Indiana Telemarketing Fraud Laws
Created by FindLaw's team of legal writers and editors | Last reviewed March 06, 2018
Telemarketing fraud is usually a federal crime prosecuted by the federal government because it's typically committed across state lines. However, Indiana and other states also have telemarketing fraud laws in order to prosecute telemarketing fraud that occurs in their states. In Indiana, the Attorney General's Office investigates telemarketing fraud. At the federal level, the FTC (Federal Trade Commission) is the agency responsible for investigating and prosecuting telemarketing fraud in the U.S.
Protecting Yourself from Telemarketing Fraud
The best way to stop telemarketing fraud is to take preventative steps to protect yourself. Some steps you can take are to:
- Register for the Indiana Do Not Call list online or call 1-888-834-9969
- File a complaint against Do Not Call violators online or at 1-888-834-9969
- Don’t give out your personal information (for example, Social Security, bank account, or credit card numbers; the name of your spouse or pets; etc) to any unsolicited caller.
- Don’t rush into buying anything by telephone. If a caller is pressuring you to buy, just hang up.
- If a caller wants you to pay over the phone by check or wire transfer, be extremely wary or hang up.
- Ask for a written contract, the cancellation policy, and the contact information of the telemarketer and company he or she represents.
Indiana Telemarketing Fraud Laws: Statutes
Details on Indiana's main telemarketing laws are outlined in the table below.
What is Required or Prohibited?
Telemarketers must register with the Attorney General, if they offer items (such as precious metals, purchase incentive prizes or bonuses, timeshares, camping clubs, office equipment, etc) of $100 to $50,000 in value either from Indiana or to a consumer in Indiana.
If telemarketers imply a potential buyer will receive a gift or prize, when registering they must inform the Attorney General of:
If a telemarketer uses any misleading or deceptive statements in soliciting a sale or fails to deliver an item within four weeks, the consumer can void the contract within 90 days of the contract by sending the seller written notice. The seller must return all money paid and the consumer must make available for return any items he or she received.
Do Not Call List
Telemarketers are prohibited from calling a number registered on the most recent do not call list. However, this law doesn't apply to some telephone solicitors whom the public may wish it did, including:
Automatic Dialing Machines
Telemarketers can't use automatic dialing machines before 9 am or after 8 pm in Indiana. The automatic device must also disconnect within 10 seconds of ending the call. If a human operator precedes the recorded message, he or she must disclose the company’s name, purpose of the message, goods or services promoted, and if the call is to solicit funds. Automatic dialers can't call hospitals, emergency services, police or fire departments, or mental health facilities.
Telemarketers who break the law can be penalized both criminally and civilly. Also, failure to comply with the telephone solicitation laws is a “deceptive act” under the Indiana Deceptive Consumer Sales Act and telemarketers are subject to those penalties as well.
When telemarketers don't comply with registration requirements, consumers can cancel any contracts with them. Additionally, the local court can issue a legal injunction to stop the telemarketers and automatic dialer operators from committing further violations.
Consumers who are harmed by telemarketing fraud can sue in civil court for their damages, including actual losses, attorney's fees, and court costs.
Note: Laws change constantly -- it's important to verify the state laws that you are researching.
Get Legal Help with Your Telemarketing Fraud Case in Indiana
There are plenty of reasons why getting an unsolicited phone call from a marketer could be legitimate, but you want to make sure you follow the law. If you've been charged with telemarketing fraud in Indiana, protect your interests by working with an experienced criminal defense attorney familiar with these laws.
You Don’t Have To Solve This on Your Own – Get a Lawyer’s Help
Meeting with a lawyer can help you understand your options and how to best protect your rights. Visit our attorney directory to find a lawyer near you who can help.
Next Steps: Search for a Local Attorney
Contact a qualified attorney.