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Client Surveys: A Good Idea for Your Firm?
By Casey C. Sullivan, Esq. | Last updated on
Client satisfaction should be central to any firm. After all, it takes much less energy to retain a client than to develop a new one. Utilizing client surveys...
3 Mistakes Lawyers Make When Choosing Office Space
By Mark Wilson, Esq. | Last updated on
If you've decided to lease office space rather than go the virtual route, congratulations! You're well on your way to looking professional. Before you get that...
Does Your Firm Need Cyber Insurance?
By Casey C. Sullivan, Esq. | Last updated on
Lawyers are often asked to safeguard sensitive information, but their ability to do so can be undermined by weak cybersecurity and determined hackers. Should a...
3 Traits of a Great Law Firm Receptionist
By Casey C. Sullivan, Esq. | Last updated on
Power in a law firm isn't found just in the wood-paneled, reporter-lined corner office, but right behind the front desk. A law firm's receptionists isn't just...
Lawyers, It's Time to Start Spring Cleaning
By Mark Wilson, Esq. | Last updated on
It's the first day of spring -- unless you live on the East Coast, in which case, you might be in for continued snow storms. Still, with the technical...
Fla. Bar Ethics Proposal: Don't Tell Clients to Delete That Post
By Casey C. Sullivan, Esq. | Last updated on
Can attorneys advise their clients to remove, before litigation commences, social media pages and accounts which may contain potential evidence in a dispute?...