Customer Support
Welcome! Use this page to find support for your FindLaw account. For additional information, please visit our FAQ page.
Thank you for your continued partnership!
Technical Support
Phone: 1-800-455-4565 ext. 45434
Our Domain/DNS Tech Specialists partner with you, and as much as possible, take on the technical work related to launching your website.Client Management
Your FindLaw Client Manager works with you after your site and marketing efforts are live, monitoring your website’s performance and helping you with the day-to-day aspects of your FirmSite and FindLaw solutions.
Phone: 1-800-455-4565, Press Option 3
FindLaw Local Consultant
Your FindLaw Local Consultant helps you assess your marketing goals and create a business development program suited to your firm.
Additional Customer Support Resources:
Billing Support
For faster and more efficient service, please continue to use the self-help features on My Account and Customer Service Support, or contact us by phone at 1-800-455-4565 (Option 1).
My Account is available 24/7. Sign on with your OnePass username and password to:
- Make payments
- View your balance and billing history
- Manage online users
- Setup E-Billing
- and more
Performance Metrics
INSIGHT, FindLaw’s Performance Analytics Dashboard, delivers performance information for all of your FindLaw products and services, including website traffic trends, potential client inquiries, and results from advertising on FindLaw.com. INSIGHT is your single destination for monitoring and evaluating your entire FindLaw internet marketing program.
FirmSite Support
Please contact your FindLaw Client Manager if you need to make edits to your website.
Phone: 1-800-455-4565, Press Option 3
Directory Listing Support
FindLaw Directory Profile Update
Profile Update lets you easily manage your FindLaw Lawyer Directory profile information online. The FindLaw Lawyer Directory helps legal consumers connect with relevant attorneys. With over 2 million visits every month, it is the largest and most trusted legal network on the web.
Log in to Super Lawyers to manage your account and access the full features of the site, including your Super Lawyers profile, peer nomination, lawyer evaluation, upgrade your profile*, or purchase marketing solutions*.
*Selectees only
Log in to Lead Counsel to create and manage your Lead Counsel profile and apply for a Lead Counsel rating.
Account Information Support
Your FindLaw Client Manager
For inquiries about your current contract terms and product subscriptions, contact your Client Manager at 800-455-4565, Press Option 3.
Your FindLaw Client Manager works with you after your site and marketing efforts are live, monitoring your website’s performance and helping you with the day-to-day aspects of your FirmSite and FindLaw solutions.
Your FindLaw Local Consultant
Your FindLaw Local Consultant helps you assess your marketing goals and create a business development program suited to your firm. To find your local consultant, please use our consultant lookup tool.
Still need help? Send us a note!
For any other questions, please call us at 1-855-281-8859 or send us an email.
