{"id":4736,"date":"2016-04-04T10:47:41","date_gmt":"2016-04-04T15:47:41","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/smallbusiness\/employment-law-and-human-resources\/monitoring-employees.html"},"modified":"2026-08-25T11:26:40","modified_gmt":"2026-08-25T16:26:40","slug":"monitoring-employees","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/monitoring-employees.html","title":{"rendered":"Can an Employer Legally Monitor Employees?"},"content":{"rendered":"\n<div class=\"fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30  wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-section-main fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">Can an Employer Legally Monitor Employees?<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/catherine-hodder-esq\/\">Catherine Hodder, Esq.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/laura-temme-esq\/\">Laura Temme, Esq.<\/a>\n                | Last updated\n        <time>\n                            August 25, 2026\n                    <\/time>\n    <\/div>\n\n            <div class=\"fl-gutenberg-byline-editorial-note fl-text-sm\">\n            <p>Editorial Note: We earn a commission from affiliate partner links on FindLaw. Commissions do not affect the editorial integrity of our legal content.<\/p>\n\n        <\/div>\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>Employee monitoring is the use of surveillance to gather information on <span data-term-id=\"26954012\">employee activity<\/span> and performance. Employers can legally <span data-term-id=\"26954011\">monitor employees<\/span>, but this practice is regulated by federal and <span data-term-id=\"26953993\">state laws<\/span> designed to protect <span data-term-id=\"26954018\">employee privacy<\/span>, most notably the <span data-term-id=\"26953997\">Electronic Communications Privacy Act<\/span> (ECPA). To stay compliant, employers must balance legitimate business interests, such as security and productivity, with these legal restrictions, typically by providing a clear, written policy that notifies employees of any tracking.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"fl-rich-text\">\n<div><p>Navigating state and <span data-term-id=\"26953995\">federal laws<\/span> while <span data-term-id=\"26954011\">monitoring employees<\/span> is tricky. In this article, we&#8217;ll explain the laws at play and provide some basic tips for <span data-term-id=\"26954014\">small <\/span><span data-term-id=\"26954022\">business<\/span><span data-term-id=\"26954022\"> owners<\/span>. While understanding what\u2019s involved is a boon, it\u2019s still a good idea to consult an <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\"><u>employment law attorney<\/u><\/a> in your state for help with legal compliance.<\/p>\n<h2>Key Federal and <span data-term-id=\"26953993\">State Laws<\/span><\/h2>\n<p>Under\u00a0<span data-term-id=\"26953995\">federal law<\/span>, employees have limited but important privacy rights at work. The primary statute governing surveillance is the <a href=\"https:\/\/bja.ojp.gov\/program\/it\/privacy-civil-liberties\/authorities\/statutes\/1285\" target=\"_blank\" rel=\"noopener\"><u><span data-term-id=\"26953997\">Electronic Communications Privacy Act<\/span><\/u><\/a> of 1986 (ECPA). The ECPA generally prohibits the intentional interception of electronic communications, but also includes key exceptions that allow employers to monitor under specific circumstances, such as for a legitimate business purpose or with employee consent.<\/p>\n<p><span data-term-id=\"26953993\">State laws<\/span> often provide greater privacy protections. For example, while <span data-term-id=\"26953995\">federal law<\/span> only requires one party to consent to a recorded <span data-term-id=\"26954008\">phone call<\/span>, many states require all parties to consent.<\/p>\n<p>Key all-party consent states include:<\/p>\n<ul>\n<li>California<\/li>\n<li>Delaware<\/li>\n<li>Florida<\/li>\n<li>Illinois<\/li>\n<li>Maryland<\/li>\n<li>Massachusetts<\/li>\n<li>Montana<\/li>\n<li>Nevada<\/li>\n<li>New Hampshire<\/li>\n<li>Pennsylvania<\/li>\n<li>Washington<\/li>\n<\/ul>\n<p>In addition, the National Labor Relations Act (NLRA) protects employees&#8217; rights to discuss the terms and conditions of their employment. Monitoring policies cannot interfere with or punish employees for this &#8220;protected concerted activity.&#8221;<\/p>\n<h2>Types of Employee Monitoring<\/h2>\n<p><span data-term-id=\"26954005\">Employee tracking<\/span> and <span data-term-id=\"26954021\">monitoring tools<\/span> can take many different forms, and the rules that apply depend on the setting. Below are a few common examples of <span data-term-id=\"26953994\">employee monitoring systems<\/span> and tools.<\/p>\n<h3><span data-term-id=\"26954018\">Employee Privacy<\/span> in Physical Spaces<\/h3>\n<p>Employees have a reasonable expectation of privacy in certain areas, such as bathrooms, locker rooms, and changing facilities. Employers may not place <a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/can-employers-use-video-cameras-to-monitor-workers.html\"><u>cameras or recording devices<\/u><\/a> in these areas. While employers can search these areas if they have reasonable grounds to do so, they must also provide a secure place for employees to store private belongings.<\/p>\n<h3><span data-term-id=\"26954008\">Phone Call<\/span> Monitoring<\/h3>\n<p>The ECPA and <span data-term-id=\"26953993\">state laws<\/span> limit the monitoring and recording of <span data-term-id=\"26954008\">phone calls<\/span>. Because of the consent requirements mentioned above, businesses commonly announce that they are recording calls for quality assurance purposes.<\/p>\n<p>In general, employers can\u2019t monitor purely personal <span data-term-id=\"26954008\">phone calls<\/span>, even on company equipment. It\u2019s often easiest to allow workers to make personal calls on their own cell phones and restrict the times and places for those calls.<\/p>\n<h3>Computer and <span data-term-id=\"26954006\">Internet Use<\/span><\/h3>\n<p>Employers can monitor computer and <span data-term-id=\"26954006\">internet use<\/span> on company-owned equipment. This monitoring is often justified under the ECPA&#8217;s &#8220;business purpose&#8221; or &#8220;consent&#8221; exceptions.<\/p>\n<p>Installing <span data-term-id=\"26954016\">employee monitoring software<\/span> carries significant legal risk, and employers must ensure their methods do not unlawfully capture protected personal information. Let\u2019s take a closer look at certain types of monitoring and how to approach them:<\/p>\n<ul>\n<li><strong>Site and usage tracking<\/strong>: Employers generally may monitor workers&#8217;\u00a0<span data-term-id=\"26954001\">internet usage<\/span>\u00a0and\u00a0install software to block access to certain sites, such as <span data-term-id=\"26953987\">social media<\/span> platforms. This is a reasonable measure to protect company networks from hackers, malware, and spyware.<\/li>\n<li><strong>Email monitoring<\/strong>: Most courts have held that email in employer-provided accounts is company property. While courts consider email on company systems to be employer property in general, reading emails without a legitimate, documented business purpose could be challenged as an invasion of privacy. The best practice is to treat <span data-term-id=\"26954032\">employee email<\/span> like other business correspondence and access it only when necessary.<\/li>\n<li><strong><span data-term-id=\"26954010\">Keystroke<\/span><span data-term-id=\"26954010\"> logging<\/span><\/strong>: <span data-term-id=\"26954010\">Keystroke<\/span><span data-term-id=\"26954010\"> logging<\/span> <span data-term-id=\"26954020\">apps<\/span> (keyloggers) collect every keyboard and mouse click a user makes in <span data-term-id=\"26954003\">real time<\/span>. While some employers use this software to track <span data-term-id=\"26954017\">employee productivity<\/span>, it is legally risky because it can unintentionally capture an employee&#8217;s personal data, passwords, or financial information, which could lead to liability in a data breach.<\/li>\n<li><strong>Time management tracking<\/strong>: <span data-term-id=\"26954019\">Time-<\/span><span data-term-id=\"26953988\">tracking<\/span><span data-term-id=\"26953988\"> software<\/span> can help <span data-term-id=\"26954013\">human resources<\/span> monitor when employees are active at their computers. To ensure this software doesn&#8217;t block necessary websites, consult your team to understand which sites they use for research or work-related tasks during a typical day.<\/li>\n<li><strong><span data-term-id=\"26954031\">Webcams<\/span><\/strong>: While it may not be explicitly illegal for an employer to remotely activate an employee&#8217;s <span data-term-id=\"26954031\">webcam<\/span> on a company <span data-term-id=\"26954000\">laptop<\/span>, some states may require notifying the employee that the company reserves this right. For practical and ethical reasons, arbitrarily activating a <span data-term-id=\"26954031\">webcam<\/span> without a clear, stated purpose is strongly discouraged and could harm employee trust.<\/li>\n<\/ul>\n<p>Because privacy laws vary by state and even municipality, check legality with an <a href=\"https:\/\/www.findlaw.com\/employment\/workplace-privacy\/can-employers-use-video-cameras-to-monitor-workers.html\">employment law attorney<\/a> before implementing any new monitoring systems or practices.<\/p>\n<h3>Off-Site and <span data-term-id=\"26954007\">GPS Tracking<\/span><\/h3>\n<p>Employers can generally track company equipment, such as a delivery company placing <span data-term-id=\"26954007\">GPS tracking<\/span> devices in its vans. Because company <span data-term-id=\"26954000\">laptops<\/span> or desktops are the employer&#8217;s property, the employer may access them at any time. Tracking employees off duty or monitoring their personal devices raises significant legal and privacy concerns.<\/p>\n<h2>Best Practices For Employee Monitoring<\/h2>\n<p>In an era of <span data-term-id=\"26954009\">remote work<\/span> and high <span data-term-id=\"26953999\">employee turnover<\/span>, it&#8217;s understandable that employers want to ensure work is getting done. However, too much monitoring can erode <span data-term-id=\"26953986\">employee morale<\/span> and breed distrust. The best way to <span data-term-id=\"26954011\">monitor employees<\/span> legally and ethically is to be transparent.<\/p>\n<ul>\n<li><strong>Have a clear, written policy<\/strong>: Your <span data-term-id=\"26953989\">company policies<\/span> should clearly state what is being monitored, why, and what the disciplinary consequences are for policy violations. This can eliminate \u201cBut I didn\u2019t know!\u201d claims.<\/li>\n<li><strong>Have a reason for monitoring<\/strong>: Arbitrary intrusion is less legally defensible than monitoring based on a valid business concern. These can include protecting trade secrets or investigating a data breach.<\/li>\n<li><strong>Consider the impact on morale<\/strong>: When considering tracking your employees, weigh the business need against the value of employees feeling trusted and secure. A culture of trust can be more valuable than any monitoring software.<\/li>\n<li><strong>Be open to alternatives<\/strong>: Nobody likes to be spied on. Sometimes a quick daily check-in call or trusting your team is a better solution than investing in an expensive and intrusive monitoring system.<\/li>\n<li><strong>Be realistic<\/strong>: Before reading emails and installing cameras, ask if you truly need to. The less necessary the monitoring, the more likely a court could find it to be an unreasonable invasion of privacy.<\/li>\n<li><strong>Mark all surveillance devices<\/strong>: Any <span data-term-id=\"26954002\">video surveillance<\/span> devices should be clearly marked in accordance with state and local laws. Hidden devices used to <span data-term-id=\"26954011\">monitor employees<\/span> can land you in legal hot water.<\/li>\n<\/ul>\n<p>It can be difficult to balance concern for your company with overstepping in employee monitoring. When in doubt, a <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\">legal expert\u2019s take<\/a> on your situation is often the best option.<\/p>\n<h2>Questions About <span data-term-id=\"26954011\">Monitoring Employees<\/span>? Speak to an Attorney<\/h2>\n<p>Understanding how to monitor your employees legally is essential to running your business. An experienced, local <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\"><u>employment law attorney<\/u><\/a> can review your current policy for compliance and help you update your employee handbook to protect your business and respect your employees&#8217; rights.<\/p><\/div>\n<\/div>\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i 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for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex 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