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Buying Goods

We face many questions when buying goods. Purchasing unseen products can raise doubts about what we’re going to get. Making payments with credit cards, PayPal, or gift cards can raise concerns over fraud and identity theft. By ordering online, by phone, or through mail order, we run the risk of an item arriving damaged or different than expected. Merchants’ and other sellers’ advertising practices aim to attract customers, but not necessarily fully inform them. When people, money, and personal property intersect in the marketplace, concerns can be many and disputes frequently arise. This section offers articles and resources on the legal issues involved in buying goods and the protections consumers are provided under the law.

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