{"id":4670,"date":"2016-04-04T10:47:37","date_gmt":"2016-04-04T15:47:37","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/smallbusiness\/employment-law-and-human-resources\/best-practices-for-employers-in-a-hiring-interview.html"},"modified":"2024-05-01T04:38:00","modified_gmt":"2024-05-01T09:38:00","slug":"best-practices-for-employers-in-a-hiring-interview","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/best-practices-for-employers-in-a-hiring-interview.html","title":{"rendered":"Best Practices for Employers in a Hiring Interview"},"content":{"rendered":"\n<div class=\"fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30  wp-container-core-columns-is-layout-8f761849 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-section-main fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Avoiding Discrimination and Illegal Questions in Job Interviews<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/susan-buckner-j-d\/\">Susan Buckner, J.D.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/susan-richmond-esq\/\">Susan Mills Richmond, Esq.<\/a>\n                | Last updated\n        <time>\n                            May 01, 2024\n                    <\/time>\n    <\/div>\n\n            <div class=\"fl-gutenberg-byline-editorial-note fl-text-sm\">\n            <p>Editorial Note: We earn a commission from affiliate partner links on FindLaw. Commissions do not affect the editorial integrity of our legal content.<\/p>\n\n        <\/div>\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>Hiring discrimination occurs when an employer treats a job applicant unfavorably due to protected characteristics like race, religion, age, or disability. Prohibited interview questions involve the applicant\u2019s national origins, citizenship, gender identity, or criminal history before a conditional job offer.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<p>When <span data-term-id=\"27972455\">small business<\/span><span data-term-id=\"27972455\"> owners<\/span> sit down with a <span data-term-id=\"27972505\">prospective employee<\/span>, they want to know more about their potential <span data-term-id=\"27972465\">new hire<\/span>. <span data-term-id=\"27972441\">Small businesses<\/span> are more close-knit than big, impersonal corporations, and it&#8217;s natural to want more information about a new worker. You would like to know if this person will fit in with your <span data-term-id=\"27972485\">current employees<\/span> and you&#8217;re genuinely interested in their background.<\/p>\n<p>But, employers must be careful about asking the wrong questions during a hiring interview. The <span data-term-id=\"27972461\">interview process<\/span> is only for screening <span data-term-id=\"27972477\">job candidates<\/span> and filling <span data-term-id=\"27972476\">open positions<\/span>. You must avoid asking discriminatory or biased questions, even with no such intentions.<\/p>\n<p>This article discusses what <span data-term-id=\"27972507\">job <\/span><span data-term-id=\"27972447\">interview<\/span><span data-term-id=\"27972447\"> questions<\/span> you can ask and which should wait until you&#8217;ve made a job offer and begun <span data-term-id=\"27972463\">onboarding<\/span>.<\/p>\n<p><strong>Please visit FindLaw&#8217;s <\/strong><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/the-hiring-process.html\" target=\"_blank\" rel=\"noopener\"><strong><span data-term-id=\"27972451\">Hiring Process<\/span><\/strong><\/a><strong> section for more information about the <span data-term-id=\"27972451\">hiring process<\/span>.<\/strong><\/p>\n<h2><strong>Things You Can&#8217;t Ask And What to Ask Instead<\/strong><\/h2>\n<p>State and federal laws protect <span data-term-id=\"27972495\">job applicants<\/span> from hiring discrimination. Laws also protect applicants&#8217; privacy about their health, past work history, and lifestyle. But, employers need some of this information to make <span data-term-id=\"27972475\">hiring decisions<\/span>. You owe it to yourself and your other workers to hire the most <span data-term-id=\"27972484\">qualified candidates<\/span> for your workplace.<\/p>\n<p>The <a href=\"https:\/\/www.eeoc.gov\/employers\/small-business\/3-im-recruiting-hiring-or-promoting-employees\" target=\"_blank\" rel=\"noopener\"><strong>Equal Employment Opportunity Commission<\/strong><\/a> (EEOC) enforces all workplace discrimination laws. It offers guidance for <span data-term-id=\"27972486\">hiring managers<\/span> who need to interview new workers but want to avoid asking the wrong questions or even the <span data-term-id=\"27972508\">right questions<\/span> in the wrong way. In general, as long as you stick to the job itself and refrain from asking the <span data-term-id=\"27972505\">prospective employee<\/span> for information you can get elsewhere, you should be fine.<\/p>\n<p>These are some of the more common areas where interviewers get into trouble.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/employment\/employment-discrimination\/religion-in-the-workplace.html\" target=\"_blank\" rel=\"noopener\"><strong>Religion<\/strong><\/a><strong>:<\/strong> You may not ask about a <span data-term-id=\"27972493\">potential employee<\/span>&#8216;s religious affiliation. You may ask if they are available for the hours offered or for all work hours. Beware of saying things like, &#8220;We expect all our employees to be 100% available,&#8221; since that may sound like you won&#8217;t give time off for religious observances. If you want workers to be available for weekend shifts, you can ask if they can work &#8220;weekends,&#8221; as long as the question is asked of all applicants and the employer is prepared to provide \u201creasonable accommodation\u201d for religious practices unless it causes undue hardship.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/employment\/employment-discrimination\/facts-about-race-color-discrimination.html\" target=\"_blank\" rel=\"noopener\"><strong>Race, ethnicity, or national origin<\/strong><\/a><strong>: <\/strong>Casually asking &#8220;Where are you from?&#8221; is polite small talk anywhere else. In the hiring interview, it is impermissible. You may not ask questions that might suggest a bias for or against anyone from a particular area, race, or ethnicity. If you are curious about their origin, wait until after you&#8217;ve hired them.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/employment\/employment-discrimination\/employment-discrimination-against-immigrants-overview.html\" target=\"_blank\" rel=\"noopener\"><strong>Citizenship<\/strong><\/a><strong>:<\/strong> Although you can ask if the applicant is legally authorized to work in the U.S., you should not ask, &#8220;Are you here legally?&#8221; You may not use the I-9 Proof of <span data-term-id=\"27972488\">Eligibility<\/span> form until after hiring. Again, keep your focus on hiring the <span data-term-id=\"27972496\">right candidates<\/span>.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/employment\/employment-discrimination\/age-discrimination-in-employment.html\" target=\"_blank\" rel=\"noopener\"><strong>Age<\/strong><\/a><strong>:<\/strong> The Age Discrimination in Employment Act (ADEA) bans discrimination against workers over 40. Business owners may not realize they&#8217;re discriminating when they say, &#8220;We&#8217;re a <span data-term-id=\"27972479\">startup<\/span>, and we have a lot of younger workers. Is that a problem?&#8221; You may see it as a description of your <span data-term-id=\"27972457\">company culture<\/span>; your applicant may see you as biased against older workers. Other things to avoid: &#8220;Are you comfortable with using computers?&#8221; or &#8220;Can you take orders from younger managers?&#8221;<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/employment\/employment-discrimination\/disability-discrimination-and-the-law.html\" target=\"_blank\" rel=\"noopener\"><strong>Disability<\/strong><\/a><strong>: <\/strong>Under the Americans with Disabilities Act (ADA), you may not ask any <span data-term-id=\"27972493\">potential employee<\/span> if they have a disability even if the disability is obvious (such as a wheelchair). But, your <span data-term-id=\"27972453\">job description<\/span> must contain all &#8220;essential job functions&#8221; in <span data-term-id=\"27972474\">job postings<\/span>.<\/p>\n<p><strong><a href=\"https:\/\/www.findlaw.com\/employment\/hiring-process\/salary-history-bans-by-state-know-your-rights-and-protections.html\">Salary History<\/a>:<\/strong> Many states have salary history bans in which employers are prohibited from asking about salary history in an effort to close gender and racial wage gaps.<\/p>\n<p><strong><a href=\"https:\/\/www.findlaw.com\/employment\/hiring-process\/ban-the-box-laws-by-state.html\">Criminal History<\/a>: <\/strong>Fair Chance and \u2018Ban the Box\u2019 laws prohibit employers from asking about criminal history on <span data-term-id=\"27972495\">job applications<\/span>. Often these laws allow questions about prior convictions only after an interview or conditional job offer.<\/p>\n<h2><strong>Don&#8217;t Ask<\/strong><\/h2>\n<p>Some things you may not ask about under any circumstances:<\/p>\n<ul>\n<li>\n<p><strong>Sexual Orientation or Gender Identity:<\/strong> If the employee volunteers their gender and preferred pronouns, you should use those without comment.<\/p>\n<\/li>\n<li>\n<p><strong>Physical Traits or Conditions:<\/strong> Their weight, health, or other physical conditions.<\/p>\n<\/li>\n<li>\n<p><strong>Criminal Convictions: <\/strong>If they were ever arrested or convicted of any crime. The EEOC discourages asking about arrests because it can have a disparate impact. Many states allow these questions and <span data-term-id=\"27972499\">background checks<\/span> only after a conditional offer of employment.<\/p>\n<\/li>\n<li>\n<p><strong>History of Alcohol or Substance Abuse:<\/strong> Most states allow employers to perform drug and alcohol testing after an offer of employment. The EEOC considers alcoholism and some forms of substance abuse to be disabilities.<\/p>\n<\/li>\n<li>\n<p><strong>Salary History:<\/strong> Some states and cities have salary history bans, meaning you may not ask about it, and former employers will not tell you what a worker was making. In these states, questions on salary history should not appear on the <span data-term-id=\"27972495\">job application<\/span>.<\/p>\n<\/li>\n<\/ul>\n<p>Sometimes, you can ask questions that seem to expose you to liability but actually don&#8217;t. If your company has an anti-nepotism policy (meaning they do not <span data-term-id=\"27972494\">hire employees<\/span> if relatives already work for the company), you may ask if the candidate has any &#8220;relatives&#8221; who work there.<\/p>\n<p>If the applicant volunteers the information above, they have not broken the law. The interviewer should stick to the job issues and continue the interview. There is time to learn about the <span data-term-id=\"27972459\">new employees<\/span> after they start work.<\/p>\n<h2><strong>Other Things to Avoid and Things You Can Say Instead<\/strong><\/h2>\n<p>Many <span data-term-id=\"27972489\">job seekers<\/span> know about the lists of prepared questions <span data-term-id=\"27972503\">HR professionals<\/span> use to screen employees. That does not make these lists a bad thing. They can help keep your interview on track and focused on the candidate&#8217;s <span data-term-id=\"27972490\">work experience<\/span> and knowledge of the job requirements. In general, think of an interview as a formal party. If you wouldn&#8217;t ask a question at a dinner party, don&#8217;t ask it during a <span data-term-id=\"27972507\">job interview<\/span>.<\/p>\n<h3><strong>Perilous Promises<\/strong><\/h3>\n<p>In today&#8217;s online workplace, with employees having many job options, some <span data-term-id=\"27972506\">HR managers<\/span> can try too hard to make a <span data-term-id=\"27972498\">job opening<\/span> seem attractive. Promises during the <span data-term-id=\"27972480\">recruitment process<\/span> can be an easy way to attract <span data-term-id=\"27972500\">top talent<\/span>, but they can also be a quick way to litigation if the promises don&#8217;t pan out.<\/p>\n<p>Things to avoid when courting or interviewing an applicant include:<\/p>\n<ul>\n<li>\n<p><strong>Promises about job security. <\/strong>You never <span data-term-id=\"27972483\">know how<\/span> an applicant will work out or how the job will go. Never say anything the applicant could construe as a guarantee of long-term employment, even if that&#8217;s what everyone wants.<\/p>\n<\/li>\n<li>\n<p><strong>Misstatements about the job position, salary, or duties. <\/strong>Applicants do their research nowadays, and information about your company and the job is available on <span data-term-id=\"27972491\">job boards<\/span>. If they apply for a position at a specific salary and you offer something different, they&#8217;re likely to walk out \u2014 and leave an unflattering review on your <span data-term-id=\"27972478\">social media<\/span>.<\/p>\n<\/li>\n<li>\n<p><strong>Predictions about the company&#8217;s stability or financial future.<\/strong> All <span data-term-id=\"27972441\">small businesses<\/span> hope to become large ones. Employee <span data-term-id=\"27972511\">retention<\/span> is essential for that dream to come true. Your employees will know almost immediately if your statements are true once they start working, and they won&#8217;t be happy if it isn&#8217;t true.<\/p>\n<\/li>\n<\/ul>\n<p>Keep to the subject and tell the truth. You don&#8217;t need to tell your prospect that the company is floundering and they need their expertise to keep from going under, but you must be honest about the facts. Let them know you want them to stay, but never promise the job is theirs for as long as they want it. Stick to the job, and you should be fine.<\/p>\n<h2><strong>Get Legal Help for Hiring Questions<\/strong><\/h2>\n<p>Knowing what you can and cannot ask during an interview can be difficult. You don&#8217;t want to end up with a <span data-term-id=\"27972502\">bad hire<\/span> you can&#8217;t get rid of, but you also want to follow the requirements of the law in the <span data-term-id=\"27972461\">interview process<\/span>. If you need help with your <span data-term-id=\"27972467\">human resources<\/span> questions, <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employee\/?fli=dcta\" target=\"_blank\" rel=\"noopener\"><strong>talk to an employment lawyer<\/strong><\/a>.<\/p>\n<p>Additionally, you should make sure your application does not ask any prohibited questions, check out <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/ban-the-box-compliant-job-application-template.html\">FindLaw\u2019s <span data-term-id=\"27972495\">job application<\/span> template<\/a> for a legally compliant application.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n               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                  name=\"negative-feedback\"\n                                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n              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