Do Colleges Need to Refund Classes Canceled Because of a Pandemic?
By Jade Yeban, J.D. | Legally reviewed by Catherine Hodder, Esq. | Last reviewed March 19, 2025
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Pandemic-related class cancellations have raised questions about tuition refunds from colleges. Legal cases, like those involving Drexel University and Columbia, highlight the complexities of contract law and educational promises.
When the novel coronavirus pandemic struck, it disrupted many aspects of life. This included higher education. Colleges and universities had to shut down in-person classes. This led to a rapid shift to online education. This change sparked a significant question. Should colleges refund tuition due to this disruption? Throughout the pandemic, college students and their families have faced challenges. They have struggled with campus closures. Others had trouble transitioning to online classes. Others struggled to handle financial uncertainties related to tuition costs and student fees. Some of these disgruntled students filed lawsuits. Let's explore this topic in more detail below.
The Coronavirus Pandemic and Higher Education Institutions
The coronavirus pandemic has profoundly impacted higher education. It ushered in sweeping changes across campuses worldwide. As the virus spread rapidly, universities and colleges had to pivot fast. They switched from traditional in-person classroom structures to online learning formats. This sudden shift challenged the adaptability of institutions and students alike. It also sparked intense debate over tuition fees and the quality of online education. It also highlighted the future landscape of higher education. This pivotal moment has highlighted both vulnerabilities and opportunities within the sector. It reshaped how education is delivered and perceived in an era of global health crises.
Legal Grounds for Tuition Refunds
The coronavirus forced school campuses across the nation to close. Many students felt that they were not getting the in-person education they paid for. This led to a wave of class-action lawsuits against educational institutions. Some important cases to consider include:
- The University of Miami and Drexel University Case. In 2020, students at these universities filed class-action lawsuits. They sought refunds for tuition, fees, and room and board after the schools shifted to online classes. The lawsuits claimed that the universities breached their contracts. They alleged the college did not provide the in-person educational experience students paid for. The court ruled in favor of the university. The judge concluded that Drexel did not promise in-person services in their agreements with students and dismissed the case in March 2021.
- Michigan State University. Also in 2020, a student filed a lawsuit that others joined. The plaintiff addressed the university's online classes during the pandemic. They alleged these classes were substandard compared to the in-person classes. The student argued for partial refunds on the grounds of not receiving the contracted educational services. This court dismissed this case in September 2020.
- Columbia University. A group of students filed a lawsuit seeking refunds for the spring 2020 semester. The lawsuit argued that the university didn't fulfill its promise of providing on-campus education. This lawsuit was dismissed in June 2021. The court found that the university did not breach any explicit contract. The students appealed the decision, and Columbia paid to settle the case in 2021.
These cases show the varied legal landscapes involved in these cases. This reflects the complexity of contract law in the context of unprecedented global events like the pandemic.
Colleges' Responses to Refund Demands
Colleges had no choice but to respond to students' lawsuits. Colleges argue that they provide stable substitutes for in-person classes through online instruction. Institutions like Drexel University and Michigan State emphasize their efforts. They claimed they continue delivering quality education through remote learning platforms. Moreover, colleges cite financial strains. These strains were due to maintaining campus facilities and providing student services. This is despite campus housing and other on-campus resources being unavailable for some students. Colleges also highlight their reliance on state funding and endowments. They also pointed to financial aid programs to support their operations during the pandemic.
Financial and Social Implications for Students
The shift to online education has had mixed impacts on students. Some adapted to online learning. Others struggled with the lack of in-person interaction and limited access to campus resources such as libraries and labs. Students living off-campus or in dorms experienced disruptions. This led to calls for partial refunds for unused facilities. The situation was particularly difficult for in-state and public school students. These students often choose institutions based on the promise of in-person instruction. They also may be concerned with affordable tuition costs.
The Future of Higher Education Post-Pandemic
The debate over tuition refunds during the coronavirus pandemic highlights broader questions about the value and delivery of higher education. As the dust settles, higher education will likely continue to evolve. There may be an increased emphasis on flexible learning options which could accommodate both in-person and online education. This evolution will necessitate clear communication from colleges about what students can expect. This helps ensure that both students and institutions can navigate future challenges effectively.
Getting Legal Help With Tuition Refund Claims
College students and their families may be considering legal action to seek tuition refunds. It's essential to understand your rights and the complexities of the legal landscape. Contact an education law attorney as they can help with higher education law or class-action lawsuits that provide crucial guidance. These legal professionals can assess the viability of a case and ensure that students are effectively represented. They can help students in their quest for fair treatment and financial justice.
Can I Solve This on My Own or Do I Need an Attorney?
- You generally need a lawyer's help to sue a school
- School rules and regulations can be contested in court
- Civil rights and discrimination issues are a large part of education law
Education legal issues can span Title IX concerns, discrimination cases, civil rights offenses, and teachers' rights. An attorney can help prevent common mistakes with your case.
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