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Consumer Protection

How To Spot Fake Online Reviews

By Michelle Bogle

According to a study published in the journal "Marketing Science," it is not uncommon for product marketers to purchase fake online reviews, resulting in five-star ratings on popular e-commerce sites like Amazon (think the products you order off Amazon but are shipped or sold from someone different). To the untrained eye, identifying fake reviews takes more work. You need to know what to watch for to protect yourself and your hard-earned dollars from being deceived. To help you spot fake reviews on e-commerce sites as you do your holiday shopping, here are six red flags to look out for.

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5 Times You Can Sue a Mechanic

By Christopher Coble, Esq.

Car repairs can be a scary prospect. First there's the cost, the time it will take, and then the worry about the repairs being done right. Most mechanics do good and honest work, and care for our cars like they were their own. But other mechanics on the other hand...So what happens if you get one of the bad guys? When can you sue a mechanic if they don't take good care of your car?

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Product Recalls Are Skyrocketing

By Richard Dahl

Companies recalled more than 1 billion product units in the U.S. by mid-August, the earliest date that milestone has been reached in a calendar year, and an all-time recall record appears certain for 2022. Those are the findings in a quarterly product recall index compiled by the insurance company Sedgwick. The report notes that recalls only reached the 1 billion mark twice before, in 2018 and 2021, when it took far later in the year to hit that number.

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Bumped: What Are My Rights if My Flight Is Overbooked?

By Catherine Hodder, Esq.

Air travel has become a nightmare with oversold flights, staff shortages, flight delays, and cancellations. Being bumped from a flight is an all-too-common occurrence these days. But people do not realize that, despite paying for a ticket in advance, the terms of purchase don't entitle you to a particular flight. They merely promise you transportation from one city to another.

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What Do I Need to Know When My Child Travels as an 'Unaccompanied Minor'?

By Catherine Hodder, Esq.

Your child may travel internationally or domestically, as part of a class trip, or with an adult who is not their legal guardian. When they do, they will need a child travel consent form. Additionally, if divorced or legally separated, you may need to show a child travel consent form signed by their other parent to travel with your child. This consent prevents child abductions where a parent takes their child to another country in violation of the International Parental Child Abduction Act. In some cases, the parent may also need to provide the child's birth certificate.

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10 Things That Can Get You Booted From a Flight

By Holly South

An old video recently resurfaced on TikTok showing a woman getting quite upset over being seated next to a mother and her infant. She screamed at a flight attendant and threatened to cost the woman her job if she wasn't moved. The outburst got her kicked off the flight. Like this incident, many more have been recorded in the past few years involving airline passengers who go Karen crazy and are kicked off the flight. But what instances warrant being kicked off or bumped from a flight?

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