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Is the Customer Always Right? Not When You Practice Law
By Casey C. Sullivan, Esq. | Last updated on
Like it or not, the law is a customer service profession. Getting clients and keeping clients depends on your ability to please clients. As the old cliche...
Have Court Security Measures Gone Too Far? Some Lawyers Think So
By Casey C. Sullivan, Esq. | Last updated on
Courthouse shootings and violent crimes are rare, but they aren't unheard of. From X-rays to pat-downs, many courthouses have installed security procedures to...
When You Should Encourage Clients to Not Settle Their Lawsuit
By Casey C. Sullivan, Esq. | Last updated on
As litigious as Americans can be, the vast majority of cases settle before going to court. How vast is that majority? Less than two percent of federal civil...
Should You Use a Sliding, Income-Based Billing Rate?
By Casey C. Sullivan, Esq. | Last updated on
Many lawyers dream of landing a corporate client with deep pockets or a millionaire businesswoman with a litigious ex -- anyone willing to pay an exorbitant...
3 Tips for Dealing With a Judge Who Hates Your Client
By Casey C. Sullivan, Esq. | Last updated on
Judges hold their cards close to their chests -- usually. For all the impartiality and decorum judges normally demonstrate, it's not unheard of for a judge to...
How Lawyers Pad Their Hours and Why You Shouldn't
By Casey C. Sullivan, Esq. | Last updated on
We've all wished that there were more hours in a day. Some lawyers, however, have gone ahead and added their own -- at least in their bills. It's not unheard...