{"id":373292,"date":"2016-03-31T21:35:17","date_gmt":"2016-04-01T02:35:17","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/state\/indiana-law\/indiana-telemarketing-fraud-laws.html"},"modified":"2018-03-06T15:51:26","modified_gmt":"2018-03-06T20:51:26","slug":"indiana-telemarketing-fraud-laws","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/state\/indiana-law\/indiana-telemarketing-fraud-laws.html","title":{"rendered":"Indiana Telemarketing Fraud Laws"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Indiana Telemarketing Fraud Laws<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    <p><i>Created by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw&#8217;s team<\/a> of legal writers and editors<\/i><\/p>\n\n                | Last updated\n        <time>\n                            March 06, 2018\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>Telemarketing fraud is usually a federal crime prosecuted by the federal government because it&#8217;s typically committed across state lines. However, Indiana and other states also have <a href=\"https:\/\/www.findlaw.com\/criminal\/criminal-charges\/telemarketing-fraud.html\" target=\"_blank\">telemarketing fraud<\/a> laws in order to prosecute telemarketing fraud that occurs in their states. In Indiana, the Attorney General&#8217;s Office investigates telemarketing fraud. At the federal level, the FTC (<a href=\"http:\/\/www.ftc.gov\/\" target=\"_blank\" rel=\"noopener\">Federal Trade Commission<\/a>) is the agency responsible for investigating and prosecuting telemarketing fraud in the U.S.<\/p>\n<h2>Protecting Yourself from Telemarketing Fraud<\/h2>\n<p>The best way to stop telemarketing fraud is to take preventative steps to <a href=\"http:\/\/www.in.gov\/attorneygeneral\/files\/CPD_Fact_Sheet-telemarketing_fraud%281%29.pdf\" target=\"_blank\" rel=\"noopener\">protect yourself<\/a>. Some steps you can take are to:<\/p>\n<ol>\n<li>Register for the Indiana Do Not Call list <a href=\"http:\/\/www.in.gov\/attorneygeneral\/2445.htm\" target=\"_blank\" rel=\"noopener\">online<\/a> or call 1-888-834-9969<\/li>\n<li>File a complaint against Do Not Call violators <a href=\"http:\/\/www.in.gov\/attorneygeneral\/2433.htm\" target=\"_blank\" rel=\"noopener\">online<\/a> or at 1-888-834-9969<\/li>\n<li>Don\u2019t give out your personal information (for example, Social Security, bank account, or credit card numbers; the name of your spouse or pets; etc) to any unsolicited caller.<\/li>\n<li>Don\u2019t rush into buying anything by telephone. If a caller is pressuring you to buy, just hang up.<\/li>\n<li>If a caller wants you to pay over the phone by check or wire transfer, be extremely wary or hang up.<\/li>\n<li>Ask for a written contract, the cancellation policy, and the contact information of the telemarketer and company he or she represents.<\/li>\n<\/ol>\n<h2>Indiana Telemarketing Fraud Laws: Statutes<\/h2>\n<p>Details on Indiana&#8217;s main telemarketing laws are outlined in the table below.<\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"1\">\n<tbody><tr><td><p><b>Code Sections<\/b><\/p>\n<\/td>\n<td><p>Indiana Code, Title 24, Article 4.7: <a adhocenable=\"false\" href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-4-7-2-1.html\" target=\"_blank\" rel=\"noopener\">Telephone Solicitation of Consumers<\/a> and Article 5: <a adhocenable=\"false\" href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-0-5-0-1.html\" target=\"_blank\" rel=\"noopener\">Consumer Sales<\/a><\/p>\n<\/td>\n<\/tr><tr><td><p><b>What is Required or Prohibited?<\/b><\/p>\n<\/td>\n<td><p>Telemarketers must <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-10.html\" target=\"_blank\" rel=\"noopener\">register<\/a> with the Attorney General, if they offer items (such as precious metals, purchase incentive prizes or bonuses, timeshares, camping clubs, office equipment, etc) of $100 to $50,000 in value either from Indiana or to a consumer in Indiana.<\/p>\n<p>If telemarketers imply a potential buyer will receive a gift or prize, <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-13.html\" target=\"_blank\" rel=\"noopener\">when registering they must inform the Attorney General<\/a> of:<\/p>\n<ul>\n<li>A list of items offered and their value<\/li>\n<li>The price the telemarketer paid for the items<\/li>\n<li>How the buyer can get the item(s)<\/li>\n<li>The odds of winning, and<\/li>\n<li>All conditions for the buyer to receive the prize.<\/li>\n<\/ul>\n<p>If a telemarketer uses any misleading or deceptive statements in soliciting a sale or fails to deliver an item within four weeks, the <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-19.html\" target=\"_blank\" rel=\"noopener\">consumer can void the contract within 90 days<\/a> of the contract by sending the seller written notice. The seller must return all money paid and the consumer must make available for return any items he or she received.<\/p>\n<p><u>Do Not Call List<\/u><\/p>\n<p>Telemarketers are prohibited from calling a number registered on the most recent do not call list. However, this law <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-4-7-1-1.html\" target=\"_blank\" rel=\"noopener\">doesn&#8217;t apply<\/a> to some telephone solicitors whom the public may wish it did, including:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.findlaw.com\/bankruptcy\/debt-relief\/debt-collection-laws.html\">Debt collectors<\/a><\/li>\n<li>Tax-exempt charities that disclose the solicitor&#8217;s true name, and the name, address, and number of the charity<\/li>\n<li>Real estate agents or brokers when a sale isn&#8217;t complete and payment isn&#8217;t required<\/li>\n<li>Insurance agents about an insurance application or negotiating a policy for the insurer<\/li>\n<li>A newspaper soliciting sales of its paper, if the call is made by an employee or volunteer<\/li>\n<li>Calls updating information for a telephone directory<\/li>\n<li>Calls about transactions and contractual agreements already made, the consumer called the catalog, there was a prior business relationship, etc.<\/li>\n<\/ul>\n<p><u>Automatic Dialing Machines<\/u><\/p>\n<p>Telemarketers can&#8217;t use automatic dialing machines before <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-14-8.html\" target=\"_blank\" rel=\"noopener\">9 am or after 8 pm<\/a> in Indiana. The automatic device must also disconnect within 10 seconds of ending the call. If a human operator precedes the recorded message, he or she <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-14-7.html\" target=\"_blank\" rel=\"noopener\">must disclose<\/a> the company\u2019s name, purpose of the message, goods or services promoted, and if the call is to solicit funds. Automatic dialers can&#8217;t call hospitals, emergency services, police or fire departments, or mental health facilities.<\/p>\n<\/td>\n<\/tr><tr><td><p><b>Penalty<\/b><\/p>\n<\/td>\n<td><p>Telemarketers who break the law can be penalized both criminally and civilly. Also, failure to comply with the telephone solicitation laws is a \u201cdeceptive act\u201d under the Indiana <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/\" target=\"_blank\" rel=\"noopener\">Deceptive Consumer Sales Act<\/a> and telemarketers are subject to those penalties as well.<\/p>\n<p><u>Criminal Penalties<\/u><\/p>\n<ul>\n<li>Telemarketers who <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-22.html\" target=\"_blank\" rel=\"noopener\">fail to comply with registration requirements<\/a>, including statements, disclosures, and filings, commit a Level 6 felony. The sentencing range for a Level 6 felony is 6 months to 2.5 years <a href=\"http:\/\/www.in.gov\/legislative\/ic\/2010\/title35\/ar50\/ch2.html\" target=\"_blank\" rel=\"noopener\">in jail and a fine<\/a> up to $10,000.<\/li>\n<li>A telemarketer who <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-25.html\" target=\"_blank\" rel=\"noopener\">intentionally blocks his or her number<\/a> or other identity information when attempting a sales call has committed a Class B misdemeanor. With a prior conviction for this, it\u2019s a Class A misdemeanor, punishable by up to 1-year <a href=\"http:\/\/www.in.gov\/legislative\/ic\/2010\/title35\/ar50\/ch3.pdf\" target=\"_blank\" rel=\"noopener\">incarceration and a fine<\/a> of up to $5,000. Whereas a Class B misdemeanor can result in up to 180 days in jail and a fine of $1,000 or less.<\/li>\n<li>If an automatic dialer fails to comply with the law, it&#8217;s a Class C misdemeanor, which can be punished with up to 60 days in jail and up to a $500 fine.<\/li>\n<\/ul>\n<p><u>Civil Penalties<\/u><\/p>\n<p>When telemarketers don&#8217;t comply with registration requirements, consumers can <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-18.html\" target=\"_blank\" rel=\"noopener\">cancel any contracts with them<\/a>. Additionally, the local court can issue a legal <a href=\"https:\/\/dictionary.findlaw.com\/definition\/injunction.html\" target=\"_blank\" rel=\"noopener\">injunction<\/a> to stop the telemarketers and automatic dialer operators from committing further violations.<\/p>\n<\/td>\n<\/tr><tr><td><p><b>Civil Case<\/b><\/p>\n<\/td>\n<td><p>Consumers who are harmed by telemarketing fraud can sue in civil court for their damages, including <a href=\"https:\/\/codes.findlaw.com\/in\/title-24-trade-regulation\/in-code-sect-24-5-12-20.html\" target=\"_blank\" rel=\"noopener\">actual losses, attorney&#8217;s fees, and court costs<\/a>.<\/p>\n<\/td>\n<\/tr><\/tbody><\/table>\n<p><b><i>Note:<\/i><\/b><i> Laws change constantly &#8212; it&#8217;s important to<\/i> <i>verify the state laws that you are researching<\/i>.<\/p>\n<h2>Get Legal Help with Your Telemarketing Fraud Case in Indiana<\/h2>\n<p>There are plenty of reasons why getting an unsolicited phone call from a marketer could be legitimate, but you want to make sure you follow the law. If you&#8217;ve been charged with telemarketing fraud in Indiana, protect your interests by working with an experienced <a href=\"https:\/\/lawyers.findlaw.com\/criminal-law\/indiana\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">criminal defense attorney<\/a> familiar with these laws.<\/p>\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                  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11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action 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