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FindLaw's Voice and Email Connect Services: Better Than DIY

By William Peacock, Esq. on March 04, 2013 | Last updated on March 21, 2019

If you are a tech geek and a lawyer, we’re willing to bet that you are the do-it-yourself type. Aren’t we all? Why pay someone else to handle client communication or manage your web presence when you can set up your own website and return your own calls?

A wise man once warned, “You either have time or money. Not both.” True indeed. How much is your time worth? Part of becoming an adult is deciding to throw in the towel on menial battles and save your time for those juicy billable hours.

Change your own oil? You could, or you could handle that 12(b)(6) motion.

Set up a WordPress blog-style site for your DUI defense firm? Or you could handle actual DUI cases.

Return emails and calls to dozens online leads? How about having FindLaw filter through the flakes?

You get the point. Your time is valuable -- not in the clichéd sense, but in the actual billable hour sense.

And for your tech geek soul, we've got goodies.

Voice Connect

It's a 24/7/365 answering service. We crunched the numbers on client calls and 18 percent happened outside of business hours. Seventy percent of callers who hear voicemails don't leave a message.

You have two choices: be anchored to your cell phone or have someone else do it for you. Voice Connect has U.S.-based operators covering the phones, collecting information, key issues, and contact details. If the call fits your criteria, it is passed on to you.

Email Connect

Similar concept, different product. A prospective client emails you. You are in court -- all day. Instead of having that client continue to shop around, Email Connect will call get back to the possible client, within thirty minutes, and gather the crucial case details (see above).

Time saved. Client captured.

Conversion Solutions

We promised geekdom. We deliver geekdom. Conversion Advantage tracks more things than we can list, but a few of them are prospects, web hits, Voice and Email Connects, and metrics, all wrapped in a pretty website with lots of graphs and charts. We love graphs and charts! (Almost as much as we love paying clients, right?)

Disclaimer: All of this cool stuff is brought to you by FindLaw's lawyer marketing folks. We're also a part of FindLaw. We're all friends. Obviously.

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