{"id":4559,"date":"2016-04-04T10:47:33","date_gmt":"2016-04-04T15:47:33","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/smallbusiness\/business-operations\/emarketing.html"},"modified":"2024-06-06T02:19:37","modified_gmt":"2024-06-06T07:19:37","slug":"emarketing","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/emarketing.html","title":{"rendered":"Email Marketing Guide for Small Business Owners"},"content":{"rendered":"\n<div class=\"fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30  wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-section-main fl-page-articles fl-section-main fl-section-main-full-width\">\n        <h1 class=\"fl-no-margin-top\">Email Marketing Guide for Small Business Owners<\/h1>\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/lisa-burden-j-d\/\">Lisa Burden, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/susan-richmond-esq\/\">Susan Mills Richmond, Esq.<\/a>\n                | Last updated\n        <time>\n                            June 06, 2024\n                    <\/time>\n    <\/div>\n\n            <div class=\"fl-gutenberg-byline-editorial-note fl-text-sm\">\n            <p>Editorial Note: We earn a commission from affiliate partner links on FindLaw. Commissions do not affect the editorial integrity of our legal content.<\/p>\n\n        <\/div>\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n<p>Email marketing is a valuable tool for small business owners. It&#8217;s a cost-effective way to reach customers directly. It can attract new customers, retain existing customers, and build brand recognition. Email marketing involves sending promotional or commercial messages to your target audience through the internet.<\/p>\r\n<h2>Return on Investment (ROI)<\/h2>\r\n<p>Email marketing statistics show a strong return on investment (ROI). For every $1 spent on email marketing,\u00a0<a href=\"https:\/\/ecosend.io\/blog\/why-email-marketing-is-a-major-growth-hack-for-2024\" target=\"_blank\" rel=\"noopener\">approximately $40.00 is made in return<\/a>. In comparison, search engine optimization (SEO) has a $22.24 ROI.\u00a0<a href=\"https:\/\/ecosend.io\/blog\/why-email-marketing-is-a-major-growth-hack-for-2024#:~:text=Separate%20data%20from%20Neil%20Patel%20showed%20that%20for%20every%20%241%20spent%2C%20the%20average%20ROI%20across%20varying%20marketing%20channels%20is%20as%20follows%3A\" target=\"_blank\" rel=\"noopener\">Keyword ad sales have a $17 ROI.<\/a><\/p>\r\n<p>Email marketing also has high engagement rates. Response rates on email marketing are generally in the 20% range, depending on the industry and format, according to\u00a0<a href=\"https:\/\/econsultancy.com\/blog\/65034-what-is-a-decent-email-marketing-response-rate\/\" target=\"_blank\" rel=\"noopener\">email marketing data compiled by eConsultancy<\/a>.<\/p>\r\n<h2>Cost<\/h2>\r\n<p>Email marketing campaigns don&#8217;t have to be expensive. Sending a typical email costs only a few cents per message compared to traditional direct mail, which costs $1 or more per piece. Small and medium-sized companies can expect to pay anywhere from\u00a0<a href=\"https:\/\/marketingletter.com\/email\/email-marketing-costs\/\" target=\"_blank\" rel=\"noopener\">$10 to $1,500 a month<\/a>\u00a0for email marketing.<\/p>\r\n<p>It&#8217;s no surprise that email is one of the most popular content distribution channels. According to\u00a0<a href=\"https:\/\/emarsys.com\/press-release\/emarsys-survey-finds-smbs-quickly-adapting-omnichannel-paradigm-compete\/\" target=\"_blank\" rel=\"noopener\">Emarsys<\/a>, 81% of small businesses rely on email marketing as their primary customer acquisition channel. Of all small businesses, 80% use it for customer retention.<\/p>\r\n<p>Several different types of emails are used in marketing.<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/www.mailmodo.com\/guides\/transactional-email\/\" target=\"_blank\" rel=\"noopener\">Transactional emails<\/a>\u00a0are sent in response to customer actions on your website. They are often sent automatically. These automated emails include password reset emails, upsell emails, abandoned cart emails, account alert emails, etc.<\/li>\r\n<li><a href=\"https:\/\/www.mailmodo.com\/guides\/promotional-emails\/\" target=\"_blank\" rel=\"noopener\">Promotional emails<\/a>\u00a0are emails sent to increase sales and revenue. They notify customers about events, product launches, special offers, etc.<\/li>\r\n<li>Seasonal messages\u00a0notify customers about holiday specials and events.<\/li>\r\n<li>Discounts and coupon emails\u00a0provide incentives for immediate purchases.<\/li>\r\n<li>Newsletters\u00a0are regular emails that provide an opportunity to share news about your company or product on a regular basis.<\/li>\r\n<\/ul>\r\n<p>The following is a short guide on email marketing.<\/p>\r\n<p><b><i>We make business formation EASY.\u00a0<a href=\"https:\/\/legalzoomcominc.pxf.io\/c\/4851649\/2115288\/26746?subId1=emarketing-in-content\" rel=\"sponsored noopener\" data-cta=\"Biz LZ - LATL Callout\" data-cta-url=\"legalzoom.com\" target=\"_blank\">Click here to start your free LLC.<\/a><\/i><\/b><\/p>\r\n<h2>Building an Email List<\/h2>\r\n<p>The first step in small business email marketing is to develop a list of email subscribers.<\/p>\r\n<p>Creating a signup form and featuring it on different marketing channels, such as your blog, website, and social media, is an excellent way to build your list. Experts recommend setting up a sign-up form with\u00a0<a href=\"https:\/\/www.brevo.com\/blog\/double-opt-in\/\" target=\"_blank\" rel=\"noopener\">double opt-in<\/a>.<\/p>\r\n<p>Double opt-in means that new subscribers will get a confirmation email after they&#8217;ve submitted their email address. Double opt-in avoids deliverability issues stemming from typos in email addresses.<\/p>\r\n<p>When signing up on the website, you can also use timed pop-ups in addition to your signup form.<\/p>\r\n<h2>Build a Landing Page<\/h2>\r\n<p>Landing pages are pages on your website that prospects visit by following a link or a \u201ccall to action&quot; in an email or from one of your social media posts. Landing pages are used to get consumers to download an ebook, register for a webinar, etc.<\/p>\r\n<p>To add more subscribers to an existing list, experts suggest you host a contest or offer a coupon. Try offering a prize to new subscribers or a discount code for a purchase. Such an offer or activity provides people with an incentive to sign up for your email list. Experts say contests are particularly useful.<\/p>\r\n<p>Craft a strong \u201ccall to action&quot; (CTA). Explain the benefit the consumer will receive by providing their email address. The CTA persuades readers to do something. In this case, you want to craft a CTA encouraging consumers to submit their email address.<\/p>\r\n<h2>Email Design<\/h2>\r\n<p>Email marketing tools make it easy for you to create visually appealing emails. Most have easy-to-use drag-and-drop editors so that even beginners can design attractive emails.<\/p>\r\n<p>Use visually appealing imagery. Break up large blocks of text with images.<\/p>\r\n<p>Consider adding video to your emails. A Martech study indicates that adding videos to your emails can\u00a0<a href=\"https:\/\/martech.org\/adobe-mobile-video-views-rise-300-tablets-see-fastest-growth-highest-completion-rate\/\" target=\"_blank\" rel=\"noopener\">increase click-through rates by 300%<\/a>.<\/p>\r\n<p>Some companies offer a choice of either HTML or plain text. Response rates for HTML newsletters are generally far higher than for plain text, particularly since the graphics and colors tend to make the publications look far more professional. The downside is that HTML email is slower to download. Some email providers may screen out HTML emails or block the graphics.<\/p>\r\n<h2>Writing Effective Email Content<\/h2>\r\n<p>Email content is an important part of your email marketing campaign.<\/p>\r\n<p>Subject lines should be fairly short. Experts recommend using only 40 to 50 characters in the subject line. Personalization helps. Emails with\u00a0<a href=\"https:\/\/optinmonster.com\/101-email-subject-lines-your-subscribers-cant-resist\/#:~:text=Up%20on%20You!%E2%80%9D-,Personalized%20Email%20Subject%20Lines,to%20make%20personalized%20subject%20lines.\" target=\"_blank\" rel=\"noopener\">personalized subject lines<\/a>\u00a0boost open rates by approximately 10-14%.<\/p>\r\n<p>Email content should be short, dynamic, and easy to understand. Don&#8217;t use all caps or overuse exclamation points.<\/p>\r\n<p>Start with action-oriented verbs to grab your audience&#8217;s attention. Phrases like &quot;Discover the latest,&quot; &quot;Unlock your potential,&quot; or &quot;Transform your business&quot; inspire engagement.<\/p>\r\n<p>Many people view emails on mobile devices such as cell phones and tablets, which have smaller screens. Make sure your email content is optimized for mobile devices.<\/p>\r\n<p>Many studies suggest that email newsletters are read far more carefully when they offer information useful to the customers&#8217; lives rather than selling products and services. Include helpful tips, informative content, or early notification of special offers in your newsletter.<\/p>\r\n<p>Send welcome emails to new subscribers. A welcome email may be the most important email that a small business can send to new customers. Welcome emails often achieve the highest open rates for businesses.\u00a0<a href=\"https:\/\/www.oberlo.com\/blog\/email-marketing-statistics#:~:text=6.-,Welcome%20Emails%20Have%20a%20High%20Open%20Rate%C2%A0,-Open%20rates%20are\" target=\"_blank\" rel=\"noopener\">Welcome emails have an average open rate of 68.6%<\/a>, according to Oberlo.<\/p>\r\n<h2>Take Advantage of Demographic Information<\/h2>\r\n<p>One of the benefits of email marketing is the demographic information that customers provide when signing up for your email newsletter. Discovering who your customers really are\u2014age, gender, income, and special interests, for example\u2014can help you target your products and services to their needs. Eighty-three percent of consumers said they\u00a0<a href=\"https:\/\/backlinko.com\/email-marketing-stats\" target=\"_blank\" rel=\"noopener\">prefer hyper-personalized marketing messages<\/a>.<\/p>\r\n<p>For example, a small cosmetics brand catering to a niche market of eco-conscious consumers analyzes its email subscriber base. It discovers that a group of women aged 30-45 favor vegan and cruelty-free beauty products. The brand develops an email series titled &quot;Green Beauty for You,&quot; which includes personalized makeup recommendations and special offers based on each subscriber&#8217;s demographic information and past purchases.<\/p>\r\n<h2>Email Frequency<\/h2>\r\n<p>Be sure to consider the frequency with which consumers would like to receive brand emails. A study from Statista notes that\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/434649\/promotional-email-frequency-preference-usa-consumer\/\" target=\"_blank\" rel=\"noopener\">49%<\/a>\u00a0of consumers said that they would like to receive promotional emails from their favorite brands on a weekly basis.<\/p>\r\n<h2>Marketing Goals<\/h2>\r\n<p>Email marketing goals focus on email campaigns and provide a way to measure their success. Clear goals make it easy to determine a campaign&#8217;s effectiveness and adjust its performance.<\/p>\r\n<p>Goals should be SMART:<\/p>\r\n<ul>\r\n<li>Specific<\/li>\r\n<li>Measurable<\/li>\r\n<li>Achievable<\/li>\r\n<li>Relevant<\/li>\r\n<li>Timely<\/li>\r\n<\/ul>\r\n<p>Sample email marketing goals can include:<\/p>\r\n<ul>\r\n<li>Increase email open rates by 10% within six months<\/li>\r\n<li>Generate $8,000 in revenue within one year<\/li>\r\n<li>Grow the email list by 600 subscribers within a quarter<\/li>\r\n<\/ul>\r\n<h2>Monitoring Performance<\/h2>\r\n<p>Email engagement is one of the top metrics used to evaluate content performance. Marketers say they look at email engagement metrics such as open rates, click-through rates, and downloads to determine\u00a0<a href=\"https:\/\/backlinko.com\/email-marketing-stats\" target=\"_blank\" rel=\"noopener\">how successful a piece of content is<\/a>, more so than conversion rates and social media analytics.<\/p>\r\n<p>A\/B testing is a way to measure performance while the campaign is underway. Also known as split testing, it allows you to send different versions of your email to figure out which version performs better. A\/B testing helps you send targeted emails to maximize your open rate.<\/p>\r\n<p>For example, you can send your email list an email with two different subject lines. You send one version of your subject line to 25% of your list and the second version of your subject line to another 25%.<\/p>\r\n<p>Using an email performance tool, you can track the performance of both emails to see which performs better. Then, you send the email that performs the best to the remaining 50% of your list. Most email service providers offer A\/B testing tools.<\/p>\r\n<p>Of course, another metric is the unsubscribe rate. If the rate is high, you should tweak your email marketing campaign.<\/p>\r\n<h2>User Search Intent<\/h2>\r\n<p>Understanding and leveraging search intent in email marketing enables small businesses to create effective email campaigns. User search intent is playing an increasing role in email and content marketing.<\/p>\r\n<p>Search intent is the user&#8217;s reason for typing a particular query into a search engine. By analyzing intent, small businesses can tailor their email marketing strategies to line up with the interests and needs of their target audience.<\/p>\r\n<p>For instance, a small business may see a sizable portion of its target audience searching for solutions or products related to &quot;sustainable living.&quot; The business can leverage this insight by crafting email content that highlights its eco-friendly products or practices. This makes the content relevant and appealing to email recipients.<\/p>\r\n<p>Incorporating search intent into email content can transform generic campaigns into personalized messages that resonate with the recipient. This can generate higher open rates and better conversion rates.<\/p>\r\n<h2>Choosing an Email Marketing Platform<\/h2>\r\n<p>Email marketing service providers offer a number of email marketing tools and email marketing software that you can use to develop and execute your marketing plan\u2014even if you are a beginner. It doesn&#8217;t have to be expensive.<\/p>\r\n<p>Most email marketing platforms offer a free plan. Free plans generally have less functionality and fewer advanced features than paid plans. Some also offer a starter plan for small businesses. So, startups and small businesses have choices when selecting the best email marketing services for their campaigns.<\/p>\r\n<p>The best email platform for your small business will depend on your budget, goals, and the features you need for your email marketing. If you&#8217;re new to digital marketing, a service provider with a reputation for being beginner-friendly is also helpful.<\/p>\r\n<p>Below are some features you should consider when deciding on an email marketing platform.<\/p>\r\n<ul>\r\n<li>Is the platform cost-effective?<\/li>\r\n<li>How many emails can you send in a month before incurring additional charges?<\/li>\r\n<li>Can users create email campaigns through a visual, drag-and-drop email builder within the platform?<\/li>\r\n<li>Does the platform help you with list management?<\/li>\r\n<li>Does the platform help you with segmentation and personalization?<\/li>\r\n<li>Does it provide good customer support?<\/li>\r\n<li>Does it offer email templates?<\/li>\r\n<li>Does it provide an easy email editor?<\/li>\r\n<li>Does it offer email A\/B testing?<\/li>\r\n<li>Does it offer Customer Relationship Management (CRM) tools?<\/li>\r\n<li>Does it provide automation capabilities?<\/li>\r\n<\/ul>\r\n<p>Mailchimp and Constant Contact are two of the most popular choices. Other alternatives include Hubspot, Brevo (formerly Sendinblue), ActiveCampaign, MailerLite, GetResponse.<\/p>\r\n<h2>Legal Compliance<\/h2>\r\n<p>When engaging in email marketing, it&#8217;s important to follow\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/email-marketing-best-practices.html\">digital marketing laws<\/a>. Key legal requirements include:<\/p>\r\n<ul>\r\n<li>The\u00a0<a href=\"https:\/\/gdpr.eu\/what-is-gdpr\/?cn-reloaded=1\" target=\"_blank\" rel=\"noopener\">General Data Protection Regulation<\/a>\u00a0(GDPR) governs digital marketing in the European Union. It&#8217;s a 2018 law that protects personal data in the European Union. It applies to those who use, collect, or store the personal data of EU citizens. It&#8217;s been dubbed the \u201ctoughest privacy and data security law in the world.&quot;<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>The\u00a0<a href=\"https:\/\/www.findlaw.com\/consumer\/online-scams\/the-can-spam-act-trying-to-protect-consumers-from-unsolicited.html\">Controlling the Assault of Non-Solicited Pornography and Marketing Act<\/a>\u00a0(CAN-SPAM) is a U.S. federal law that mandates legal requirements for commercial emails. It includes requirements for sender identification, opt-out instructions, and truthful subject lines.<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>The\u00a0<a href=\"https:\/\/oag.ca.gov\/privacy\/ccpa\" target=\"_blank\" rel=\"noopener\">California Consumer Privacy Act<\/a>\u00a0(CCPA) covers California residents. Golden State residents have the right to know how and when their personal information is being handled, collected, and stored. It also grants consumers the right to ask that their data be deleted.<\/li>\r\n<\/ul>\r\n<p>Non-compliance with\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/marketing-and-advertising-laws.html\">marketing and advertising laws<\/a>\u00a0can lead to hefty fines and penalties.<\/p>\r\n<h2>Make Sure Your Email Marketing Efforts Are Compliant<\/h2>\r\n<p>Marketing and advertising practices are regulated by several laws, both federal and state. Make sure your email marketing campaigns are compliant with these laws. Follow best practices and speak with a\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/business-commercial-law\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">business and commercial law attorney<\/a>\u00a0licensed in your state.<\/p>\r\n<p>See FindLaw&#8217;s\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/internet-and-e-commerce.html\">Internet and E-Commerce<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/marketing-and-advertising-laws.html\">Marketing and Advertising Laws<\/a>\u00a0sections to learn more.<\/p>\r\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3423\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"\/>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n    <\/div>\n    <span class=\"was-this-helpful__taken-action fl-text-sm-bold\"><\/span>\n    <div class=\"was-this-helpful__feedback-container\">\n        <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n            <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n        <\/div>\n        <form class=\"was-this-helpful__feedback-form\">\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--positive\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this helpful?<\/legend>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Solved my problem\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--solved-problem\"\n                        >Solved my problem<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__feedback was-this-helpful__feedback--negative\">\n                <fieldset>\n                    <legend class=\"was-this-helpful__feedback-form-title\" tabindex=\"0\">Why was this not helpful?<\/legend>\n                    <div class=\"was-this-helpful__choose-option-message\" role=\"status\">\n                        <p class=\"was-this-helpful__choose-option-message-text\"><\/p>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--missing-info\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Missing Information\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--missing-info\"\n                        >Missing the information I need<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--complicated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n            <\/div>\n            <div class=\"was-this-helpful__form-buttons-container\">\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--positive at-feedback-submit fl-button secondary\"\n                    type=\"submit\"\n                >\n                    <span class=\"fl-button-content\">Submit<\/span>\n                    <i\n                        class=\"fa fa-angle-right medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n                <button\n                    class=\"was-this-helpful__feedback-button was-this-helpful__feedback-button--cancel fl-button primary disabled\"\n                    type=\"reset\"\n                >\n                    <span class=\"fl-button-content\">Cancel<\/span>\n                    <i\n                        class=\"fa fa-times-circle medium\"\n                        aria-hidden=\"true\"\n                    ><\/i>\n                <\/button>\n            <\/div>\n        <\/form>\n    <\/div>\n    <div class=\"was-this-helpful__thank-you-message\" role=\"status\">\n        <i class=\"was-this-helpful__thank-you-message-icon fa fa-check\"><\/i>\n        <p class=\"was-this-helpful__thank-you-message-text\" aria-live=\"polite\"><\/p>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n    \n    <div class=\" fl-section-sidebar  \">\n        <div class=\"generalCard\">\n            <div class=\"disclaimer--newLegalZoom general-card--newLegalZoom__disclaimer fl-text-sm\">\n            <p>FindLaw will earn a commission if you purchase business formation products through these affiliate links.<\/p>\n        <\/div>\n        <div class=\"general-card general-card--newLegalZoom\">\n        <div class=\"general-card__header\">\n            <div class=\"general-card__header-image-container\">\n                <img decoding=\"async\" loading=\"lazy\" class=\"general-card__header-image--newLegalZoomText\"\n                     src=\"\/wp-content\/themes\/ability-law\/resources\/images\/legal-zoom\/legal_zoom_text.png\"\n                     alt=\"\">\n                <img decoding=\"async\" loading=\"lazy\" class=\"general-card__header-image--newLegalZoom\"\n                     src=\"\/wp-content\/themes\/ability-law\/resources\/images\/legal-zoom\/legal_zoom.png\"\n                     alt=\"\">\n            <\/div>\n            <span class=\"general-card__header-title fl-text\"><p>Meet FindLaw&#8217;s <b>trusted partner LegalZoom<\/b>, an industry leader in online business formations<\/p>\n<\/span>\n        <\/div>\n        <div class=\"general-card__body\">\n            <div class=\"text section\">\n                <div class=\"cmp-text\">\n                    <h2 class=\"general-card__h2--newLegalZoom fl-h3-landing\">Kickstart your LLC in minutes!<\/h2>\n                    <div>\n                        <p><p>Join the millions who launched their businesses with LegalZoom.<\/p>\n<p><b>LLC plans start at $0 + state fees.<\/b><\/p><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"general-card__footer\">\n            <a class=\"general-card__footer-link fl-text-lg diy-biz-affiliate\" data-cta-url=\"legalzoom.com\" data-cta=\"Biz LZ - LATL ESum\" target=\"_blank\" rel=\"sponsored noopener\" href=\"https:\/\/legalzoomcominc.pxf.io\/c\/4851649\/2115288\/26746?subId1=emarketing-esum\">\n                <p class=\"general-card__footer-link-text fl-no-margin fl-text-lg-medium\">Get started<\/p>\n                <i class=\"general-card__footer-link-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i>\n            <\/a>\n        <\/div>\n    <\/div>\n    <div class=\"general-card--newLegalZoom__bottom\">\n        <p>Prefer to work with a lawyer?<\/p>\n<p><a href=\"https:\/\/lawyers.findlaw.com\/business-organizations\/?fli=latl_biz:dir:lz_esum\" target=\"_blank\" rel=\"noopener\">Find one right now.<\/a><\/p>\n\n    <\/div>\n<\/div>\n\n<div class=\"email-subscription fl-mb30\">\n    <div class=\"email-subscription-header\">\n        <div class=\"email-subscription-header-content\">\n            <h3 class=\"fl-callout-sm fl-no-margin\">Stay Up-to-Date With How the Law Affects Your Life<\/h3>\n        <\/div>\n        <div class=\"email-subscription-header-image fl-flex fl-items-end\">\n            <img decoding=\"async\"\n                src=\"https://www.findlaw.com/static/c/images\/images\/w_1200,c_limit,dpr_auto\/f_auto,q_auto:eco\/v1745902396\/ability-law\/wp-prod\/general-components-subscribe-module-Image-subscribeModule_1\/general-components-subscribe-module-Image-subscribeModule_1.png?_i=AA\"\n                alt=\"\"\n                loading=\"lazy\"\n            \/>\n        <\/div>\n    <\/div>\n\n    <div class=\"email-subscription-content fl-flex fl-flex-wrap\">\n        <div class=\"email-subscription-content-text fl-mb25\">\n            <h4 class=\"fl-no-margin\">Enter your email address to subscribe<\/h4>\n        <\/div>\n\n        <form class=\"email-subscription-content-form\">\n            <input type=\"hidden\" name=\"distributionList\" value=\"latl\" \/>\n            <label for=\"email-subscription-content-form-group-input\" class=\"fl-text-sm-bold\">Email (Required)<\/label>\n            <div class=\"email-subscription-content-form-group\">\n                <input id=\"email-subscription-content-form-group-input\" name=\"email\" autocomplete=\"email\"\/>\n                <button type=\"submit\" aria-label=\"Submit\">\n                    <i class=\"fa fa-angle-right\" aria-hidden=\"true\"><\/i>\n                <\/button>\n            <\/div>\n            <p class=\"email-subscription-content-form-success subscribe-success-message fl-text-sm-bold\" aria-hidden=\"true\" role=\"status\">Thank you for subscribing!<\/p>\n            <p class=\"email-subscription-content-form-error subscribe-error-message fl-text-sm-bold\" role=\"alert\" aria-hidden=\"true\"><\/p>\n\n            <div id=\"email-subscription-content-form-recaptcha\" class=\"email-subscription-content-form-recaptcha subscribe-recaptcha\"\n                data-sitekey=\"0x4AAAAAAABGBEkK9kEeKxO-\"><\/div>\n        <\/form>\n\n        <div class=\"email-subscription-content-footer fl-text-sm\">\n            <p><a href=\"https:\/\/newsletters.findlaw.com\/\" target=\"_blank\" rel=\"noopener\">Learn more about FindLaw\u2019s newsletters<\/a>, including our terms of use and privacy policy.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n<div class=\"general-list\">\n    <h3>Helpful Links<\/h3>\n    <ul class=\"fl-list fl-no-margin\">\n                                    <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business.html\">\n                        Starting a Business\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-taxes.html\">\n                        Business Tax Law\n                    <\/a>\n                <\/li>\n                                                <li class=\"fl-list-item fl-flex\">\n                    <i class=\"fa fa-angle-right medium\" aria-hidden=\"true\"><\/i>\n                    <a class=\"fl-list-item-link\" href=\"https:\/\/www.findlaw.com\/smallbusiness\/closing-a-business.html\">\n                        Closing a Business\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div>\n\n    <div class=\"popularDirectory\">\n        <div class=\"general-popular-directory \">\n            <div class=\"general-popular-directory-title\">\n                <h3>Attorney Directory<\/h3>\n            <\/div>\n            <ul>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/business-commercial-law\/\" target=\"_blank\" rel=\"noopener\">Business &#038; Commercial Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/auto-dealer-fraud\/\" target=\"_blank\" rel=\"noopener\">Auto Dealer Fraud Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/consumer-protection\/\" target=\"_blank\" rel=\"noopener\">Consumer Protection Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/contracts\/\" target=\"_blank\" rel=\"noopener\">Contracts Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/franchising\/\" target=\"_blank\" rel=\"noopener\">Franchising Lawyers<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/business-organizations\/\" target=\"_blank\" rel=\"noopener\">Business Organization Attorneys<\/a><\/li>\n                                    <li><a href=\"https:\/\/lawyers.findlaw.com\/banking-finance-law\/\" target=\"_blank\" rel=\"noopener\">Banking &#038; Finance Lawyers<\/a><\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n\n\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Email marketing costs pennies per message. Yet, it can produce a strong return on investment. Learn more with FindLaw.<\/p>\n","protected":false},"author":41135,"featured_media":0,"parent":4533,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"app\/Http\/Controllers\/Templates\/ArticleWithBreadcrumbsController.php","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_autodraft_ids":[],"_cloudinary_featured_overwrite":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[2],"tags":[9],"state_laws_tags":[],"flmsa":[],"class_list":["post-4559","page","type-page","status-publish","hentry","category-smallbusiness","tag-aff-llc"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/4559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/users\/41135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/comments?post=4559"}],"version-history":[{"count":0,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/4559\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/pages\/4533"}],"wp:attachment":[{"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/media?parent=4559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/categories?post=4559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/tags?post=4559"},{"taxonomy":"state_laws_tags","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/state_laws_tags?post=4559"},{"taxonomy":"flmsa","embeddable":true,"href":"https:\/\/www.findlaw.com\/law-api\/wp-json\/wp\/v2\/flmsa?post=4559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}