{"id":368933,"date":"2021-11-30T12:18:25","date_gmt":"2021-11-30T17:18:25","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/litigation\/filing-a-lawsuit\/can-i-sue-quick-car-maintenance-services-like-oil-changes-tires.html"},"modified":"2025-11-25T10:51:13","modified_gmt":"2025-11-25T15:51:13","slug":"can-i-sue-quick-car-maintenance-services-like-oil-changes-tires","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/can-i-sue-quick-car-maintenance-services-like-oil-changes-tires.html","title":{"rendered":"Can I Sue Quick Car Maintenance Services Like Oil Changes, Tires, and Brakes?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Can I Sue Quick Car Maintenance Services Like Oil Changes, Tires, and Brakes?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/steven-ellison-esq\/\">Steven Ellison, Esq.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/balrina-ahluwalia-esq\/\">Balrina Ahluwalia, Esq.<\/a>\n                | Last updated\n        <time>\n                            November 25, 2025\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>You can sue quick car maintenance services like oil change, tire, and brake shops for negligence if their faulty work causes injury or <span data-term-id=\"55360942\">property damage<\/span> to your vehicle. Common legal claims include negligence and <span data-term-id=\"55360936\">consumer protection<\/span> violations, which may allow recovery of repair costs, <span data-term-id=\"55360966\">medical bills<\/span>, and other damages. If significant losses or injuries occurred, consult a <span data-term-id=\"55360931\">personal injury<\/span> attorney to understand your legal options.<\/p>\n\n    <\/div>\n\n\n\n<div><p>Many of us have used a quick-service auto maintenance shop at one time or another. While these services are usually uneventful, complications can occur. These high-volume operations sometimes prioritize speed over training and upselling over long-standing <span data-term-id=\"55360964\">client relationships<\/span>.<\/p>\n<p>This business model can lead to <span data-term-id=\"55360941\">faulty repairs<\/span> and poor service delivery. Technicians pressured to move fast may install the <span data-term-id=\"55360965\">wrong part<\/span> or mistakenly disable a <a href=\"https:\/\/www.nhtsa.gov\/vehicle-safety\/air-bags\" target=\"_blank\" rel=\"noopener\">critical safety feature like <span data-term-id=\"55360962\">airbag<\/span> alerts<\/a>. When something goes awry, understand your right to take <span data-term-id=\"55360934\">legal action<\/span>.<\/p>\n<p>If you suffered injury or losses as a result of working with one of these shops, you may want to discuss your options with an attorney. You may be able to handle the dispute yourself if you only have small losses. If the damage is extensive or someone was injured in an accident caused by substandard service, speak with an experienced <a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\"><u><span data-term-id=\"55360931\">personal injury<\/span> lawyer<\/u><\/a> or <a href=\"https:\/\/lawyers.findlaw.com\/motor-vehicle-accidents-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\"><span data-term-id=\"55360943\">car accident lawyer<\/span> in your state<\/a>.<\/p>\n<p>In the meantime, learn about the key principles and general legal questions you\u2019ll want to keep in mind below:<\/p>\n<ul>\n<li><a href=\"#sue\">Can I Sue If My Car Is Damaged at the Shop?<\/a><\/li>\n<li><a href=\"#services\">Types of Auto Repair Shop Services in Lawsuits<\/a><\/li>\n<li><a href=\"#maintenance\">Should I Choose the Dealership or a Car Maintenance Service?<\/a><\/li>\n<li><a href=\"#example\">An Example of Grounds To Sue a Mechanic<\/a><\/li>\n<li><a href=\"#negligence\">Negligence Claims Against A Car Maintenance Shop<\/a><\/li>\n<\/ul>\n<h2><a id=\"sue\"><\/a>Can I Sue If My Car Is Damaged at the Shop?<\/h2>\n<p>Yes, you can generally sue a car maintenance shop like Valvoline or Jiffy Lube for causing injury or <a href=\"https:\/\/www.findlaw.com\/injury\/car-accidents\/vehicle-damage.html\"><span data-term-id=\"55360942\">property damage<\/span> to your vehicle<\/a>. Common <span data-term-id=\"55360934\">legal actions<\/span> taken against these types of <span data-term-id=\"55360951\">auto shops<\/span> include claims under negligence and <span data-term-id=\"55360968\">consumer protection<\/span><span data-term-id=\"55360968\"> laws<\/span>.<\/p>\n<h3>Negligence<\/h3>\n<p>If a <span data-term-id=\"55360960\">body shop<\/span> or other quick service company failed to exercise reasonable care in their <span data-term-id=\"55360946\">vehicle repair<\/span> or other services, you may have a negligence cause of action. These claims focus on the harm caused by careless work.<\/p>\n<p>Depending on state law, <span data-term-id=\"55360959\">negligence claims<\/span> often allow for recovery of broad damages, especially <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/negligence.html\">if injury is involved<\/a>. Still, they must be direct, foreseeable, and tied to the injury or <span data-term-id=\"55360942\">property damage<\/span>.<\/p>\n<p>Recoverable damages in a negligence case might include:<\/p>\n<ul>\n<li>Property repair\/replacement<\/li>\n<li><span data-term-id=\"55360966\">Medical bills<\/span><\/li>\n<li><a href=\"https:\/\/www.findlaw.com\/legalblogs\/personal-injury\/injury-lawsuits-when-can-you-sue-for-lost-wages-future-earnings\/\"><span data-term-id=\"55360945\">Lost wages<\/span><\/a><\/li>\n<\/ul>\n<p>You may also be entitled to <span data-term-id=\"55360954\">further damages<\/span> for <span data-term-id=\"55360956\">pain and suffering<\/span> when serious injury or <span data-term-id=\"55360950\">wrongful death<\/span> is involved. We\u2019ll review a detailed example of an <span data-term-id=\"55360969\">auto <\/span><span data-term-id=\"55360938\">mechanic<\/span><span data-term-id=\"55360938\">\u2019s negligence<\/span> later in this article.<\/p>\n<h3><span data-term-id=\"55360936\">Consumer Protection<\/span>\/<span data-term-id=\"55360972\">Breach of Contract<\/span><\/h3>\n<p><span data-term-id=\"55360968\">Consumer protection<\/span><span data-term-id=\"55360968\"> laws<\/span> or <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-contracts-forms\/breach-of-contract-and-lawsuits.html\"><span data-term-id=\"55360972\">breach of contract<\/span><\/a> may provide additional protection if a shop fails to deliver the service promised or misrepresents the <span data-term-id=\"55360957\">repair work<\/span> they provided. Depending on state laws, you may be able to file a <a href=\"https:\/\/www.findlaw.com\/consumer.html\"><span data-term-id=\"55360936\">consumer protection<\/span> lawsuit<\/a> if you ran into engine damage after an oil change due to improper <span data-term-id=\"55360967\">mechanic work<\/span>.<\/p>\n<p>The damages you might recover in these actions are generally limited to <span data-term-id=\"55360973\">financial losses<\/span>. This might include:<\/p>\n<ul>\n<li>Refunds<\/li>\n<li>Repair\/replacement costs<\/li>\n<li>Diminished value<\/li>\n<\/ul>\n<p>These are financial remedies and penalties set by state law. It\u2019s not uncommon for plaintiffs to combine a <span data-term-id=\"55360959\">negligence claim<\/span> for unsafe repair with a <span data-term-id=\"55360936\">consumer protection<\/span> claim for deceptive practices. Depending on whether a crash was involved, either a <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/injury-law-basics.html\"><span data-term-id=\"55360931\">personal injury<\/span><\/a> or <span data-term-id=\"55360974\">car accident attorney<\/span> licensed in your state can help you sort through the damages to which you may be entitled.<\/p>\n<h2><a id=\"services\"><\/a>Types of <span data-term-id=\"55360933\">Auto <\/span><span data-term-id=\"55360930\">Repair Shop<\/span> Services in Lawsuits<\/h2>\n<p><a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/car-repairs-and-the-law.html\">Auto repair<\/a> and car maintenance shops don\u2019t just do oil changes. They advertise all sorts of services, from tire rotation to engine repair, windshield wiper replacement, and transmission work, similar to what you\u2019d find in a <span data-term-id=\"55360948\">car <\/span><span data-term-id=\"55360955\">mechanic<\/span><span data-term-id=\"55360955\"> shop<\/span>.\u00a0<\/p>\n<p>Some advertised services include:<\/p>\n<ul>\n<li>Brake pad replacement<\/li>\n<li>Air filter and oil filter replacement<\/li>\n<li>Wheel alignment and other tire services (some even sell new tires)<\/li>\n<li>Brake fluid, motor oil, and other fluids (like coolant) replacement<\/li>\n<li>Brake repair<\/li>\n<li>Air conditioning servicing<\/li>\n<li>Gasket and seal replacement<\/li>\n<li>Hoses and rotors servicing<\/li>\n<li>Tune-ups<\/li>\n<\/ul>\n<p>Many of these services could result in a <a href=\"https:\/\/www.findlaw.com\/legalblogs\/law-and-life\/5-times-you-can-sue-a-mechanic\/\">lawsuit against the mechanic<\/a> if they cause damage. Some services, such as brake repairs, may involve a higher risk to your vehicle or safety than others. A judge would assess whether the service went wrong and how you suffered from it.\u00a0<\/p>\n<h2><a id=\"maintenance\"><\/a>Should I Choose the Dealership or a Car Maintenance Service?<\/h2>\n<p>Where you go for <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/car-repairs-and-the-law.html\"><u><span data-term-id=\"55360935\">car repairs<\/span><\/u><\/a> depends on a few factors. You\u2019ll likely want to compare the costs and reviews of each place. You should also check to see if your <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/dealer-used-car-sales-and-warranties.html\"><u>vehicle\u2019s <span data-term-id=\"55360932\">warranty<\/span><\/u><\/a> is still valid.\u00a0<\/p>\n<p>You have options when the check engine light goes on. You don\u2019t have to bring your car to the Honda, Ford, Dodge, or Chevy dealership just for preventative maintenance or regular service.\u00a0<\/p>\n<p>According to federal law, basic vehicle maintenance and vehicle service do not <a href=\"https:\/\/www.findlaw.com\/consumer\/lemon-law\/automobile-warranties-and-other-buyer-protections.html\"><u>void any <span data-term-id=\"55360932\">warranty<\/span><\/u><\/a> you may have (in most instances). That would include tasks such as oil changes and tire rotations.<\/p>\n<p>Your choices are more limited if you rely on an extended <span data-term-id=\"55360932\">warranty<\/span>. An extended <span data-term-id=\"55360932\">warranty<\/span> is not included in the price of your vehicle. It is a separate service contract that you pay for in addition to the price of your new vehicle.<\/p>\n<p>Read the language of your service contract with care. Most say that certain work must be performed by approved <span data-term-id=\"55360930\">repair shops<\/span>, such as those certified by the <a href=\"https:\/\/www.ase.com\/\" target=\"_blank\" rel=\"noopener\"><u>National Institute for Automotive Service Excellence (ASE)<\/u><\/a>. If you don\u2019t use an approved shop, you breach the service contract. Any damages you experience as a result of the work done will not be covered.<\/p>\n<p>Both dealerships and quick maintenance shops may fail to provide adequate service. Either option can be sued for the damage caused by poor work.<\/p>\n<h2><a id=\"example\"><\/a>An Example of Grounds To Sue a Mechanic<\/h2>\n<p>Here\u2019s an example of what can go wrong and what you can do about it.<\/p>\n<p>Suppose you\u2019re taking your family on a summer road trip to <a href=\"https:\/\/www.nationalparks.org\/explore\/parks\/yellowstone-national-park\" target=\"_blank\" rel=\"noopener\">Yellowstone<\/a>. You bring your trusty, reliable Toyota in for an oil change at Big Bad Car Service, Inc., an oil change company. While the car is up, you ask them as an afterthought to rotate your tires. In a few minutes, you\u2019re ready to go. Or so you think.<\/p>\n<h3>A Bad Tire Rotation<\/h3>\n<p>You drive away. After <a href=\"https:\/\/www.findlaw.com\/legalblogs\/law-and-life\/getting-compensation-for-pothole-damage-to-your-car\/\">going over a pothole<\/a>, the car feels off. You attribute it to uneven wear on the tires, as it had been a long time since you last had them rotated.<\/p>\n<p>However, it doesn\u2019t get better. The car begins vibrating as you drive through North Dakota. You initially think it\u2019s the road, but you wonder if you may be getting a flat. You pull over at a rest stop and check. Nothing looks wrong. So back on the road you go.<\/p>\n<h3>Discovering the Car Problem<\/h3>\n<p>Now you\u2019re driving the speed limit on I-94 across Montana. All of a sudden, the car violently shakes. You\u2019re certain you have a flat, so you get off at the next exit, which is about 100 yards away. You pull over, hop out, then check your tire. It looks fine, but you notice that you are missing a lug nut. Something is wrong.<\/p>\n<p>This time, you have your adult son hop out and watch as you drive up the exit ramp. Sure enough, the tire rocks back and forth, as if the lug nuts had been tightened only about halfway. When you reach the top of the ramp, pull out your trusty tire iron and check if the tires need to be tightened. You quickly discover, when the bolts shear off, that they had been overtightened.<\/p>\n<p>That leaves you stranded without a workable car in blistering heat.<\/p>\n<h3>Fixing the Bad Maintenance Issue<\/h3>\n<p>You call for a tow to the nearest <span data-term-id=\"55360930\">repair shop<\/span> and spend the night at a local motel. A skillful and talented mechanic has you back on the road by noon the next day. You had a paid reservation at a place about an hour and a half away, but they let you cancel with a refund when they heard of your plight.<\/p>\n<h3>What Are Your Losses?<\/h3>\n<p>While the most important thing is that no one was hurt, you\u2019re dealing with many consequences, including:<\/p>\n<ul>\n<li>The cost of the tire rotation<\/li>\n<li>The towing and repair fees<\/li>\n<li>The motel room fees<\/li>\n<li>Food costs during your unplanned stop<\/li>\n<\/ul>\n<p>Worst of all, however, you lost the afternoon you had intended to spend the next day hiking in Yellowstone. To top it all off, you now have a migraine. At least you caught the problem before things got too dangerous.<\/p>\n<p>What, if anything, can you recover from Big Bad? You might start a <span data-term-id=\"55360959\">negligence claim<\/span> to find out.<\/p>\n<h2><span data-term-id=\"55360959\"><a id=\"negligence\"><\/a>Negligence Claims<\/span> Against A Car Maintenance Shop<\/h2>\n<p>A <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/negligence.html\"><u><span data-term-id=\"55360959\">negligence claim<\/span><\/u><\/a> is one way to recover losses. Although state law varies a little, you usually have to prove four things to make a legal claim for negligence.<\/p>\n<h3><span data-term-id=\"55360944\">Duty of Care<\/span><\/h3>\n<p>The first element is <a href=\"https:\/\/dictionary.findlaw.com\/definition\/duty.html\" target=\"_blank\" rel=\"noopener\"><u>duty<\/u><\/a>. You would need to show that the car maintenance shop owed you a <span data-term-id=\"55360944\">duty of care<\/span>. In this context, this element is easy. In exchange for money, a vehicle maintenance shop assumes a duty to you.<\/p>\n<p>That duty is to act with <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/standards-of-care-and-the-reasonable-person.html\"><u>reasonable care<\/u><\/a>. This means that Big Bad must perform the tire rotation as a reasonably prudent vehicle maintenance shop in the same or similar circumstances. They don\u2019t have to be experts, even if they advertise themselves as ASE-certified. They just have to act reasonably.<\/p>\n<h3>Breach of Duty<\/h3>\n<p>The second element is a <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/elements-of-a-negligence-case.html\"><u>breach of that duty<\/u><\/a>. This means that you have to show that the car maintenance shop failed to perform the work in a reasonably prudent way. In other words, you have to show that they acted with negligence.<\/p>\n<p>This element is more difficult to prove. You must be able to present proof that the shop was negligent in the work they did.<\/p>\n<p>In the example story above, the shop could offer up numerous possible reasons for the tire problem. Maybe someone sabotaged your car while it was parked at a rest stop. Who knows?<\/p>\n<p>A judge won\u2019t just take your word for it. Most times, you\u2019ll need a mechanic or some other expert to show that the service work was done wrong.<\/p>\n<h3>Res Ipsa Loquitur<\/h3>\n<p>Another legal theory may also be applicable in our example. It\u2019s called <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/res-ipsa-loquitur.html\"><u>res ipsa loquitur<\/u><\/a>. That\u2019s Latin for \u201cthe thing speaks for itself.&#8221; To rely on this theory, you would need to show:<\/p>\n<ul>\n<li>The incident does not ordinarily happen in the absence of negligence<\/li>\n<li>It was caused by something that was within the shop\u2019s control (some states require it to be within the shop\u2019s exclusive control)<\/li>\n<li>You did not contribute to the cause<\/li>\n<\/ul>\n<p>You would need to present evidence that the tires were fine before you brought your car to Big Bad (which they were), that your car was under Big Bad\u2019s control (which it was), and that you didn\u2019t touch the tires (which you didn\u2019t).<\/p>\n<p>Res ipsa loquitur allows a court to presume that the shop acted negligently. The shop could still offer evidence that it did competent work, but this theory would give you a leg up by putting the burden on Big Bad. Since the law varies from state to state, you may want to consider <a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">consulting a lawyer<\/a> if you need to rely on res ipsa loquitur.<\/p>\n<h3>Causation<\/h3>\n<p>The third element of negligence is <a href=\"https:\/\/dictionary.findlaw.com\/definition\/causation.html\" target=\"_blank\" rel=\"noopener\"><u>causation<\/u><\/a>. You would need to show that the damages you suffered were a direct and foreseeable result of the shop\u2019s negligence.<\/p>\n<p>In our example, you would show that the reason your tire almost fell off was that Big Bad did the tire rotation wrong. Assuming you could demonstrate that Big Bad breached its duty to act as a reasonably prudent car maintenance shop, either through expert testimony or by applying the doctrine of res ipsa loquitur, you would be able to establish a connection between Big Bad\u2019s negligence and your losses. In the example story, causation is not too hard to prove.<\/p>\n<h3>Damages<\/h3>\n<p>The fourth and final element is <a href=\"https:\/\/dictionary.findlaw.com\/definition\/damages.html\" target=\"_blank\" rel=\"noopener\"><u>damage<\/u><\/a>. The law will not compensate you for everything you believe you\u2019re owed. It will only allow you to recover for \u201clegally cognizable\u201d damages, which depend on the nature of your claim.<\/p>\n<p>Let\u2019s go back to our example. Thankfully, no one was hurt. You could have been killed. You could have hit another car and hurt someone else. Had a <span data-term-id=\"55360971\">personal injury<\/span><span data-term-id=\"55360971\"> claim<\/span> been involved, the shop would be liable for <a href=\"https:\/\/www.findlaw.com\/injury\/accident-injury-law\/injury-damages.html\"><u>reasonably foreseeable damages<\/u><\/a>, including <span data-term-id=\"55360961\">medical expenses<\/span>, <span data-term-id=\"55360945\">lost wages<\/span>, and <span data-term-id=\"55360956\">pain and suffering<\/span>.<\/p>\n<p>Nonetheless, you have a lot to complain about. You may believe that you should be able to recover for everything bad that happened to you because of Big Bad\u2019s negligence. That could include:<\/p>\n<ul>\n<li>The cost of the tire rotation<\/li>\n<li>The towing and repair fees<\/li>\n<li>The local motel room fees<\/li>\n<li>The cost of your meal at the motel<\/li>\n<li>The time you lost from Yellowstone<\/li>\n<li>The migraine you got from having to deal with all of this<\/li>\n<\/ul>\n<p>You may be able to recover for some, but not all, of these. Expenses such as food, a hotel, or lost vacation time are typically not compensable unless they are directly related to a physical injury. Migraines without medical documentation are rarely compensable. While recoverable damages can vary by state, you should be able to get the cost of the tire rotation, towing fees, and repair fees.<\/p>\n<p>As for the cost of food and the hotel, you needed to eat and sleep somewhere. Those expenses aren\u2019t necessarily a result of Big Bad\u2019s negligence. You would be very lucky if you could recover for the time lost, let alone your headache. A lawyer could help you determine what your <a href=\"https:\/\/www.findlaw.com\/litigation\/legal-system\/what-are-compensatory-damages.html\"><u>legally cognizable damages<\/u><\/a> are and what you may be able to recover.<\/p>\n<h2>Get <span data-term-id=\"55360940\">Legal Advice After Bad Repairs or Maintenance<\/span><\/h2>\n<p>The stakes in our example aren\u2019t all that high. The bad tire rotation proved to be an inconvenience, nothing more. You are not out a lot of money, and you are planning on going back to Yellowstone next summer anyway.<\/p>\n<p>Just as a matter of good customer service, Big Bad might compensate you without an argument. You would <span data-term-id=\"55360963\">follow up<\/span> by sending them a demand letter when you got home, along with receipts and any pictures or videos you may have taken \u2014 save the sheared-off lug nuts, if you can. If they don\u2019t agree to cover your out-of-pocket costs, you could get a mechanic to testify for you and bring them to <span data-term-id=\"55360937\">small claims court<\/span>. You might be able to handle this yourself.<\/p>\n<p>If someone was injured, however, you should give strong consideration to consulting an <a href=\"https:\/\/lawyers.findlaw.com\/personal-injury-plaintiff\/?fli=dcta\" target=\"_blank\" rel=\"noopener\"><u>experienced <span data-term-id=\"55360931\">personal injury<\/span> attorney<\/u><\/a> in your area. A good attorney can help you better understand what your rights are and at least give you leverage when you are negotiating with the car maintenance shop or its <span data-term-id=\"55360939\">insurance company<\/span>.<\/p><\/div>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You may want an attorney to represent you in court or during appeals.\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    You can represent yourself in a small claim.\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Complex court cases (such as warranty disputes or personal injury) generally need the support of an attorney.\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>The court process for many cases, such as mechanic lawsuits, can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes during litigation.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/litigation-appeals\/#USER_GEO\/?fli=esum:FL34\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                src=\"https://www.findlaw.com/static/c/images\/images\/w_1200,c_limit,dpr_auto\/f_auto,q_auto:eco\/v1745902396\/ability-law\/wp-prod\/general-components-subscribe-module-Image-subscribeModule_1\/general-components-subscribe-module-Image-subscribeModule_1.png?_i=AA\"\n                alt=\"\"\n                loading=\"lazy\"\n            \/>\n        <\/div>\n    <\/div>\n\n    <div class=\"email-subscription-content fl-flex fl-flex-wrap\">\n        <div class=\"email-subscription-content-text fl-mb25\">\n            <h4 class=\"fl-no-margin\">Enter your email address to subscribe<\/h4>\n        <\/div>\n\n        <form class=\"email-subscription-content-form\">\n            <input type=\"hidden\" name=\"distributionList\" value=\"latl\" \/>\n            <label for=\"email-subscription-content-form-group-input\" class=\"fl-text-sm-bold\">Email (Required)<\/label>\n            <div class=\"email-subscription-content-form-group\">\n                <input id=\"email-subscription-content-form-group-input\" name=\"email\" autocomplete=\"email\"\/>\n                <button type=\"submit\" aria-label=\"Submit\">\n                    <i class=\"fa fa-angle-right\" aria-hidden=\"true\"><\/i>\n                <\/button>\n            <\/div>\n            <p class=\"email-subscription-content-form-success subscribe-success-message fl-text-sm-bold\" aria-hidden=\"true\" role=\"status\">Thank you for subscribing!<\/p>\n            <p class=\"email-subscription-content-form-error subscribe-error-message fl-text-sm-bold\" role=\"alert\" aria-hidden=\"true\"><\/p>\n\n            <div id=\"email-subscription-content-form-recaptcha\" class=\"email-subscription-content-form-recaptcha subscribe-recaptcha\"\n                data-sitekey=\"0x4AAAAAAABGBEkK9kEeKxO-\"><\/div>\n        <\/form>\n\n        <div class=\"email-subscription-content-footer fl-text-sm\">\n            <p><a href=\"https:\/\/newsletters.findlaw.com\/\" target=\"_blank\" rel=\"noopener\">Learn more about FindLaw\u2019s newsletters<\/a>, including our terms of use and privacy policy.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"general-list\">\n    <h3>Helpful Links<\/h3>\n    <ul class=\"fl-list fl-no-margin\">\n                                    <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/litigation\/going-to-court.html\">\n                        What To Expect When Going to Court\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/litigation\/filing-a-lawsuit\/can-i-sue-.html\">\n                        Can I Sue?\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/litigation\/legal-system\/civil-court-basics.html\">\n                        Civil Court Basics\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div>\n\n\n    <div class=\"popularDirectory\">\n        <div class=\"general-popular-directory \">\n            <div class=\"general-popular-directory-title\">\n                <h3>Attorney Directory<\/h3>\n            <\/div>\n            <ul>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/litigation-appeals\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">Litigation and Appeals Attorneys<\/a><\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn about your legal rights when oil change, tire, or brake shops cause damage to your vehicle. FindLaw explains your options.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":368853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":["External Links","Alt Text for All Images","Category Assigned"]},"categories":[2803],"tags":[],"state_laws_tags":[],"flmsa":[],"class_list":["post-368933","page","type-page","status-publish","hentry","category-litigation"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=368933"}],"version-history":[{"count":3,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368933\/revisions"}],"predecessor-version":[{"id":397243,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368933\/revisions\/397243"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/368853"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=368933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=368933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=368933"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=368933"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=368933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}