{"id":4773,"date":"2016-04-04T10:47:45","date_gmt":"2016-04-04T15:47:45","guid":{"rendered":"https:\/\/ability-fl-prod.internetbrands.com\/ability-law\/smallbusiness\/employment-law-and-human-resources\/tips-for-creating-a-friendly-workplace.html"},"modified":"2026-08-31T15:32:22","modified_gmt":"2026-08-31T20:32:22","slug":"tips-for-creating-a-friendly-workplace","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/tips-for-creating-a-friendly-workplace.html","title":{"rendered":"How To Prevent Workplace Harassment: A Guide for Employers"},"content":{"rendered":"\n<div class=\"fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30  wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-section-main fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">How To Prevent Workplace Harassment: A Guide for Employers<\/h1>\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/catherine-hodder-esq\/\">Catherine Hodder, Esq.<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/laura-temme-esq\/\">Laura Temme, Esq.<\/a>\n                | Last updated\n        <time>\n                            August 31, 2026\n                    <\/time>\n    <\/div>\n\n            <div class=\"fl-gutenberg-byline-editorial-note fl-text-sm\">\n            <p>Editorial Note: We earn a commission from affiliate partner links on FindLaw. Commissions do not affect the editorial integrity of our legal content.<\/p>\n\n        <\/div>\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n<div class=\"fl-key-takeaways fl-mb30\" data-testid=\"fl-key-takeaways\">\n    <div class=\"fl-card-content\">\n        <div class=\"fl-card-body fl-card-bg-teal fl-flex fl-flex-column\">\n                            <h2 class=\"fl-card-title fl-h2 fl-no-margin\">Key Takeaways<\/h2>\n                        <p>Preventing <span data-term-id=\"34499869\">workplace harassment<\/span> means taking proactive steps to create a safe, respectful, and legally compliant <span data-term-id=\"34499868\">work environment<\/span>. For an employer, this involves three key actions: establishing a clear <span data-term-id=\"34499878\">anti-<\/span><span data-term-id=\"34499866\">harassment policy<\/span>; providing regular training for all staff; and implementing a reliable process for investigating and resolving complaints. Fulfilling this legal and ethical duty is essential for protecting your employees, your company culture, and your bottom line from significant harm.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"fl-rich-text\">\n<div><p>Workplace discrimination and harassment can damage every part of your business. They can result in lawsuits or fines, increased absenteeism and healthcare costs, and reduced employee retention. A toxic company culture reduces employee morale and production, affecting your bottom line.<\/p>\n<p><span data-term-id=\"34499901\">Small business<\/span><span data-term-id=\"34499901\"> owners<\/span> can create a workplace culture that supports all workers and eliminates <span data-term-id=\"34499869\">workplace harassment<\/span>. This article explains the legal foundations of\u00a0workplace <span data-term-id=\"34499878\">anti-<\/span><span data-term-id=\"34499866\">harassment policies<\/span>. A local <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer\/?fli=dcta\" target=\"_blank\" rel=\"noopener\"><span data-term-id=\"34499895\">employment law<\/span> attorney<\/a> can help you develop anti-discrimination and <span data-term-id=\"34499869\">workplace <\/span><span data-term-id=\"34499866\">harassment<\/span><span data-term-id=\"34499866\"> policies<\/span> that work for your business and avoid liability.<\/p>\n<p>This guide provides the steps you can take to ensure a safe and healthy <span data-term-id=\"34499868\">work environment<\/span>. For help in creating a policy or confirming its legality, consider <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\">speaking with an <span data-term-id=\"34499895\">employment law<\/span> attorney<\/a>.<\/p>\n<h2>Step 1: Create and Implement Your <span data-term-id=\"34499878\">Anti-<\/span><span data-term-id=\"34499866\">Harassment Policy<\/span><\/h2>\n<p><span data-term-id=\"34499876\">Federal law<\/span> prohibits discrimination based on race, color, religion, sex (including <span data-term-id=\"34499888\">gender identity<\/span> and <span data-term-id=\"34499880\">sexual orientation<\/span>), <span data-term-id=\"34499875\">national origin<\/span>, age (40 or older), disability, or <span data-term-id=\"34499890\">genetic information<\/span>. Your state or local laws may offer additional <span data-term-id=\"34499881\">protections<\/span>.<\/p>\n<p>The <a href=\"https:\/\/www.eeoc.gov\/youth\/what-employment-discrimination\" target=\"_blank\" rel=\"noopener\"><span data-term-id=\"34499885\">Equal Employment Opportunity Commission<\/span><\/a> (<span data-term-id=\"34499871\">EEOC<\/span>) recommends developing anti-discrimination and <span data-term-id=\"34499878\">anti-<\/span><span data-term-id=\"34499866\">harassment policies<\/span>. Get input from your employees and consult with legal professionals to ensure compliance with federal and <span data-term-id=\"34499873\">state laws<\/span>. Your state may have stricter regulations than <span data-term-id=\"34499876\">federal law<\/span>.<\/p>\n<p>Incorporate your <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/sample-anti-discrimination-and-harassment-policies.html\">anti-discrimination and <span data-term-id=\"34499866\">harassment policies<\/span><\/a> into your <span data-term-id=\"34499882\">employee handbook<\/span>. Include a copy in every <span data-term-id=\"34499906\">new employee<\/span>&#8216;s hiring packet. Provide it to all existing employees as soon as it\u2019s available.<\/p>\n<p>Your policy should contain:<\/p>\n<ul>\n<li><strong>An explanation of prohibited conduct,<\/strong> <strong>with plain examples<\/strong>: For instance, &#8220;<span data-term-id=\"34499865\">sexual harassment<\/span>, such as catcalling, whistling, physical contact, touching, groping, etc.&#8221;<\/li>\n<li><strong>An anonymous <span data-term-id=\"34499905\">complaint process<\/span><\/strong> <strong>with accessible methods of reporting<\/strong>: Complaints should not have to follow a &#8220;chain of command&#8221; if the employee&#8217;s supervisor or manager is the harasser<\/li>\n<li><strong>Assurance that you will protect confidentiality to the greatest extent possible<\/strong>: Acknowledge that pursuing criminal charges may involve other departments or agencies.<\/li>\n<li><strong>Assurance of <span data-term-id=\"34499881\">protection<\/span><\/strong>: Victims and witnesses must be assured that they\u2019ll be protected against retaliation<\/li>\n<li><strong>Assurance that you will take immediate corrective actions<\/strong> <strong>after a thorough investigation<\/strong>: Include examples of the type and nature of the corrective procedure<\/li>\n<\/ul>\n<p>It&#8217;s also essential to <span data-term-id=\"34499909\">train employees<\/span> on your policies. Conduct <span data-term-id=\"34499874\">sexual harassment<\/span><span data-term-id=\"34499874\"> prevention training<\/span> and discrimination training. Make this part of your onboarding process for all new hires. Some states have laws requiring mandatory <span data-term-id=\"34499865\">sexual harassment<\/span> training. Other states strongly recommend it.<\/p>\n<p>The <span data-term-id=\"34499871\">EEOC<\/span> doesn\u2019t recommend employers take a <span data-term-id=\"34499886\">zero-tolerance<\/span> attitude toward <span data-term-id=\"34499897\">inappropriate behavior<\/span>. In a <a href=\"https:\/\/www.eeoc.gov\/select-task-force-study-harassment-workplace\" target=\"_blank\" rel=\"noopener\">workplace study<\/a> on harassment, an <span data-term-id=\"34499871\">EEOC<\/span> task force found the <span data-term-id=\"34499886\">zero-tolerance<\/span> concept leads to a &#8220;one-size-fits-all&#8221; disciplinary approach.\u00a0 This can lead employees to underreport harassment, particularly when they do not want a colleague or\u00a0<span data-term-id=\"34499872\">co-worker<\/span>\u00a0to lose their job over relatively minor harassing behavior. They simply want the harassment to stop.<\/p>\n<p>In light of this, most businesses shouldn\u2019t start with a zero-tolerance policy. The <span data-term-id=\"34499871\">EEOC<\/span> advises using a <span data-term-id=\"34499903\">reasonable person<\/span> standard to evaluate <span data-term-id=\"34499865\">sexual harassment<\/span>. Start with reminders and escalate disciplinary action as needed.<\/p>\n<p>Remember that employers are legally obligated to follow federal and state <span data-term-id=\"34499887\">anti-discrimination laws<\/span>. Some states, such as <span data-term-id=\"34499883\">California<\/span>, have annual training rules to refresh workers on <span data-term-id=\"34499866\">harassment policies<\/span>. If you\u2019re uncertain, speak to <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\">an employment attorney<\/a> for <span data-term-id=\"34499908\">legal advice<\/span> about the laws\u00a0in your state.<\/p>\n<h2>Step 2: Conduct Regular and Effective Training<\/h2>\n<p>Many employers utilize training programs to teach how to avoid <span data-term-id=\"34499865\">sexual harassment<\/span> in the workplace. For some, it\u2019s required. Here are some tips for creating such a program:<\/p>\n<ul>\n<li><strong>Know your state requirements<\/strong>:\u00a0If you do business in a state with a mandatory training program, review their guidelines. Most private employers in <span data-term-id=\"34499883\">California<\/span>, Connecticut, Delaware, Illinois, Maine, and New York must have a <span data-term-id=\"34499874\">sexual harassment<\/span><span data-term-id=\"34499874\"> prevention training<\/span> program. Ensure your training includes any items demanded by the state.<\/li>\n<li><strong>Ensure your <span data-term-id=\"34499892\">sexual <\/span><span data-term-id=\"34499866\">harassment<\/span><span data-term-id=\"34499892\"> policy<\/span> aligns with your company\u2019s values and mission statement<\/strong>:\u00a0Your policy must be more than &#8220;don\u2019t harass women.&#8221; Your workers will know if this is just another government compliance module.<\/li>\n<li><strong>Use a realistic training format<\/strong>:\u00a0Parking your employees in front of a computer to watch videos on &#8220;How To Avoid <span data-term-id=\"34499869\">Workplace Harassment<\/span>&#8221; is an afternoon off for most workers. As awkward and embarrassing as role-playing and interpersonal discussions may be, they help workers understand and use your <span data-term-id=\"34499878\">anti-<\/span><span data-term-id=\"34499866\">harassment policies<\/span>.<\/li>\n<li><strong>Use realistic examples during your training<\/strong>:\u00a0Use examples that workers might encounter at your workplace, not the boilerplate examples common to training programs. Everyone knows that pinching someone\u2019s\u00a0behind is illegal. Your program needs to explain how constantly asking someone out for a romantic\u00a0lunch or making &#8220;dumb blonde&#8221; jokes is also harassment.<\/li>\n<li><strong>Consider\u00a0bystander\u00a0training<\/strong>:\u00a0This system was previously used in colleges and universities and was\u00a0successfully transferred to the workplace. Bystander training teaches workers intervention techniques for behavior before it becomes full-blown harassment. Research suggests that many people become uncomfortable with comments or\u00a0jokes\u00a0long before behavior becomes harassment, but hesitate to speak out. Bystander training teaches ways to step in without sounding judgmental or authoritarian.\u00a0<\/li>\n<li><strong>Make firm disciplinary action part of your policy, and follow it<\/strong>:\u00a0If your sexual and <span data-term-id=\"34499869\">workplace <\/span><span data-term-id=\"34499866\">harassment<\/span><span data-term-id=\"34499866\"> policy<\/span> is <span data-term-id=\"34499886\">zero-tolerance<\/span>, you\u2019ll have no option but to terminate workers if they cross the line. Think about how you will handle that\u00a0before\u00a0firing someone for violating your policy becomes necessary. A policy you don\u2019t follow is worse than none at all.<\/li>\n<\/ul>\n<p>Your program should acknowledge that <span data-term-id=\"34499865\">sexual harassment<\/span> does not have to be a man harassing a woman. A heterosexual male making comments about his manhood and mocking the performance of other heterosexual males in the workplace is also <span data-term-id=\"34499865\">sexual harassment<\/span>.<\/p>\n<h2>Step 3: Establish a Clear Complaint and Investigation Process<\/h2>\n<p>How you <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/how-to-handle-harassment-and-discrimination-complaints.html\">handle discrimination claims<\/a> determines whether\u00a0<span data-term-id=\"34499904\">harassment issues<\/span>\u00a0continue. You can <span data-term-id=\"34499909\">train employees<\/span>, but how you respond to a <span data-term-id=\"34499894\">charge of discrimination<\/span> or harassment will show your workers you want change.<\/p>\n<p>A <a href=\"https:\/\/www.findlaw.com\/legalblogs\/small-business\/employers-what-is-a-hostile-work-environment\/\"><span data-term-id=\"34499891\">hostile <\/span><span data-term-id=\"34499868\">work environment<\/span><\/a> begins when <span data-term-id=\"34499879\">harassment complaints<\/span>\u00a0go unaddressed, or the person making the complaint is treated as the wrongdoer. Take all claims of harassment or discriminatory treatment seriously. Treat <span data-term-id=\"34499889\">harassment claims<\/span> like any other claim of wrongdoing.<\/p>\n<p>The following tips can help you effectively handle complaints of harassment:<\/p>\n<ul>\n<li><strong>Investigate every claim<\/strong>: Interview potential witnesses confidentially in private. Don\u2019t assume there will be physical evidence of a harmful encounter.<\/li>\n<li><strong>Don\u2019t assume the reporter is being &#8220;too sensitive&#8221;<\/strong>: Don&#8217;t downplay with statements like &#8220;You laughed at those jokes before,&#8221; or &#8220;You know Fred is like that.&#8221; Something is upsetting the employee now. What happened in the past is no longer relevant.<\/li>\n<li><strong>Watch for phrases like &#8220;unprofessional,&#8221; &#8220;inappropriate,&#8221; or requests to have a different partner<\/strong>:\u00a0The employee may want to wait to explain the problem or shy away from details. You may need to encourage them to give specifics.<\/li>\n<li><strong>Don\u2019t take sides<\/strong>:\u200b Listen to both sides with an open mind. Telling them to \u201cwork it out themselves\u201d is not a solution. Understand that reassigning one or the other to a different location or shift may not be a good idea.<\/li>\n<\/ul>\n<p>If your investigation shows harassment has happened, follow your own policy. Go by the guidelines in your <span data-term-id=\"34499882\">employee handbook<\/span>. If it states that <span data-term-id=\"34499865\">sexual harassment<\/span> will result in termination, that must be the outcome. Your policy is only useful if employees can depend on a serious outcome after an investigation.<\/p>\n<h2>Legal Help for Employers<\/h2>\n<p>Employers have a <span data-term-id=\"34499907\">legal obligation<\/span> to follow federal and state <span data-term-id=\"34499887\">anti-discrimination laws<\/span>.\u00a0An experienced <span data-term-id=\"34499895\">employment law<\/span> attorney can be a critical partner in this process. They can help you draft a compliant <span data-term-id=\"34499882\">employee handbook<\/span>, review your <span data-term-id=\"34499878\">anti-<\/span><span data-term-id=\"34499866\">harassment policies<\/span> to ensure they meet state-specific requirements, and provide guidance on conducting investigations. Protect your business and your employees by connecting with a local <a href=\"https:\/\/lawyers.findlaw.com\/employment-law-employer?fli=dcta\" target=\"_blank\" rel=\"noopener\"><span data-term-id=\"34499895\">employment law<\/span> attorney<\/a>.<\/p><\/div>\n<\/div>\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" 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