{"id":369285,"date":"2019-10-24T08:32:08","date_gmt":"2019-10-24T13:32:08","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/realestate\/landlord-tenant-law\/what-happens-when-a-landlord-is-unresponsive.html"},"modified":"2026-09-30T00:14:00","modified_gmt":"2026-09-30T05:14:00","slug":"what-happens-when-a-landlord-is-unresponsive","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/what-happens-when-a-landlord-is-unresponsive.html","title":{"rendered":"What Happens if My Landlord Is Unresponsive?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-28f84493 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">What Happens if My Landlord Is Unresponsive?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/natalie-moritz\/\">Natalie Moritz<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/robert-rafii-esq\/\">Robert Rafii, Esq.<\/a>\n                | Last updated\n        <time>\n                            September 30, 2026\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <ul>\n<li>An unresponsive landlord can leave tenants stuck with unsafe or unlivable conditions, but the law gives renters several ways to push for action.<\/li>\n<li>Tenants are entitled to a habitable home, and when a landlord ignores repair requests, renters can document the issue, contact local housing authorities, or use remedies like repair\u2011and\u2011deduct or rent withholding where allowed.<\/li>\n<li>If the problem continues, tenants may need legal help to enforce their rights and hold the landlord accountable.<\/li>\n<\/ul>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"fl-rich-text\">\n<p>A residential lease has two main parties: a landlord and a tenant. The landlord is usually the property owner. A property manager or <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/how-to-open-a-property-management-company.html\">property management company<\/a> may represent them. The tenant, or renter, is the party who will live in the rental property during the term of the tenancy.<\/p>\n<p>Each party has rights and responsibilities under landlord-tenant laws. For example, landlords must make certain repairs to the rental unit after becoming aware of problems. But when a landlord stops responding, tenants and their families can be left in unsafe conditions without any hope of a resolution. But just because your property manager is unresponsive doesn&#8217;t mean you&#8217;re out of options.<\/p>\n<p>This article guides you through what to do when your landlord won\u2019t respond, from documenting the problem to asserting state and local protections. You\u2019ll learn your rights, the steps you can take when repairs aren\u2019t being made, and when to <a href=\"https:\/\/lawyers.findlaw.com\/landlord-tenant\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">get legal help<\/a> if your landlord continues to ignore you.<\/p>\n<h2>Tenants Are Entitled to a Habitable Place To Live<\/h2>\n<p>One of the tenant&#8217;s rights is the right to a\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/what-is-the-implied-warranty-of-habitability.html\">habitable place to live<\/a>. A &#8220;habitable&#8221; home is a home that is free from:<\/p>\n<ul>\n<li>Dangerous conditions<\/li>\n<li>Substantial infestation<\/li>\n<li>Other problems that make the rental premises unlivable<\/li>\n<\/ul>\n<p>One of the <a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/the-legal-standard-for-repairs-warranty-of-habitability.html\">landlord&#8217;s duties is to make needed repairs<\/a>. They must perform necessary maintenance to keep the property habitable and compliant with housing codes. Even if the rental agreement doesn&#8217;t require certain upkeep, it still applies.<\/p>\n<p>Local government and housing code enforcement agencies can compel landlords to make certain repairs. If a landlord fails to <a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/is-my-landlord-responsible-for-repairs.html\">make necessary repairs<\/a> or otherwise retaliates by threatening eviction, you may be able to report them to your state&#8217;s department of housing.<\/p>\n<p>Examples of issues that can make a home uninhabitable (which vary by state and locality) include:<\/p>\n<ul>\n<li>Lack of running water<\/li>\n<li>Unsafe wiring<\/li>\n<li>Holes in floors or stairs<\/li>\n<li>Broken locks<\/li>\n<li>Rats or cockroach infestation<\/li>\n<li>Structural deficiencies (like falling beams or an unsafe roof)<\/li>\n<\/ul>\n<p>Habitability is an\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/consumer-transactions\/what-is-an-implied-warranty-.html\">implied warranty<\/a>, meaning the landlord has a legal duty to maintain the standards of habitability. This is true no matter what your lease agreement says. When your rental \u2014 whether it is a house or an apartment \u2014 becomes uninhabitable, you should immediately notify your landlord and ask for repairs.<\/p>\n<p>An unresponsive landlord might mean you may need to follow up a few times. But you might think, &#8220;My landlord keeps ignoring my phone calls!&#8221; In these situations, you may need to <a href=\"https:\/\/www.findlaw.com\/hirealawyer\/choosing-the-right-lawyer\/landlord-tenant-law.html\">take legal action<\/a>.<\/p>\n<hr \/>\n<p>You have a legal right to a safe, habitable rental home. Don&#8217;t let your requests for necessary repairs go unanswered. If your landlord won\u2019t respond or refuses to make repairs, an attorney can step in to assert your rights. <a href=\"https:\/\/lawyers.findlaw.com\/landlord-tenant\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">Find local legal help.<\/a><\/p>\n<hr \/>\n<h2>Steps To Take When a Landlord Refuses To Make Repairs<\/h2>\n<p>If your landlord refuses to\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/repairs-maintenance.html\">make repairs or perform necessary maintenance<\/a>\u00a0in a timely manner, you can take a few steps to encourage your landlord to act.<\/p>\n<p>First, inform your landlord that you know your rights and that the rental&#8217;s current condition violates habitability standards.<\/p>\n<p>Next, review your\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/legal-help-resources\/state-property-real-estate-laws.html\">state and local laws<\/a> to determine your next steps, which could include:<\/p>\n<ul>\n<li><b>Repair and Deduct:<\/b> Hire an outside party to fix the problem, then <a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/how-does-a-tenant-use-repair-and-deduct.html\">deduct the cost<\/a> from your next rent payment.<\/li>\n<li><b>Contact the Local Housing Authorities:\u00a0<\/b>If the issue violates the state or local housing code, contact local housing authorities for an inspection and report. Housing officials could then order your landlord to fix the problem.<\/li>\n<li><b>Reduce or Withhold Rent:<\/b> You could withhold or reduce rent payments until your landlord fixes the problem. Note: You must meet certain requirements before you can reduce or withhold rent, so take this step cautiously. Some states require you to place withheld rent in an <a href=\"https:\/\/www.findlaw.com\/realestate\/buying-a-home\/escrow.html\">escrow account<\/a>.<\/li>\n<\/ul>\n<p>Take photos of the issue and document every attempt to contact your landlord. Save all contact information and keep a paper trail of all your actions concerning the repairs. Consider sending certified mail to prove your landlord received your complaint and knew about the problem. Ultimately, you may need to file an action in court <a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/get-legal-help-with-a-tenants-rights-issue.html\">with an attorney&#8217;s help<\/a>.<\/p>\n<h2>Protect Your Rights and Your Rental Home: Get Legal Help<\/h2>\n<p>You may need legal aid when your landlord refuses to make repairs or perform maintenance promptly. Issues affecting your home&#8217;s habitability could be considered material noncompliance.\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/what-is-material-noncompliance.html\">Material noncompliance<\/a> is essentially a breach of contract, and the landlord could be liable for damages. You and your family have a right to a rental home that is safe and sanitary.<\/p>\n<p>FindLaw\u2019s directory of\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/landlord-tenant\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">landlord-tenant lawyers<\/a> can get you started. Enter your city or ZIP code for a list of legal professionals in your area. Because state and local laws are relevant, your attorney should be licensed in the state where you live. Your search results will also show important details about prospective attorneys, like ratings, areas of practice, and whether they offer free consultations.<\/p>\n<\/div>\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g 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<fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    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          class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"fl-section-sidebar\"><div class=\"fl-editors-summary\" data-testid=\"fl-editors-summary\">\n    \n    <div class=\"fl-editors-summary-content\" data-testid=\"fl-editors-summary-content\">\n                    <h2>Can I Solve This on My Own or Do I Need an Attorney?<\/h2>\n                <div class=\"fl-editors-summary-content-main\" data-testid=\"fl-editors-summary-content-main\">\n            \n        <\/div>\n        <ul class=\"fl-list-style-none\">\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    A lawyer can formally notify a landlord through a demand letter that cites habitability laws, deadlines, and consequences\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Some tenant or neighbor disputes may need the help of local police\n\n                <\/li>\n                            <li data-testid=\"fl-editors-summary-content-item\">\n                    <i class=\"fa fa-check medium fl-editors-summary-content-item-icon\" aria-hidden=\"true\"><\/i>\n                    Complex real estate issues (such as construction defects or illegal landlord actions) may need the support of an attorney\n\n                <\/li>\n                    <\/ul>\n                    <div class=\"fl-editors-summary-content-description\" data-testid=\"fl-editors-summary-content-description\">\n                <p>Buying or selling a home, facing foreclosure, or landlord-tenant issues can benefit from legal expertise. An attorney can offer tailored advice and help prevent common mistakes.<\/p>\n\n            <\/div>\n                            <div class=\"fl-editors-summary-content-link fl-flex\" data-testid=\"fl-editors-summary-content-link\">\n                <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                <p class=\"find-attorney\"><a href=\"https:\/\/lawyers.findlaw.com\/real-estate-law\/#USER_GEO\/?fli=esum:FL43\" target=\"_blank\" rel=\"noopener\">Find a local attorney<\/a><\/p>\n\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"email-subscription\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                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