Can I Sue Google?

Under federal law, Google cannot be held legally responsible for content posted by third parties. This is called immunity, but Google’s immunity is not unlimited. If it acts unlawfully in its own right, independent of posting third-party content, Google can be held responsible in a legal sense for its conduct.

However, you will have a fight on your hands. Google is a huge company with hundreds of lawyers on staff. If you plan on suing Google, you should consider getting legal advice from an experienced consumer protection attorney.

Google Is a Prominent Company

Two college students started Google in 1995 (under a different name). Today, Google is one of the world’s largest tech companies. Its parent company, Alphabet Inc., reported a net income for 2021 of more than $76 billion and as of 2026 is worth over $4 trillion. 

While the company now has many products and services, this article focuses on issues involving content and its search engine. The main way Google makes money is through advertisements. Advertisers submit ads to Google that include a list of keywords relating to their product, service, or business. When you google those keywords, the ad appears on the retrieved web page. The advertiser pays Google every time a user clicks on the ad and is redirected to the advertiser’s website.

It can be daunting to face against such a large company with these powerful resources. Yet, the court system could give you and other individual consumers an opportunity to seek a fair outcome. Before learning how to sue Google, find out whether you have grounds to sue.

Why Might You Want To Sue Google?

There are all sorts of reasons why you may want to sue Google, such as:

• You bought a defective tech device, such as a Pixel, a Chromebook, or a Google Nest smart home product
• You believe Google’s Gemini AI program stole your creative work
• Google’s practices are an invasion of your privacy
• Your personal or financial details were subject to a data breach 
• Google Maps won’t take down fake reviews of your business
• You have a billing dispute over a purchase or subscription with Google
• Information you found while googling was false, which caused a serious problem
• Google or YouTube censored your website or content unfairly

Some of these problems might rise to the level of a lawsuit under certain conditions. But in this article, let’s focus specifically on problems with the search elements of Google.

You may be searching the internet one day and come across a disturbingly unflattering picture of yourself. You may be a business owner who receives an unfair negative review. Google might be sending users to a website that says false things about you.

Is Google legally responsible for any of that? In general, no.

Section 230 Immunity Protects Google

Federal law protects Google and other tech giants from lawsuits based on content posted by third parties. Section 230 of the Communications Decency Act is one of the most important internet laws in the country.

Passed in 1996, a year after Google’s predecessor was formed, section 230’s purpose was to encourage free speech and innovation on the internet. If online service providers were legally liable for content posted by other internet users, they would be forced to regulate and censor content. This would have inhibited, if not prevented, the internet’s development.

So Congress gave the tech companies immunity. Under Section 230, no online computer service can be treated as the publisher or speaker of information posted by a third party. Congress also granted Google the freedom to remove objectionable content without fear of lawsuits. This grant of immunity is sweeping.

Every type of lawsuit that would be based on Google being the publisher or speaker of a statement is barred, which includes most state law tort claims, such as:

• Defamation
• False advertising 
• Unfair competition
• Invasion of privacy
• Intentional infliction of emotional distress

The legal reality is that in most cases Google cannot be held liable for objectionable content that appears in its search results.

Things You Can Sue Google For

Google’s immunity is vast but not unlimited. You can sue Google if:

• Google is the original creator of the objectionable content
• Google contributes to intellectual property infringement
• You have direct business dealings with Google
• One of the extremely limited exceptions to Section 230 applies

FindLaw discusses each of these exceptions below.

Other types of claims might not relate to this immunity at all. For example, Google employees can still bring employment claims for issues like discrimination or wrongful termination.

Content Google Creates

The first reason you may be able to sue Google is for the content it creates. If Google were to change a material fact in an article someone else posted, Google could be held responsible for that change.

Intellectual Property Infringement

The second reason is if Google is a direct or contributory infringer of your intellectual property rights. Intellectual property law gives authors, artists, inventors, and other creators rights in their work. They can sell, lend, or license their work to others. If you use their work without permission, you violate their intellectual property rights.

Google may not be a publisher or speaker, but it can be held liable for intellectual property infringement as a distributor. Distributors can be found liable for infringement if they have reason to know that content infringes your intellectual property rights but they distribute it anyway. If you inform Google that content infringes your intellectual property rights and Google doesn’t remove it, then you would have grounds to sue.

Direct Business Dealings

A third exception to the immunity rule is if you have direct business dealings with Google. Suppose you have a Google account. You write your doctoral thesis on Google Docs and save it on your Google Drive, for which you pay a monthly fee. Somehow, Google loses your thesis. You would be able to sue Google.

However, when you sign up for a Google account, you agree to Google’s Terms of Service. Those terms contain an entire section of disclaimers, and they purport to limit Google’s financial liability to the greater of either $200 or the total fees you paid to use the relevant Google service in the 12 months before the dispute.

According to those terms, any disputes you may have can only be brought in state or federal court in Santa Clara County, California. Suing Google for $200, even if you live in California, may not be worth it.

Statutory Exceptions to Section 230

There are three statutory exceptions to Section 230:

• Child pornography
• Sex trafficking
• Electronic Communications Privacy Act of 1986

These exceptions are quite narrow and do not apply to most disputes you might have with Google.

Government Action Against Google

You may find it frustrating that Google and other Big Tech companies can’t be held liable for the harms that others commit on their platforms, but this doesn’t mean that Google is getting off the hook.

Various state governments and the federal government, on behalf of consumers, have pursued litigation against Google. Below are some examples.

Privacy Lawsuits

In January 2020, the attorney general for the District of Columbia, Karl Racine, brought an action to hold Google accountable for misleading and violating the privacy of its users in connection with data collection.

According to the suit, Google deceived consumers about how their personal data, including their location data and location history, were collected, stored, and used. This impacted not only users of Android smartphones but also consumers who used Google accounts and products, like Chrome, on Apple devices. The attorneys general for Indiana, Texas, and Washington state filed similar actions in state courts. Arizona also has an action against Google in court.

These class action cases specifically challenge how Google obtained location and private information. They allege that Google relies on dark patterns, which are deceptive and manipulative practices designed to influence users’ online decisions, to prompt users to enable location tracking in certain apps by claiming that they won’t function properly without enabling location information.

Google Spokesperson Jose Castaneda responded that the suits were based on inaccurate claims and outdated information.

Antitrust Lawsuit

Texas also brought an antitrust lawsuit against Google. Antitrust law aims to protect consumers from companies that become so dominant in a market that they are able to force out the competition and charge higher prices. Texas claims that Google has that power over the systems that allow publishers to auction off ad space to marketers in the advertising market.

Other Lawsuits

These are just a couple of the lawsuits that regulators have brought to limit the power of Big Tech and social media companies such as Google, Meta (Facebook and Instagram), Amazon, and Apple. In fact, state attorneys general and federal regulators have reportedly filed dozens of antitrust, consumer protection, privacy, and trade lawsuits in an attempt to change anticompetitive business practices or break up these internet companies.

Still Want To Sue Google? Consult a Lawyer

Google is a powerful company. If you do believe you have grounds to sue them, you would benefit from consulting an experienced consumer protection attorney. Google has an army of lawyers on its side, and you will need the experience and knowledge of a skilled attorney on your side.

Under the applicable statute of limitations, you have a limited amount of time in which to file a lawsuit. How long depends on the nature of your claim. If you plan on bringing a claim against Google, make sure you act sooner rather than later.