Upcoming Webcast
Leveraging reviews for law firm success:
Build credibility and attract more clients
Event Date: Wednesday, October 16, 2024
Event Time: 01:00 PM CDT
Overview
In today's digital era, the influence of online reviews on a law firm's reputation cannot be overstated. This webcast is designed to empower law firms to take control of their online narratives, turning client feedback into a powerful tool for growth and client acquisition. Join us to reshape how your firm handles online reviews and client feedback for lasting success.
In this webcast, we’ll cover:
- Optimizing online reviews for maximum impact: Discover how to effectively encourage satisfied clients to share their positive experiences and use these reviews to promote your firm.
- Responding to reviews: Learn the best practices for responding to both positive and negative reviews in a way that enhances your firm’s image and client trust.
- Building a proactive review strategy: Explore strategies to manage your online presence, ensuring a consistently positive perception that attracts potential clients.
- Leveraging technology for enhanced review management: Gain insights into how cutting-edge technology can simplify and amplify your efforts in managing ratings and reviews.
Speakers
Rebecca Stander
Product Manager, FindLaw
Rebecca is the Product Manager overseeing FindLaw’s Ratings and Reviews Platform since 2020. Rebecca has worked at Thomson Reuters in various roles for 14 years. Prior to joining the Product Management Team, Rebecca worked within client management, offering business development strategies to law firms and corporations. Rebecca received her JD from William Mitchell (Mitchell Hamline School of Law) and BA from Marquette University.
Justin Schuoler
Legal Marketing Advisor, FindLaw
Justin holds over 15 years of digital marketing experience. What started as a hobby in high school became a full-fledged career in online search. He currently is a Legal Marketing Advisor with FindLaw for nearly 3 years focusing on aligning customers' goals with working products to accomplish those feats together.
Bill Chanler
Senior Sales Executive, FindLaw
Bill lives in Atlanta with his wife and has two grown children. He’s been with Thomson Reuters’ FindLaw division for over 11 years, covering the northwest region of Georgia into the Chattanooga, TN market. He’s exceeded both his sales and renewal quotas every year and prides himself on providing top level customer service and on client retention. His largest account, Glenda Mitchell Law Firm, started with a $1,000-a-month budget 7 years ago and now spends over $2 million a year with FindLaw. He understands the importance of client reviews both as a significant component of Google’s algorithm and for gaining competitive market share.