{"id":5318,"date":"2024-09-26T00:15:12","date_gmt":"2024-09-26T05:15:12","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-law\/smallbusiness\/starting-a-business\/how-to-open-a-property-management-company.html"},"modified":"2025-06-26T13:00:00","modified_gmt":"2025-06-26T18:00:00","slug":"how-to-open-a-property-management-company","status":"publish","type":"page","link":"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/how-to-open-a-property-management-company.html","title":{"rendered":"How To Open a Property Management Company"},"content":{"rendered":"\n<section data-testid=\"fl-simple-hero\"  class=\"fl-simple-hero\">\n    <div class=\"fl-simple-hero-container fl-container fl-flex fl-items-center\">\n                <div class=\"fl-simple-hero-title\" data-testid=\"fl-simple-hero-title\">How To Open a Property Management Company<\/div>\n            <\/div>\n<\/section>\n    <div class=\"fl-container\">\n        <div class=\"updated-breadcrumb-list\">\n            <ol>\n                        <li>\n                <a href=\"https:\/\/www.findlaw.com\">FindLaw <\/a>\n                <span class=\"breadcrumb-separator\" aria-hidden=\"true\">\/<\/span>\n            <\/li>\n                                <li aria-current=\"page\">How To Open a Property Management Company<\/li>\n            <\/ol>\n\n        <\/div>\n    <\/div>\n\n\n\n<div class=\"fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30  wp-container-core-columns-is-layout-9d6595d7 fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n<div class=\"fl-section-main fl-page-articles fl-section-main fl-section-main-full-width\"><h1 class=\"fl-no-margin-top\">How To Open a Property Management Company<\/h1>\n\n\n<figure class=\"wp-block-image fl-no-margin\"><img decoding=\"async\" src=\"https://www.findlaw.com/static/c/images\/image\/upload\/ability-law\/wp-prod\/content-original-images-ThinkstockPhotos-473300296.jpg\" alt=\"Handing Over Keys to Property\"\/><\/figure>\n\n\n<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    By <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/natalie-moritz\/\">Natalie Moritz<\/a> | Legally reviewed by <a\n                href=\"https:\/\/www.findlaw.com\/company\/our-team\/amber-sheppard-esq\/\">Amber Sheppard, Esq.<\/a>\n                | Last updated\n        <time>\n                            June 26, 2025\n                    <\/time>\n    <\/div>\n\n            <div class=\"fl-gutenberg-byline-editorial-note fl-text-sm\">\n            <p>Editorial Note: We earn a commission from affiliate partner links on FindLaw. Commissions do not affect the editorial integrity of our legal content.<\/p>\n\n        <\/div>\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" target=\"_blank\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n    <div class=\"fl-callout-text article-blockquote\">\n        <p>Among the key steps to starting a <span data-action=\"click-&gt;dropdown#toggle\" data-dropdown-menu-id-param=\"menu_report_term_29247829\" data-dropdown-placement-param=\"top\" data-dropdown-disable-toggle-aria-param=\"true\" data-term-id=\"29247829\">property management company<\/span> include writing a <span data-action=\"click-&gt;dropdown#toggle\" data-dropdown-menu-id-param=\"menu_report_term_29247835\" data-dropdown-placement-param=\"top\" data-dropdown-disable-toggle-aria-param=\"true\" data-term-id=\"29247835\">business plan<\/span>, choosing a <span data-action=\"click-&gt;dropdown#toggle\" data-dropdown-menu-id-param=\"menu_report_term_29247856\" data-dropdown-placement-param=\"top\" data-dropdown-disable-toggle-aria-param=\"true\" data-term-id=\"29247856\">business name<\/span> and legal structure, getting funding, obtaining business licenses and permits, hiring employees, and develop a <span data-action=\"click-&gt;dropdown#toggle\" data-dropdown-menu-id-param=\"menu_report_term_29247880\" data-dropdown-placement-param=\"top\" data-dropdown-disable-toggle-aria-param=\"true\" data-term-id=\"29247880\">marketing strategy<\/span>.<\/p>\n\n    <\/div>\n\n\n\n<p><b><i>Form your LLC with confidence.\u202f<a href=\"https:\/\/legalzoomcominc.pxf.io\/c\/4851649\/2115288\/26746?subId1=how-to-open-a-property-management-company-in-content\" target=\"_blank\" rel=\"noopener\">Our trusted partner LegalZoom has packages starting at $0 + filing fees.<\/a><\/i><\/b><\/p>\n\n\n<div class=\"tableOfContent\">\n    <div class=\"table-of-contents\">\n        <span role=\"heading\" aria-level=\"2\" class=\"table-of-contents__title\">13 Steps To Open a Property Management Company<\/span>\n                <ul class=\"table-of-contents__list\">\n                        <li><a href=\"#Certifications\" title=\"1. Get Required Property Management Licenses and Certifications\">1. Get Required Property Management Licenses and Certifications<\/a><\/li>\n                        <li><a href=\"#Plan\" title=\"2. Create a Property Management Business Plan\">2. Create a Property Management Business Plan<\/a><\/li>\n                        <li><a href=\"#Name\" title=\"3. Decide on a Business Name\">3. Decide on a Business Name<\/a><\/li>\n                        <li><a href=\"#Entity\" title=\"4. Select a Type of Business Entity\">4. Select a Type of Business Entity<\/a><\/li>\n                        <li><a href=\"#EIN\" title=\"5. Get an Employment Identification Number (EIN)\">5. Get an Employment Identification Number (EIN)<\/a><\/li>\n                        <li><a href=\"#Bank\" title=\"6. Open a Business Bank Account\">6. Open a Business Bank Account<\/a><\/li>\n                        <li><a href=\"#Fund\" title=\"7. Fund Your Business\">7. Fund Your Business<\/a><\/li>\n                        <li><a href=\"#Fee\" title=\"8. Determine Fee Structure\">8. Determine Fee Structure<\/a><\/li>\n                        <li><a href=\"#Location\" title=\"9. Find Your Commercial Location and Set Up Your Office\">9. Find Your Commercial Location and Set Up Your Office<\/a><\/li>\n                        <li><a href=\"#Permits\" title=\"10. Apply for Business Licenses and Permits\">10. Apply for Business Licenses and Permits<\/a><\/li>\n                        <li><a href=\"#Insurance\" title=\"11. Get Business Insurance\">11. Get Business Insurance<\/a><\/li>\n                        <li><a href=\"#Hire\" title=\"12. Hire Staff and Review Employment Laws\">12. Hire Staff and Review Employment Laws<\/a><\/li>\n                        <li><a href=\"#Market\" title=\"13. Create a Marketing Strategy\">13. Create a Marketing Strategy<\/a><\/li>\n                    <\/ul>\n            <\/div>\n<\/div>\n\n\n<p>The property management industry is complex. Entrepreneurs in this field must know about&nbsp;real estate, property law, and local housing regulations. They also need solid leadership and interpersonal skills to work with rental property owners, tenants, and contractors. This article explains the business and legal steps for opening your own property management company.<\/p>\n<p>See our&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/how-to-start-a-real-estate-business.html\">How To Start a Real Estate Business<\/a>&nbsp;section for specifics on starting a real estate business. You can also find information and resources for any type of business in our&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness.html\">Small Business Law<\/a>&nbsp;section.<\/p>\n\n\n<div class=\"general-step-component\">\n    <div class=\"steps-container\">\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            1\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Certifications\">Get Required Property Management Licenses and Certifications<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>Although not mandatory, an associate&#8217;s or bachelor&#8217;s degree in property management can increase your credibility as a property manager. Having a college degree in the field may help you land potential clients.<\/p>\n<p>Most states require a real estate broker&#8217;s license to manage properties, especially if you handle leases and collect rent payments. Licensing requirements vary by state, so&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/state-guide-chambers-of-commerce.html\" title=\"State Guide: Chambers of Commerce\">contact your local Chamber of Commerce<\/a>&nbsp;to confirm what you need.<\/p>\n<h3>Understanding Property Manager Responsibilities<\/h3>\n<p>Responsibilities of property managers include:<\/p>\n<ul>\n<li>Handling rent collection and following up with delinquent tenants<\/li>\n<li>Showing properties to prospective tenants<\/li>\n<li>Screening tenants and processing applications<\/li>\n<li>Performing credit or background checks<\/li>\n<li>Handling leases and lease renewals<\/li>\n<li>Resolving tenant complaints<\/li>\n<li>Repairing and maintaining leased premises<\/li>\n<li>Hiring repair workers and subcontractors<\/li>\n<li>Conducting move-in and move-out inspections<\/li>\n<\/ul>\n<p>Launching a property management company may be a rewarding business venture if this sounds like you.<\/p>\n<h3>Real Estate Broker&#8217;s License<\/h3>\n<p>To get a license, you&#8217;ll first take a pre-license education course covering:<\/p>\n<ul>\n<li>Real estate and&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-contracts-forms\/contract-law.html\" title=\"Contract Law - FindLaw\">contract law<\/a><\/li>\n<li>Real estate finance<\/li>\n<li>Property management<\/li>\n<\/ul>\n<p>Then, you&#8217;ll take a written exam and apply to your state&#8217;s real estate licensing board.<\/p>\n<h3>Certifications<\/h3>\n<p>Property managers don&#8217;t need a property management certification. But a certified designation, such as CPM, may give you a competitive advantage. To become certified, you must complete certification classes and pass an exam. Some of the most reputable CPM programs include:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.irem.org\/certifications\/for-individuals\/cpm-certified-property-manager\" title=\"Certified Property Manager (CPM)\" target=\"_blank\" rel=\"noopener\">Certified Property Manager<\/a>&nbsp;(CPM) through the Institute of Real Estate Management (IREM) certifies property managers with at least three years of experience.<\/li>\n<li><a href=\"https:\/\/www.naahq.org\/education-careers\/credentials\/calp\" title=\"Certified Apartment Leasing Professional (formerly NALP)\" target=\"_blank\" rel=\"noopener\">Certified Apartment Leasing Professional<\/a>&nbsp;(CALP) from the National Apartment Association (NAA) certifies on-site property managers of apartment complexes.<\/li>\n<li><a href=\"https:\/\/www.narpm.org\/education\/designations-and-certifications\/residential-management-professional\/\" title=\"Residential Management Professional (RMP)\" target=\"_blank\" rel=\"noopener\">Residential Property Manager<\/a>&nbsp;(RPM), as issued by The National Association of Residential Property Managers (NARPM), certifies property managers of 100 units or more over two years.<\/li>\n<li><a href=\"https:\/\/www.narpm.org\/education\/designations-and-certifications\/master-property-manager\/\" title=\"Master Property Manager (MPM)\" target=\"_blank\" rel=\"noopener\">Master Property Manager<\/a>&nbsp;(MPM) through NARPM offers the highest designation for property managers of 500 units or more over five years.<\/li>\n<\/ul>\n<p>In addition to licenses and certifications, you should know state and federal property management laws.&nbsp;<a href=\"https:\/\/www.findlaw.com\/civilrights\/discrimination\/fair-housing-federal-laws.html\" title=\"Fair Housing: Federal Laws\">Fair housing<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law.html\" title=\"Landlord-Tenant Law - FindLaw\">landlord-tenant laws<\/a>&nbsp;are fundamental when dealing with rental properties. A&nbsp;<a href=\"https:\/\/lawyers.findlaw.com\/real-estate-law\/?fli=dcta\" title=\"Browse Real Estate Lawyers Near You\" target=\"_blank\" rel=\"noopener\">real estate attorney&nbsp;<\/a>is a great legal resource for your business. They can advise you on these laws.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            2\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Plan\">Create a Property Management Business Plan<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>Once licensed, it&#8217;s time to&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/creating-a-business-plan.html\" title=\"Creating a Business Plan\">create a business plan<\/a>. Your business plan is your roadmap for strategizing your business and meeting goals. It will organize various aspects of your property management business, including marketing strategies, financial forecasts, and scalability.<\/p>\n<p>The specifics of&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/contents-of-a-written-business-plan.html\" title=\"Contents of a Written Business Plan\">your business plan<\/a>&nbsp;depend on the nature and scope of your business. But most sound business plans include:<\/p>\n<ul>\n<li>Business description<\/li>\n<li>Management team<\/li>\n<li>Target market<\/li>\n<li>Required skills<\/li>\n<li>Services offered<\/li>\n<li>Startup costs<\/li>\n<li>Services pricing<\/li>\n<li>Expected revenue<\/li>\n<li>Marketing plan<\/li>\n<\/ul>\n<p>When&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/how-to-write-a-business-plan.html\" title=\"How To Write a Business Plan\">writing your plan<\/a>, determine your goals and challenges. For example, do you want to manage properties for real estate investors or handle a large complex of apartments?<\/p>\n<p>It&#8217;s also helpful to know your limitations. For example:<\/p>\n<ul>\n<li>How many properties can you handle?<\/li>\n<li>Who will manage the day-to-day of the business?<\/li>\n<li>Can you manage repairs and maintenance yourself or will you hire employees or&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/hiring-independent-contractors-overview.html\" title=\"A Guide to Independent Contractors\">subcontractors<\/a>?<\/li>\n<\/ul>\n<p>Answering these questions will help focus your business plan. Be as thorough as possible\u2014you&#8217;ll refer back to your plan as you start, operate, and grow your business. If you need more help, there are&nbsp;<a href=\"https:\/\/www.sba.gov\/document\/support-sample-business-plans\" title=\"Sample Business Plans\" target=\"_blank\" rel=\"noopener\">online templates<\/a>&nbsp;that can guide you through your business plan. You may also be eligible for free or low-cost advising through the&nbsp;<a href=\"https:\/\/www.sba.gov\/local-assistance\" title=\"Local Assistance - SBA\" target=\"_blank\" rel=\"noopener\">U.S. Small Business Administration<\/a>&nbsp;(SBA).<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            3\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Name\">Decide on a Business Name<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>The next step is to&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/choosing-your-business-name.html\" title=\"Choosing Your Business Name\">choose a business name<\/a>&nbsp;for your property management company. Pick a name that&#8217;s professional, memorable, and easy to spell. Your&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/naming-your-business-introduction.html\" title=\"Choosing a Business Name FAQ\">business name<\/a>&nbsp;should resonate with your target audience and convey what you offer clearly. Also, consider how the name looks when abbreviated.<\/p>\n<p>Additionally, be sure your name isn&#8217;t already registered by another business or protected&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/trademarks-and-business-names.html\" title=\"Trademarks and Business Names\">by a trademark<\/a>. Your name also can&#8217;t have&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/proving-infringement-confusing-similarity.html\" title=\"Proving Infringement: Confusing Similarity\">confusing similarity<\/a>&nbsp;to a registered trademark\u2014meaning the average consumer could mistake your business name for someone else&#8217;s intellectual property.<\/p>\n<p>Most states&#8217; Secretary of State\u2014Division of Corporations websites have searchable databases of registered business names. Use the U.S. Patent and Trademark Office&#8217;s (USPTO)&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/intellectual-property\/trademarks-and-business-names.html\" title=\"Trademarks and Business Names\">trademark database<\/a>&nbsp;to check for federal trademarks.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            4\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Entity\">Select a Type of Business Entity<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>There are several&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/types-of-business-structures.html\" title=\"Types of Business Structures\">types of legal entities<\/a>&nbsp;to choose from when starting a business. Certain structures offer advantages in liability protection and tax benefits.<\/p>\n<p>Property management companies are often subject to lawsuits, especially for negligence or&nbsp;<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/the-eviction-process-faq.html\" title=\"The Eviction Process FAQ\">unlawful evictions<\/a>. Because of this, most property management owners opt for business structures that protect their personal assets from&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/what-to-expect-business-liability.html\" title=\"What to Expect: Business Liability\">business liabilities<\/a>.<\/p>\n<h3>Sole Proprietorship<\/h3>\n<p>The most common business structure is a&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/sole-proprietorships.html\" title=\"Sole Proprietorships\">sole proprietorship<\/a>. The benefit of a sole proprietorship is that all income or losses are part of your individual tax return. But you&#8217;re&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/what-are-the-disadvantages-of-a-sole-proprietorship.html\" title=\"What Are the Disadvantages of a Sole Proprietorship?\">personally responsible<\/a>&nbsp;for any business debts or lawsuits.<\/p>\n<h3>Partnership<\/h3>\n<p>You can form a&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/partnerships.html\" title=\"Partnerships - FindLaw\">partnership&nbsp;<\/a>if you have a partner or partners in your property management company. But this business structure lacks corporate protection. So, you and your partners are liable for the debts and claims&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/partnership-rules-and-faqs.html\" title=\"Partnership Rules FAQ\">against the business<\/a>.<\/p>\n<p>If you want protection from personal liability, consider forming a corporation or&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/the-small-business-partnership-general-and-limited-partnerships.html\" title=\"The Small Business Partnership: General and Limited Partnerships\">limited liability partnership<\/a>&nbsp;to protect you from personal financial responsibility.<\/p>\n<h3>Limited Liability Company (LLC)<\/h3>\n<p>A&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/llcs.html\" title=\"LLCs - FindLaw\">limited liability corporation&nbsp;<\/a>(LLC) has the advantages of both a corporation and a sole proprietorship. An LLC offers protection against personal liability like a corporation. It also allows the business owner to receive&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/llc-member-tax-faqs.html\" title=\"LLC Member Tax FAQ\">tax treatment<\/a>&nbsp;similar to a sole proprietorship.<\/p>\n<h3>Corporation<\/h3>\n<p>A&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/corporations.html\" title=\"Corporations - FindLaw\">corporation<\/a>&nbsp;is a separate entity from the business owner. All profits, losses, and liabilities are part of the corporation. This means the business owner is not personally responsible for any claims arising from business operations.<\/p>\n<p>But traditional corporations (or C-Corps) are subject to&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/tax-differences-between-c-and-s-corporations.html\" title=\"C Corps and S Corps: Key Tax Differences\">double taxation<\/a>. Double taxation occurs when you pay taxes on corporate income and your personal income tax return for corporate revenue. You can avoid double taxation by&nbsp;<a href=\"https:\/\/www.irs.gov\/instructions\/i2553\" title=\"Instructions for Form 2553\" target=\"_blank\" rel=\"noopener\">applying to the IRS for an S corporation<\/a>&nbsp;(S-Corp).<\/p>\n<p>Once you settle on your business name and legal structure, register your property management company with&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/state-guide-corporations-offices.html\" title=\"State Guide: Corporations Offices\">your state&#8217;s corporation office<\/a>. This is usually a secretary of state. It provides legal recognition for your business.<\/p>\n<p>Each state has its own procedures, forms, and fees&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/incorporation-and-legal-structures\/state-guide-forms-and-fees-for-business-formation.html\" title=\"State Guide: Forms and Fees for Business Formation\">for business registration<\/a>. Check with your secretary of state&#8217;s office for specific business requirements.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            5\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"EIN\">Get an Employment Identification Number (EIN)<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>After registration, apply for a federal&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-taxes\/getting-an-employer-identification-number-ein.html\" title=\"How to Get an EIN\">Employment Identification Number (EIN)<\/a>&nbsp;with the Internal Revenue Service (IRS). The IRS uses this number for tax and identification purposes. You&#8217;ll use your EIN to file taxes, open bank accounts, and apply for business licenses.<\/p>\n<p>It&#8217;s free to get your EIN from the IRS. Be sure to apply on the&nbsp;<a href=\"https:\/\/www.irs.gov\/businesses\/small-businesses-self-employed\/apply-for-an-employer-identification-number-ein-online\" title=\"Apply for an EIN Online\" target=\"_blank\" rel=\"noopener\">official IRS website<\/a>\u2014some similar-looking commercial sites charge a fee for an EIN.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            6\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Bank\">Open a Business Bank Account<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>Once you have your EIN, open a separate bank account for your company. Also, consider applying for a business credit card. This can help\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-finances\/finance-banking-forms-and-contracts.html\" title=\"Finance and Banking Resources\">build your business credit<\/a>\u00a0and cover operating costs when needed.<\/p>\n<p>Some state laws require you to keep\u00a0<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/rent-security-deposits.html\" title=\"Finance and Banking Resources\">tenant security deposits<\/a>\u00a0in a separate, income-bearing account.<\/p>\n<p>Use your<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-finances\/business-accounting.html\" title=\"Business Accounting - FindLaw\">\u00a0business accounts<\/a>\u00a0for all your company&#8217;s transactions. This helps prevent commingling of funds. Keeping your personal and business financials separate further reduces your potential for personal liability. It also builds creditability with clients, vendors, and other partners.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            7\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Fund\">Fund Your Business<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>The costs for starting a property management company can range from $2,000 to over $10,000.&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-finances\/start-up-costs-overview.html\" title=\"Start-Up Costs: Overview\">Startup costs<\/a>&nbsp;vary depending on the size and scope of your business. For example, a one-person venture using a shared or free office space needs little money. But if you&#8217;re launching a new office space with several employees, you&#8217;ll likely need&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/getting-a-loan-for-a-small-business.html\" title=\"Getting a Loan for a Small Business\">outside financing&nbsp;<\/a>for your business.<\/p>\n<p>Your financing will need to cover:<\/p>\n<ul>\n<li>Business formation filing and any necessary legal fees<\/li>\n<li>Professional website and branding materials<\/li>\n<li>Commercial office space<\/li>\n<li>Office equipment and furniture<\/li>\n<li>Staffing and payroll<\/li>\n<li>Business insurance<\/li>\n<li>Tools and equipment for repairs (if you&#8217;ll be completing these on your own)<\/li>\n<li>Property management software<\/li>\n<\/ul>\n<p>Research features and reviews of property management software programs before you purchase. A good software program should allow you to automate all aspects of your company and generate reports for your clients. Specifically, it should be able to:<\/p>\n<ul>\n<li>Track rental income<\/li>\n<li>Manage your accounting<\/li>\n<li>Track lease renewals<\/li>\n<li>Coordinate property maintenance requests<\/li>\n<\/ul>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            8\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Fee\">Determine Fee Structure<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>A critical aspect of your business setting up a competitive and profitable fee structure. Property management companies make money by charging fees to the property owner and sometimes potential renters. A typical fee pricing structure might include:<\/p>\n<ul>\n<li><b>Ongoing management fees<\/b>: Range from 7-10% of the collected rent<\/li>\n<li><b>Tenant acquisition or leasing fees<\/b>: One-time payment equal to one month&#8217;s rent<\/li>\n<li><b>Lease renewal fees<\/b>: One-time payment equivalent to one month&#8217;s rent<\/li>\n<li><b>Application fees<\/b>: Generally $25-50<\/li>\n<li><b>Maintenance fees<\/b>: Vary depending on repairs and upkeep<\/li>\n<li><b>Eviction fees<\/b>: Vary depending on legal fees<\/li>\n<\/ul>\n<p>Your property owners pay most of these fees. Prospective tenants often pay for&nbsp;<a href=\"https:\/\/www.findlaw.com\/realestate\/landlord-tenant-law\/tenant-background-screening-faq.html\" title=\"Tenant Background Screening FAQ\">background checks&nbsp;<\/a>and application processing.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            9\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Location\">Find Your Commercial Location and Set Up Your Office<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>You can work from your home office or lease a small, shared space if you&#8217;re a one-person operation. This is an option if you don&#8217;t have clients come to your office.<\/p>\n<p>As you expand, you may need a brick-and-mortar property management office. First, check if any zoning laws in the area will affect your business. Then, consider other factors when&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/commercial-leases-and-zoning.html\" title=\"Commercial Leases and Zoning - FindLaw\">leasing commercial property<\/a>, like adequate parking and&nbsp;<a href=\"https:\/\/www.findlaw.com\/civilrights\/discrimination\/the-americans-with-disabilities-act-overview.html\" title=\"The Americans With Disabilities Act - Overview\">accessibility for your customers<\/a>.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            10\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Permits\">Apply for Business Licenses and Permits<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>In addition to having a real estate broker&#8217;s license, you may need other&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/business-licenses-and-permits.html\" title=\"Business Licenses and Permits - FindLaw\">business licenses or permits<\/a>&nbsp;to operate in your city or state.<\/p>\n<p>States and local governments oversee most business licensing requirements. Check with your jurisdiction&#8217;s <a href=\"https:\/\/legalzoomcominc.pxf.io\/c\/4851649\/2115313\/26746?subId1=how-to-open-a-property-management-company&#038;auto-aff-business-license\" class=\"diy-biz-affiliate\" rel=\"sponsored noopener\" data-cta=\"Biz Auto LZ - LATL Txt\" data-cta-url=\"legalzoom.com\" target=\"_blank\">business license<\/a> departments to see what&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/licenses-and-permits-overview.html\" title=\"Licenses and Permits: Overview\">permits and licensing<\/a>&nbsp;you need for your property management business.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            11\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Insurance\">Get Business Insurance<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>Find out what <a href=\"https:\/\/www.findlaw.com\/smallbusiness\/starting-a-business\/what-is-business-insurance-.html?fli=latl_biz_howto:diy_biz_ins:txt\">business insurance you need<\/a> for your operations. At a minimum, you should purchase&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/liability-and-insurance\/different-types-of-commercial-insurance.html\" title=\"Different Types of Commercial Insurance\">general liability insurance<\/a>&nbsp;for your property management company. This covers property damage, theft, personal injury claims, and more.<\/p>\n<p>If you have employees, your state likely requires you to carry&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/liability-and-insurance\/workers-compensation.html\" title=\"Workers&#039; Compensation - FindLaw\">workers&#8217; compensation<\/a>&nbsp;insurance.<\/p>\n<p>Some property management companies also carry tenant discrimination and errors and omission insurance:<\/p>\n<ul>\n<li>Tenant discrimination insurance protects you from discrimination claims by tenants or potential tenants.<\/li>\n<li>Errors and omission insurance covers accidental mistakes that cause injury to a third party.<\/li>\n<\/ul>\n<p>Consider your business&#8217;s risks and liabilities to&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/liability-and-insurance\/why-you-need-business-insurance.html\" title=\"Why You Need Business Insurance\">determine adequate coverage<\/a>. It can also help to work with an insurance broker with experience in property management companies.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            12\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Hire\">Hire Staff and Review Employment Laws<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>You&#8217;ll likely need to\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/what-to-do-when-you-hire-an-employee-for-the-first-time.html\" title=\"Hiring Your First Employee\">hire staff<\/a>\u00a0to handle some of the day-to-day operations of managing properties. The specific type and number of employees depends on the scope of your business. But most property management companies need:<\/p>\n<ul>\n<li>Maintenance staff and groundskeepers<\/li>\n<li>Leasing agents<\/li>\n<li>Administrative assistants<\/li>\n<\/ul>\n<p>When scouting talent, look for candidates who can provide support and customer service to residents. Your team should be able to quickly respond to tenant inquiries and issues while maintaining order and efficiency. Managing tenant relations is a key part of your business. If tenants aren&#8217;t happy, neither is your client (or property owner).<\/p>\n<p>You may consider using\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/hiring-independent-contractors-vs-employees.html\" title=\"Hiring Independent Contractors vs. Employees\">independent contractors instead of employees<\/a>\u00a0for certain roles. An advantage of using contractors is that you don&#8217;t have to pay employment taxes, benefits, or worker&#8217;s compensation. But contractors may have other clients and jobs. If you need a dedicated on-site maintenance employee, you must hire an employee.<\/p>\n<p>There are many\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/frequently-asked-questions-regarding-hiring-laws.html\" title=\"Hiring Laws: Frequently Asked Questions\">legal aspects<\/a>\u00a0to hiring employees and contractors, including:<\/p>\n<ul>\n<li>Differentiating employees and contractors correctly<\/li>\n<li>Verifying employee identity and eligibility to work in the U.S.<\/li>\n<li>Avoiding illegal questions in a\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/best-practices-for-employers-in-a-hiring-interview.html\" title=\"Avoiding Discrimination and Illegal Questions in Job Interviews\">job interview<\/a><\/li>\n<li>Following OSHA and\u00a0<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/workplace-safety.html\" title=\"Workplace Safety - FindLaw\">workplace safety<\/a><\/li>\n<\/ul>\n<p>Post your<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/employment-law-and-human-resources\/writing-effective-job-descriptions.html\" title=\"Writing Legal and Effective Job Descriptions\">\u00a0well-written (and legal) job descriptions<\/a>\u00a0on online job boards and LinkedIn. If any positions have a rotating \u201con call&quot; requirement (like emergency maintenance or tenant issues), be sure to state that in the job description.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"steps-container-item\">\n                <div class=\"category-overview category-overview-item-steps\">\n                    <div class=\"category-overview-heading category-overview-heading-steps\">\n                        <div class=\"category-overview-steps\">\n                            13\n                        <\/div>\n                        <h2 class=\"category-overview-steps-title\" id=\"Market\">Create a Marketing Strategy<\/h2>\n                    <\/div>\n                    <div class=\"category-overview-content-steps\">\n                        <p>Investors and property owners may look for property managers in your area to manage their rentals. But they won&#8217;t know about your business if you don&#8217;t have a solid&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/the-basics-of-marketing-a-small-business.html\" title=\"How To Craft an Effective Marketing Plan\">marketing plan<\/a>.<\/p>\n<p>Successful property management companies often combine a strong online presence with content marketing and local advertising. Some digital strategies to consider include:<\/p>\n<ul>\n<li>Setting up a user-friendly,&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/website-terms-and-conditions.html\" title=\"Website Legal Requirements\">accessible website<\/a>&nbsp;detailing your property management services<\/li>\n<li>Maintaining a social media presence with timely, consistent, and engaging content<\/li>\n<li>Writing a blog for your website, incorporating keyword-rich content that&#8217;s helpful to your audience<\/li>\n<li>Leveraging search engine optimization (SEO) strategies<\/li>\n<li>Using email marketing, like an e-newsletter<\/li>\n<\/ul>\n<p>Traditional channels are still effective, too. Contact local investment property and apartment owners to introduce yourself and your business. Also, consider sending direct mail about your company. Request mailing lists from property management trade associations or your local board of realtors.<\/p>\n<p>Word-of-mouth advertising is essential in the real estate industry. Contact real estate agents in your area and tell them about your services. Also, join&nbsp;<a href=\"https:\/\/www.allpropertymanagement.com\/about\/join-our-network\/\" title=\"Join the All Property Management Network\" target=\"_blank\" rel=\"noopener\">property manager referral networks<\/a>&nbsp;so potential clients can find you. Always carry business cards if you meet a potential client or partner.<\/p>\n<p><a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/advertising-considerations-for-your-business.html\" title=\"Advertising Considerations for Your Business\">Local advertisements<\/a>&nbsp;can also be a powerful way to get the word out about your new business.<\/p>\n<p>Before launching your marketing campaign, review applicable&nbsp;<a href=\"https:\/\/www.findlaw.com\/smallbusiness\/business-operations\/marketing-and-advertising-laws.html\" title=\"Marketing and Advertising Laws\">advertising and marketing laws<\/a>. For example, email marketing comes with specific regulations. You also must adhere to&nbsp;<a href=\"https:\/\/codes.findlaw.com\/us\/title-15-commerce-and-trade\/15-usc-sect-45.html\" title=\"15 U.S.C. \u00a7 45\" target=\"_blank\" rel=\"noopener\">truth-in-advertising<\/a>&nbsp;guidelines.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<h2>Need More Help Launching Your Property Management Business? Talk to an Attorney<\/h2>\n<p>Opening and operating a profitable property management company will require many legal decisions. Depending on your experience, you might confidently handle these on your own. Contact a\u00a0<a href=\"https:\/\/lawyers.findlaw.com\/business-organizations\/?fli=dcta\" target=\"_blank\" rel=\"noopener\">local business attorney<\/a>\u00a0if you need professional help with some of your business&#8217;s more complex legal aspects.<\/p>\n<p>If you are ready to start your business, you can let our\u00a0<a href=\"https:\/\/legalzoomcominc.pxf.io\/c\/4851649\/2115288\/26746?subId1=how-to-open-a-property-management-company-custom-content\" target=\"_blank\" rel=\"noopener\">trusted partner LegalZoom<\/a>\u00a0handle your business formation filing for $99 plus filing fees.<\/p>\n\n\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-up\" clip-path=\"url(#clip0_604_3418)\">\n                        <path id=\"Vector\"\n                              d=\"M6 21H3C2.46957 21 1.96086 20.7893 1.58579 20.4142C1.21071 20.0391 1 19.5304 1 19V12C1 11.4696 1.21071 10.9609 1.58579 10.5858C1.96086 10.2107 2.46957 10 3 10H6M13 8V4C13 3.20435 12.6839 2.44129 12.1213 1.87868C11.5587 1.31607 10.7956 1 10 1L6 10V21H17.28C17.7623 21.0055 18.2304 20.8364 18.5979 20.524C18.9654 20.2116 19.2077 19.7769 19.28 19.3L20.66 10.3C20.7035 10.0134 20.6842 9.72068 20.6033 9.44225C20.5225 9.16382 20.3821 8.90629 20.1919 8.68751C20.0016 8.46873 19.7661 8.29393 19.5016 8.17522C19.2371 8.0565 18.9499 7.99672 18.66 8H13Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\"\n                              stroke-linejoin=\"round\"><\/path>\n                    <\/g>\n                    <defs>\n                        <clipPath id=\"clip0_604_3418\">\n                            <rect width=\"22\" height=\"22\" fill=\"white\"><\/rect>\n                        <\/clipPath>\n                    <\/defs>\n                <\/svg>\n            <\/i>\n        <\/button>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"No\"\n                value=\"no\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">No<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g id=\"thumbs-down\" clip-path=\"url(#clip0_604_3423)\">\n                        <path id=\"Vector\"\n                              d=\"M16 0.999995H18.67C19.236 0.989986 19.7859 1.18813 20.2154 1.55681C20.645 1.9255 20.9242 2.43905 21 3V10C20.9242 10.5609 20.645 11.0745 20.2154 11.4432C19.7859 11.8119 19.236 12.01 18.67 12H16M9.00003 14V18C9.00003 18.7956 9.3161 19.5587 9.87871 20.1213C10.4413 20.6839 11.2044 21 12 21L16 12V0.999995H4.72003C4.2377 0.994543 3.76965 1.16359 3.40212 1.47599C3.0346 1.78839 2.79235 2.22309 2.72003 2.7L1.34003 11.7C1.29652 11.9866 1.31586 12.2793 1.39669 12.5577C1.47753 12.8362 1.61793 13.0937 1.80817 13.3125C1.99842 13.5313 2.23395 13.7061 2.49846 13.8248C2.76297 13.9435 3.05012 14.0033 3.34003 14H9.00003Z\"\n                              stroke=\"#666666\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/g>\n                    <defs>\n         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               <input\n                                id=\"was-this-helpful__radio-button--understandable\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"positive-feedback\"\n                                value=\"Easy to understand\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--understandable\"\n                        >Easy to understand<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--solved-problem\"\n                                class=\"fl-radio-button-field-input\"\n             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                value=\"Too complicated\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--complicated\"\n                        >Too complicated \/ too many steps<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--dated\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Out of date\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--dated\"\n                        >Out of date<\/label>\n                    <\/div>\n                    <div class=\"fl-radio-button-field fl-flex was-this-helpful__feedback-form-title\">\n                        <input\n                                id=\"was-this-helpful__radio-button--negative-other\"\n                                class=\"fl-radio-button-field-input\"\n                                type=\"radio\"\n                                name=\"negative-feedback\"\n                                value=\"Other\"\n                        >\n                        <label\n                                class=\"fl-radio-button-field-label fl-text-sm was-this-helpful__radio-label\"\n                                for=\"was-this-helpful__radio-button--negative-other\"\n                        >Other<\/label>\n                    <\/div>\n                <\/fieldset>\n  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