Can I Sue My State's Department of Motor Vehicles (DMV)?

This immunity means that they are protected against lawsuits. Someone wanting to bring a lawsuit could not do so unless the government agency agreed to be sued.

That said, there have been a number of successful lawsuits against the Department of Motor Vehicles (DMVs) in various states in recent years. They haven’t been simple cases, like “They made a mistake on my driver’s license or vehicle title.”

Let’s look at some of the situations when people asked, “Can I sue my state’s DMV?” and the answer was yes. You can also ask a lawyer in your state about whether you have a worthwhile claim. 

Learn more about whether you can sue the DMV below:

• When Can I Sue the DMV?
• Reasons To Sue the DMV
• How To File a Complaint
• Examples of Successful Lawsuits Against DMVs
• Resolving Disputes with State Agencies

When Can I Sue the DMV?

To sue someone, you must have the following:

• A cause of action and a set of facts that would justify suing someone for money, property, or to enforce a legal right
• The ability to show the court that you suffered actual damages
• The ability to show that the remedy you’re seeking is one that the court can give

To put the situation in context, you can’t just sue someone because you are angry. You must have a legal basis for a valid claim.

In addition, suing a state government agency like the DMV has another unique requirement: completing an administrative complaint process. Depending on the outcome, you may proceed to file a lawsuit.

Reasons To Sue the DMV

Many situations could put you at odds with the DMV, though not all of them warrant a lawsuit. The type of issue you have can affect what to do next. It can also influence which type of lawyer you want to represent you.

Disputes with your state’s Division of Motor Vehicles may involve issues such as:

• Data breaches and privacy law violations
• Personal injury or wrongful death, such as an injury at a DMV location or a car accident with a DMV vehicle
• Discrimination on the basis of a protected class
• Free speech violations
• Wrongful driver’s license suspension or revocation
• Denial of vehicle registration
• Employment disputes regarding hiring, firing, benefits, or other aspects of working at the DMV
• Errors in your driving record
• Traffic tickets, fines, and payment disputes
• Fraud or criminal misconduct

In some situations, an alternative legal process may already exist. For example, you can fight a traffic ticket in traffic court without suing the DMV. Likewise, you can seek an administrative appeal if you had your license suspended. These matters often reach a resolution through simple hearings rather than complex litigation.

But in cases that don’t use these methods, filing a formal complaint and considering a lawsuit may be suitable.

How To File a Complaint

A lawsuit is expensive and time-consuming for both parties, so it isn’t the first course of action to resolve a problem. In the case of a conflict with a state agency like the DMV, there are procedures to bring a complaint. An official complaint is more formal than simply calling, giving feedback, or leaving a bad review for a DMV office.

Identify the Oversight Agency

Because DMVs are state-level agencies, this process will depend on your state. Many states have separate complaint forms for certain categories, such as discrimination, negligence torts, and driver’s license services. States determine which government agency handles each type of complaint. This process can be confusing. You can file a complaint yourself, but getting legal advice may help guide you in the right direction.

File a Notice of Claim

Filing a complaint generally starts with sending a notice of claim. This notice will alert the government to a possible legal issue, providing a chance to investigate the situation. You’ll want to include specific details about the incident. For example, if you’re reporting a personal injury, you can specify when it happened and who was present.

There is a deadline to fill out and send the proper form. For instance, a state might only give you 90 days (or less) after the incident to file a complaint. Check your state’s requirements carefully to avoid missing your opportunity.

Wait for the Agency’s Response

Once you send your complaint, the government agency will review it. The agency also has a deadline (usually from a few weeks to a couple months) to respond. If it acknowledges your complaint, it may offer a remedy or take corrective action. On the other hand, it might deny your complaint or fail to respond in time.

After you have followed those procedures with no successful resolution, then it’s time to talk to an attorney to see if you can sue the DMV.

Examples of Successful Lawsuits Against DMVs

Below are some instances in which there was success in a case against a DMV. Keep in mind that these are the exception rather than the rule.​

Denied a Driver’s License in Alabama

The Alabama DMV lost a case in federal court in 2021 after it was sued by the American Civil Liberties Union (ACLU) and the ACLU of Alabama for denying an accurate driver’s license to three transgender Alabama motorists.

The ACLU argued that the state compromised the safety and well-being of the aggrieved motorists by providing each of them with a driver’s license that contained the wrong gender marker. Alabama required proof of “complete” surgery (genital and top surgery) or an amended birth certificate before it would change someone’s gender marker.

Beginning in 2018, the lawsuit was resolved in January 2021 when the U.S. District Court for the Middle District of Alabama ruled that the DMV’s driver’s license policy as applied to transgender people violated the Equal Protection Clause of the 14th Amendment because it discriminates based on sex. The judge rejected the government’s reasons for requiring a citizen to undergo expensive, fertility-impairing surgery before they could get an accurate gender classification on their driver’s license.

Misuse of Personal Information in Minnesota

In a Minneapolis, Minnesota case, a police officer was notified that her record on the DMV driver’s license database had been illegally accessed by others. The Driver’s Privacy Protection Act governs the disclosure of personal information collected by the state motor vehicle departments. In this case, it was her fellow police officers who had illegally accessed her information.

Instead of suing the DMV, she sued the City of Minneapolis and two police officers. After winning, she received an award of $585,000.

Abuse of the driver’s license database by law enforcement isn’t a rare occurrence, but getting a case to court is. In this case, it helped that Minnesota maintains a log of when the DMV database is searched and by whom.

If a driver’s license or vehicle registration record has been inappropriately accessed, you can file a formal complaint. California, for example, provides a Misuse of Record Information Complaint form listing the various agencies with which to file. In Minnesota, all complaints are submitted to the Department of Vehicle Services Data Practices Auditors.

License Suspension in California

Most states will revoke a driver’s license for unpaid traffic tickets, fines, and fees. In most cases, the judge gives little consideration to whether the person can actually afford to pay the fees and fines. 

The ACLU and a coalition of partner organizations in California sued the DMV in 2016 for its practice of suspending the licenses of poor people. They were successful in their initial California court case and prevailed on appeal in 2020. Their success hinged on a close reading of the state law that allowed a traffic court judge to suspend a license if the failure to pay a fine was willful.

The ACLU’s position was that being too poor to pay a fine does not equal intent. Poor people were not refusing to pay; they simply couldn’t. The state restored more than 550,000 driver’s licenses to motorists. Lawmakers later passed a bill ending driver’s license suspension for unpaid court fees.

Similar lawsuits have been brought in other states, including North Carolina.

Refusal To Renew a Driver’s License After License Revocation In New York State

Aggrieved motorists can challenge decisions made by the New York DMV by asking for an Article 78 proceeding. Article 78 allows motorists to seek three types of relief:

• To compel the government agency to do something they are legally required to do (Writ of Mandamus)
• To stop the government from doing something it shouldn’t (Writ of Prohibition)
• To reverse a decision (mandamus to review)

In 2012, the New York DMV instituted a lifetime ban on persistently dangerous drivers, those with three alcohol or drug-related driving offenses and another serious driving offense within a 25-year period. The DMV ban has been repeatedly upheld in court, but it conflicts with the rights of another state department.

The Department of Corrections and Community Supervision (DCCS) can issue a Certificate of Good Conduct to persons who have been convicted of more than one felony. In order to receive a Certificate of Good Conduct, the person needs to demonstrate good conduct in the community for a period of either one, three, or five years, depending on the nature of their crime. The certificate provides relief from bars to licensing automatically imposed by the state.

It is not clear whether a DCCS certificate trumps a DMV ban. Courts will have to step in to resolve the conflict.

Mistaken Identity and Revocation In Massachusetts

In 2011, a Massachusetts motorist went to court against his state’s Department of Transportation after he received a letter from the Massachusetts Registry of Motor Vehicles informing him that his driver’s license had been revoked. He learned that a facial recognition program used for anti-terrorism purposes had flagged his image in the drivers’ license database, which turned out to be incorrect and a case of mistaken identity.

Numerous states use this program to identify drivers’ license fraud for public safety reasons. When an image is flagged by the program, a person then reviews the driver’s information.

The complainant was told by the Registry office that he needed to provide proof of identity. He provided additional information at and shortly following a hearing at the Department of Transportation. It was two weeks after the date of revocation that the complainant was told his license had been reinstated.

The complainant worked as a driver and therefore lost wages while waiting for license reinstatement. He sued to recover these wages and for a court order to block the Registry from revoking licenses without a hearing.

Although he had suffered demonstrable financial damages, his lawsuit against the Registry of Motor Vehicles was unsuccessful due to sovereign immunity, among other reasons.

Rejecting a Vanity License Plate In California

In 2019, a federal judge in Los Angeles ruled that a soccer fan could sue the California DMV for rejecting his request for a specialty license plate.

The fan, Jonathan Kotler, was a University of Southern California media law professor. He asked for a vanity license plate with the letters COYW, which the DMV denied because it had connotations offensive to good taste and decency. In this instance, COYW stood for “Come On You Whites,” the color of the soccer team’s uniform.

Kotler argued that the DMV had violated his freedom of speech. Lawyers for the state said vehicle license plates constitute speech by the government because everyone knows the DMV must approve the text on license plates.

Judge George Wu wrote, “It strains believability to argue that viewers perceive the government as speaking through personalized vanity plates.”

The DMV settled the case in 2020. Mr. Kotler got his personalized license plates.

Resolving Disputes with State Agencies

The best way to resolve a problem with the DMV is to go to a local office and speak with a clerk or supervisor. If complaining to the clerk or supervisor doesn’t work, you can submit a departmental complaint form and kick your complaint up the chain for higher review. If you’ve tried this and you feel you’ve gotten the run-around, you may want to engage a lawyer to help you deal with the agency.

If that fails, going to court is an option. This was done in the New York case of lifetime license revocation, in which the complainant’s attorney filed a petition asking a judge for an order telling the government to reverse its decision.

But imagine your driver’s license has been suspended by the DMV, and you really need to drive in order to work. By the time it takes for a judge to make a decision, you may already have lost your job. You need to stop the license suspension right away.

You can move for what’s called a “stay” of the license suspension. That puts a halt on the suspension. If you can prove a pressing need and that you are not a threat to offend again, a judge is more likely to grant a stay.

Get Legal Advice When You Need To Resolve DMV Errors and Overreach

If you run into a problem with your state DMV, there are procedures you can follow to get it resolved. If you are unhappy with the result, you might want to consider a lawsuit.

Speaking with a lawyer would help you better understand your rights and your legal options. Depending on the nature of your case, consider consulting with a civil rights lawyer, a criminal defense lawyer, or a civil litigation attorney.