with Snapchat and found that Snapchat was responsible for designing its filter in a manner that encouraged reckless behavior. The court saw this as a design flaw in Snapchat&#8217;s app, and not just an error on the part of the Snapchat user who was driving behind the wheel.<\/p>\n<h2>Suing for Unfair Content Moderation<\/h2>\n<p>If an answer forum is purposefully deleting certain answers and promoting other ones without having a good reason (e.g. to promote accuracy, safety, or other legal requirement), Section 230 might not protect them.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-laws-and-regulations\/unfair-competition-.html\">Unfair competition claims<\/a> vary greatly across states. At the federal level, the <a href=\"https:\/\/corporate.findlaw.com\/intellectual-property\/lanham-act-false-advertising.html\" target=\"_blank\" rel=\"noopener\">Lanham Act prohibits false advertising<\/a>, which is one kind of unfair competition claim. Let&#8217;s say our imaginary online answer forum startup, NY, commits the following legal elements that make it liable for false advertising under federal law:<\/p>\n<ul>\n<li>Through selective moderation of answers posted on its website, NY allows false statements or misleadingly-positive statements about Brand X to stay up, but anything bad said about Brand Y \u2014 even if true \u2014 is deleted by the mods;<\/li>\n<li>This causes actual deception to happen, meaning a large portion of the potential buyers for Brand X and Brand Y are affected by the biased deletion and non-deletion of answers on NY&#8217;s platform; and<\/li>\n<li>NY&#8217;s deceptive moderation practices end up affecting the purchasing decisions of Brand X and Brand Y users across the country and between states, causing potential injury to Brand Y (while benefiting Brand Y&#8217;s competitor, Brand X).<\/li>\n<\/ul>\n<p>Just replace Brand X and Brand Y with any two popular competing products. If an online answer forum is helping one soda brand by moderating answers in a way that hurts the soda brand&#8217;s competition (i.e. other soda brands), Section 230 will not protect the answer forum from being sued by the soda brands who are injured (or even just potentially injured) by the unfair competition promoted by the platform.<\/p>\n<h2>You Sued and Won \u2014 What Remedies Can You Expect?<\/h2>\n<p>If you win your lawsuit against the online answer forum, the court may award you any one or more of the following remedies:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/litigation\/legal-system\/what-are-compensatory-damages.html\">Compensatory damages<\/a> (actual damages) \u2014 This includes the money you lost as a result of the online answer forum&#8217;s illegal conduct<\/li>\n<li>Statutory Damages &#8211; These are awards available under specific state and federal laws. For example, under federal copyright law, there may be set damages per statutory violation for copyright infringement<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/legalblogs\/personal-injury\/when-can-you-sue-for-punitive-damages\">Punitive damages<\/a> \u2014 These are intended to punish a defendant for outrageous behavior and deter others from doing the same thing<\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/attorney-fees-and-costs.html\">Court costs and attorney&#8217;s fees<\/a> \u2014 Money you spent on court filing fees and attorney billing may be recoverable in some circumstances, such as cases involving intellectual property infringement or copyright violations.<\/li>\n<\/ul>\n<h2>Let a Lawyer Take a Look at Your Civil Case<\/h2>\n<p>A <a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">personal injury attorney<\/a> can look at the facts of your case and give you legal advice on whether you can get around Section 230 before you decide to sue an online answer forum. PI lawyers will usually work on contingency, meaning they won&#8217;t charge you up-front or out-of-pocket, and instead, they&#8217;ll take a percentage of whatever they recover for you.<\/p>\n<p>Even if it turns out that Section 230 blocks your ability to sue an online answer forum, an injury lawyer can still help you take legal action against an individual person or company that may have posted an answer that was harmful to you.<\/p>\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div 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attorney to represent you in court or during appeals\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Complex court cases (such as contract disputes, real estate, family law, personal injury, or employment) generally need the support of an attorney\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>The court process for many cases, such as intellectual property or probate, can be complicated and slow. An attorney can help prevent common mistakes during litigation.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/litigation-appeals\/#USER_GEO\/?fli=esum:FL34\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FindLaw discusses suing online answer forums and the few situations in which you may be able to recover damages from them.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":368853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2803],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-368899","page","type-page","status-publish","hentry","category-litigation"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=368899"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368899\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368853"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=368899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=368899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=368899"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=368899"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=368899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}