{"id":368925,"date":"2022-02-18T15:09:50","date_gmt":"2022-02-18T20:09:50","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/litigation\/filing-a-lawsuit\/can-i-sue-my-phone-company.html"},"modified":"2022-04-08T11:20:35","modified_gmt":"2022-04-08T16:20:35","slug":"can-i-sue-my-phone-company","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/can-i-sue-my-phone-company.html","title":{"rendered":"Can I Sue My Phone Company?"},"content":{"rendered":"\n
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Can I Sue My Phone Company?<\/h1>\n\n
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\n By Steven Ellison, Esq.<\/a> | Legally reviewed by Joseph Fawbush, Esq.<\/a>\n | Last updated\n
\n \n <\/i>\n Legally Reviewed\n <\/summary>\n\n
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This article has been written and reviewed for legal accuracy, clarity, and style by FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with our editorial standards<\/a>.<\/em><\/p>\n\n <\/div>\n <\/details>\n\n

\n \n <\/i>\n Fact-Checked\n <\/summary>\n\n
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The last updated date refers to the last time this article was reviewed by FindLaw or one of our contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please contact an attorney in your area<\/a>.<\/em><\/p>\n\n <\/div>\n <\/details>\n<\/section>\n\n\n

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Yes, but it’s likely that you’re limited to bringing your lawsuit in small claims court. If your dispute is for more than what the small claims court can award, your only option may be to pursue an out-of-court process called arbitration.<\/p>\n\n <\/div>\n\n\n\n

Lawsuits against phone companies are hard to win. Your service contract limits your provider’s liability, contains disclaimers and waivers, imposes time constraints in which you must bring any claim, and makes you jump through various procedural hoops.<\/p>\n

If you do want to bring legal action against your phone company, especially an arbitration, you may benefit from getting legal advice. Find an experienced consumer protection lawyer<\/a> or an arbitration lawyer<\/a>\u00a0for help.<\/p>\n

Reasons To Sue a Cell Phone Company<\/h2>\n

The wireless cell phone industry is big business in the U.S. In 2019, the wireless cell phone industry made $187.36 billion<\/a>. According to the Pew Research Center, 97% of U.S. adults<\/a> own a cell phone. Of those, 85% are smartphones (e.g., an iPhone, etc.).<\/p>\n

Cell phones have changed since the first cell phone tower back in the late 1970s. Service used to be spotty at best, and calls were often dropped. Only the rich could afford to buy a clunky “brick” phone and pay for coverage.\u00a0Now, service is available almost anywhere you go. We have grown to expect good, consistent coverage and fast internet.<\/p>\n

But even today, problems arise, such as:<\/p>\n