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The heart-breaking story of a 3-year-old girl with severe facial scars being kicked out of a KFC may be a hoax, according to the restaurant chain. But the girl's family insists the story is real.
As you may recall, the girl was mauled by a pit bull and suffered facial injuries including the loss of one eye; she was allegedly asked to leave a KFC in Jackson, Mississippi, because her injuries were scaring customers. The story went viral and led to more than $135,000 in online donations for the girl's recovery, including a $30,000 pledge from KFC.
But as the Laurel Leader-Call reports, two investigations by KFC failed to confirm the family's story.
Hoax or not, here are three lessons that your business can learn from the controversy:
- Need legal advice on how your small business should operate? Consult with an experienced business attorney about your options.
Regardless if you believe a customer's complaint is a hoax, it's probably wise to contact a business lawyer as soon as possible to figure out the best way to address the allegations and keep your business' reputation intact.
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Meeting with a lawyer can help you understand your options and how to best protect your rights. Visit our attorney directory to find a lawyer near you who can help.
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