Medical Patients: Understand Your Civil Rights in Health Care
By Linda Sanabria, J.D. | Legally reviewed by Susan Mills Richmond, Esq. | Last reviewed March 26, 2024
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In today's complex health care landscape, understanding your rights as a patient is crucial. Medical care involves many different interactions, decisions, and procedures. Patients must be aware of their civil rights to ensure fair treatment and quality care.
Knowing your rights can empower you to advocate for yourself. This article discusses essential aspects of patients' civil rights in health care.
Impact of Civil Rights Laws on Health Care
Civil rights laws have had a profound impact on health care in the United States by:
- Protecting individuals from discrimination
- Ensuring equal access to health care
- Transforming the way health care is delivered
- Promoting inclusivity within the health care system
Read on to learn about the impact of civil rights laws on various aspects of health care.
Access to Care
Historically, certain groups have experienced challenges when accessing health care. These groups include:
- Racial and ethnic minorities
- Individuals with disabilities
- Other disadvantaged groups
Lowered health care access has led to poor health outcomes and low quality of care. Civil rights laws, however, help break down barriers to access. They do so by:
- Prohibiting discriminatory practices in health care settings
- Expanding insurance coverage through Medicaid and the Children's Health Insurance Program (CHIP)
- Promoting language assistance and interpreter services for individuals with limited English proficiency
Federal laws have been crucial in combating health care barriers. These laws include:
Both laws were enacted by the federal government. They prohibit discrimination based on protected characteristics, such as:
- Race
- Color
- National origin
- Disability
These laws ensure that individuals receive equitable treatment regardless of their background.
Promoting Cultural Competence and Sensitivity
Civil rights laws also promote sensitivity and cultural competence among health care providers. Cultural competence means respecting the cultural beliefs and values of diverse patients. This care can be tailored to their unique needs and preferences.
Laws like Title VI of the Civil Rights Act of 1964 prohibit discrimination. Programs receiving federal funding cannot discriminate on the basis of race or other factors discussed above. These laws have prompted health care organizations to be more mindful of possible discrimination. They help implement policies aimed at ensuring linguistic and cultural competence. This includes:
- Providing interpretation and translation services
- Employing diverse staff members
- Offering culturally relevant health education materials to better serve diverse patient populations
Promoting cultural competence leads to improved communication, trust, and patient satisfaction. This leads to better health outcomes for all individuals, regardless of their background.
The Office for Civil Rights (OCR) handles health care discrimination complaints under Title VI.
Protecting Patient Privacy and Confidentiality
Patient privacy and confidentiality are fundamental rights protected by civil rights laws. One law is the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
HIPAA establishes national standards to protect the privacy of medical records. It ensures that patients have control over:
- Who can access their health information
- How their health information is disclosed
Health care providers are required to:
- Obtain patient consent before sharing medical records with third parties
- Maintain secure electronic health record systems
- Adhere to strict guidelines to protect against data breaches and unauthorized access
Patient privacy and confidentiality protections allow civil rights laws to:
- Uphold individuals' autonomy and dignity
- Contribute to the integrity and trustworthiness of the health care system as a whole
Challenges to Reducing Health Care Inequity and Discrimination
Some of the most significant impacts of civil rights laws on health care include the:
- Prohibition of discrimination
- Promotion of equal treatment for all individuals seeking medical care
Similarly, the ADA prohibits discrimination against people with disabilities. The ADA also:
- Ensures physical accessibility to health care facilities
- Provides reasonable accommodations for individuals with disabilities
- Prohibits discriminatory practices like denial of service based on disability status
By enforcing laws that prohibit discrimination, civil rights laws help fight health care inequity. All individuals deserve the opportunity to receive high-quality care. Their background, identity, or circumstances should not be relevant.
Reducing health care inequity and discrimination is a complex challenge. It involves addressing various societal, economic, and systemic factors. Below, we discuss some of the key challenges.
Social Determinants of Health (SDH)
Health outcomes are heavily influenced by social factors. These include income, education, housing, and access to health care. Discrimination and inequity often exacerbate disparities in these determinants.
For instance, marginalized communities may:
- Face barriers to accessing quality education
- Struggle to obtain quality employment opportunities
These challenges may lead to lower incomes and poorer health outcomes.
Structural Racism and Discrimination
Historical and systemic racism and discrimination have deep-rooted impacts on health care. These include:
- Gaps in health care access
- Quality of care
- Worse health outcomes among racial and ethnic minorities
There are institutional biases and prejudices within health care systems, including patient profiling. These problems can result in discriminatory treatment.
Health Care Access and Affordability
Limited access to health care services, particularly in underserved communities, contributes to health care inequities. This can be due to factors such as:
- Geographic barriers
- Lack of insurance coverage
- High cost of health care
The Affordable Care Act (ACA) aimed to address some of these issues by:
- Expanding access to Medicaid and Medicare
- Increasing access to health insurance marketplaces
Discrimination may affect the quality of care received. This is true even when health care services are available. The ACA also includes provisions to address disparities in health care access and quality. This includes prohibiting insurance companies from denying coverage based on pre-existing conditions.
Cultural Competence and Language Barriers
Inadequate cultural competence among health care providers can be a huge problem. It can lead to misunderstandings, mistrust, and suboptimal care for diverse patients.
Language barriers can make these problems worse. They hinder effective communication between patients and providers. They also impede access to appropriate health care services.
Implicit Bias and Stereotyping
Implicit biases are unconscious attitudes that affect perceptions and behavior. They can influence health care delivery and decision-making.
These biases, based on factors such as race, ethnicity, gender, or socioeconomic status. may result in:
- Different medical treatment
- Diagnostic disparities
- Unequal access to treatments
- Unequal access to interventions
Health Literacy and Education
Limited health literacy can make it hard for people to:
- Understand health information
- Navigate health care systems
- Make informed decisions about their health
Educational disparities can perpetuate inequities in health care outcomes.
Policy and Systemic Challenges
Poor policies and systemic barriers within health care systems perpetuate health disparities and discrimination. These include issues such as:
- Lack of funding for public health initiatives
- Inadequate support for community-based interventions
- Insufficient efforts to address social determinants of health
Addressing these challenges requires efforts such as:
- Policy reforms
- Community engagement
- Education and training for health care providers
- Investment in underserved communities
- Efforts to dismantle systemic racism and discrimination
More Information on the Rights of Medical Patients
Read on for more information on the legal rights of patients, including those in nursing homes and other facilities:
- Health Care, Human Services and Title VI of The Civil Rights Act of 1964
- Age Discrimination in Federally Funded Health Programs
- Disability Discrimination in Health Care and Health Services
- Rights of HIV/AIDS Patients
Do You Have a Discrimination Complaint? An Attorney Can Help You
Have you experienced discrimination in a medical setting? Seeking the help of a qualified health care attorney can be crucial. An attorney concentrating in discrimination cases can:
- Provide legal guidance
- Advocate for your rights
- Help you navigate the complex process of filing a complaint
Seek accountability and redress for any harm you've suffered. Get in contact with an attorney today.
Next Steps
Contact a qualified civil rights attorney to help you protect your rights.