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Chat Bot Wants to Greet Your Clients Online

By William Vogeler, Esq. on July 23, 2018 4:00 PM

Did you ever wonder why actors -- and not attorneys -- usually do the talking in lawyer commercials?

After all, lots of lawyers can act. They put on shows in court, and they have winning personalities, too.

But seriously, there are other reasons somebody else steps into the spotlight in law firm advertising. It's because everybody has a job to do, and there are some things a lawyer can't do. Hence: chat bots.

Chat Bot

Maybe you didn't notice, but robots are taking over changing the legal profession. It's not just research, discovery, and smart contracts, robot lawyers are also doing internet advertising.

Chat bot lawyers arrived a few years ago, and after beating about 375,000 parking ticket cases they expanded into 1,000 other legal areas.

But that was a text-bot that addressed legal questions. This year's bots are focused on marketing, and they a face. Quriobot looks like a cross between R2D2 and BB8, i.e. cuter than most lawyers.

Mashable reports that Quriobot can greet new visitors to your website, answer their questions, and help them find their way around a website.

Client Intake

If you've never spoken to a chat bot, it's not just a dog-and-pony show. They are programs that interact with you, using customized dialogues.

Quriobot, for example, can be programmed to help fill out forms and get feedback from website visitors. The robot cost about $59, but it's cheaper than a lawyer or an actor.

Not bad for a 24/7 website receptionist in the 21st Century.

Want information on effective marketing? Let the experts at FindLaw's Lawyer Marketing give you a hand with FindLaw Integrated Legal Marketing Solutions.

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