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The Rights and Responsibilities of Patients

Patients have rights to respectful, non‑discriminatory medical care. This includes information about diagnoses and treatment options, privacy, access to medical records, timely care, the ability to question providers and refuse treatment, and continuity of care. They also have responsibilities to treat providers respectfully and be honest about their health history and symptoms. Patients should follow agreed healthcare treatment plans, coordinate care among providers, and comply with privacy requirements like HIPAA.

Being a proactive patient means understanding your medical history, keeping detailed records, and advocating for your healthcare needs. This article explains patients’ rights and responsibilities. It offers tips for taking control of your health. If you feel a healthcare provider has not respected your rights, contact an experienced healthcare lawyer near you.

What Is the Patient Bill of Rights?

In 2010, President Obama enacted the Affordable Care Act. This law protects patients and healthcare providers by outlining their rights and responsibilities regarding medical treatment.

According to the Department of Health and Human Services and the U.S. Department of State’s Bureau of Medical Services’ Patient Bill of Rights, individuals have the following rights when it comes to patient care:

  • Patients are entitled to respectful care. Healthcare professionals must treat all patients and their caregivers with dignity and respect.
  • Patients have the right to fully understand their diagnosis as well as their treatment options. This helps them participate in the decision-making process.
  • Patients should trust that their communications with their doctors or healthcare service personnel will remain private and confidential. HIPAA laws also protect this right.
  • Patients have the right to their medical records. They also have the right to amend these records when needed.
  • Patients can question their doctors about medical decisions along with their treatment plans. Doctors are required to provide full disclosure.
  • All patients have the right to be free from discrimination.  This includes sex, gender, race, age, religion, ethnicity, national origin, sexual orientation, disease, disability, or language.
  • Patients are entitled to timely access to medical care. Every effort should be made to provide quick service.
  • Patients have the right to refuse treatment, medical testing, and other medical interventions. Consent must be given for all treatments by the patient or a person with the power to make medical decisions for them.
  • Patients can question their primary medical caregiver about their professional qualifications. All answers given must be truthful.
  • Patients are entitled to continuity of care. This includes when leaving one healthcare facility for another.

The above rights apply to patients and people holding power of attorney over a patient. All medical facilities, nursing homes, assisted living facilities, and hospitals must respect these rights.  Most hospitals and other medical facilities have patient advocates to ensure compliance.

If you believe your healthcare facility or other medical care provider has violated these rights, you may have a claim for damages. Talking with a personal injury attorney can be helpful.

Patient Responsibilities to Healthcare Providers

While the Patient Bill of Rights protects individual patients, it also protects healthcare professionals. Patients have duties toward their healthcare providers and the companies they work for.

These responsibilities include the following:

  • Patients must treat healthcare professionals with respect
  • Patients must provide their doctors and other medical professionals with complete information regarding their symptoms, medical history, and medications
  • Patients must be honest and forthcoming regarding their ailments and health
  • Patients must cooperate with their treatment plan
  • Patients must try to coordinate their care, including prescription medications, with the various doctors and healthcare providers treating them. Giving your primary care physician permission to share your medical information with other practitioners makes this easier
  • Patients must respect others’ privacy and follow facility policies and HIPAA (Health Insurance Portability and Accountability Act) obligations apply to providers and insurers

Be Proactive With Your Medical Care

To optimize your health, you must take control of your medical care. Nobody is more familiar with your health information, and you have the last say regarding your health plan.

To ensure that your healthcare providers offer you the best care, employ the following tips:

Make Sure Your Doctor Treats You With Respect

Most doctors and healthcare professionals care about their patients and know that it’s important to have a good bedside manner. If your physician dismisses your concerns out of hand, consider finding a different healthcare provider.

If It’s Not a Good Fit, Find Another Doctor

If you’re uncomfortable with your current physician, find a new one. There is no reason to stay with a doctor who makes you feel like you’re an inconvenience. Even if you like your primary care physician, get a second opinion if you don’t agree with their treatment plan.

Take an Active Interest in Your Care and Treatment

When it comes to your health, there is no such thing as a “stupid” question. You have the right to ask your doctor anything. This is the only way you can truly give informed consent for treatment.

Keep Careful Records of Your Medical Health

Keep records of your medical issues. Some people keep a diary to document their symptoms, aches, and pains. This makes it easier to explain issues to a doctor.

Jotting down questions for your physician is also a good idea. This lets you use your limited time together wisely. Having a list of concerns or specific questions can help maximize your visit.

Prepare for Your Medical Appointments

If you’ve seen other physicians or specialists, let your primary physician know at your next appointment. Don’t assume they know what treatments other doctors are providing. Bring copies of any test results.

Bring a notebook to any visit with your physician. Many patients have difficulty remembering everything said about their medical care. Take notes so you can refer to them later.

Disclaimer: State and federal laws change frequently due to new legislation, higher court rulings, and other means. While FindLaw strives to provide readers with the most current information, it’s best to consult an experienced healthcare attorney for additional information regarding the current laws in your state.

Has Someone Violated Your Patient Rights? Contact a Healthcare Attorney for Help

Your health can depend on controlling your situation and making wise choices. The law requires that medical professionals provide quality care and treat patients with respect. If you need legal help with a healthcare-related matter, contact an experienced healthcare attorney.

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